---
description: Discover the benefits and disadvantages of Lucidya.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lucidya Pricing, Cost & Reviews - Capterra UK 2026
---

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# Lucidya

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> An award-winning social media intelligence platform powered by AI that empowers businesses to understand and better serve their custome
> 
> Verdict: Rated **4.8/5** by 27 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lucidya?

B2C businesses in various industries such asTelecoms, BFSI, travel and hospitality, Automotive,Retail and  E-commerce, Healthcare, Media.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 27 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucidya
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per User
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Arabic, English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Bahrain, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala and 25 more

## Features

- Activity Dashboard
- Campaign Analytics
- Competitive Analysis
- Content Management
- Customer Engagement
- Customisable Reports
- Dashboard
- Engagement Tracking
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reputation Management
- Sentiment Analysis
- Social Media Monitoring
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software)
- [Social Media Marketing Tools](https://www.capterra.co.uk/directory/30781/social-media-marketing/software)
- [Social Media Analytics Tools](https://www.capterra.co.uk/directory/31655/social-media-analytics-tools/software)

## Alternatives

1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Lebesgue](https://www.capterra.co.uk/software/1019489/lebesgue) — 4.9/5 (43 reviews)
3. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [Mailchimp](https://www.capterra.co.uk/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Infegy Atlas](https://www.capterra.co.uk/software/124219/infegy-atlas) — 4.6/5 (83 reviews)

## Reviews

### "Understand your customers so that you know who you are in the future" — 4.0/5

> **Mohammed** | *22 March 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Sentiment analysis, It was a new way for me to know what customers say about me.
In our work, details are very important
> 
> **Cons**: at this moment and after using Lucidya for more than a year, I have not encountered any feature that has not been developed continuously
> 
> Sentiment analysis and understanding customer behavior is the fastest, best and safest way
To understand what exactly your customers want, when, and where

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### "Using Lucidya" — 5.0/5

> **Verified Reviewer** | *1 December 2021* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: it's a great tool that helps with social media listening, brand reputation management and it lets you aware of your customers, knowing exactly what they want.
> 
> **Cons**: A great company, the dashboards could be enhanced
> 
> a great experience, helps in a lot in business

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### "It is good in some functionalities, need much more improvements" — 2.0/5

> **Verified Reviewer** | *8 August 2021* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: was good in benchmarking, but need to check all numbers for a potential miscalculation.
> 
> **Cons**: - keywords analysis were not too bad, the presentation of information was poor .
-miscalculations were a riguler problem.
- long time for historical data to be gatherd.
> 
> the tool is good, but need more attention in terms of accuracy and values.

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### "Best social media listening tool" — 5.0/5

> **Verified Reviewer** | *5 August 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: How easy is the platform to understand and use, the powerful analytics it provides, and mostly is the full support for Arabic analysis.
> 
> **Cons**: nothing honestly to be disliked, they are working closely with us and supporting us on any topic or issue we rais.
> 
> Insights on our products and services, also about our customer support team.
Insights on our competitors and what are they doing on their social media profiles, and compare us to them using Lucidya comparison features.
All of this is being done on Arabic content with a very high accuracy thanks to their advanced AI engines.

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### "Best of best tools" — 5.0/5

> **iyad** | *24 August 2021* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: The dashboard and how it collects data and especially how it helps in the Arabic language
> 
> **Cons**: not supporting full social platforms as what we really or our clients care about knowing all what is posted and mentioned about them all over media channels online.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/210061/lucidya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210061/Lucidya/> |
| en-AE | <https://www.capterra.ae/software/210061/lucidya> |
| en-AU | <https://www.capterra.com.au/software/210061/lucidya> |
| en-CA | <https://www.capterra.ca/software/210061/lucidya> |
| en-GB | <https://www.capterra.co.uk/software/210061/lucidya> |
| en-IE | <https://www.capterra.ie/software/210061/lucidya> |
| en-IL | <https://www.capterra.co.il/software/210061/lucidya> |
| en-IN | <https://www.capterra.in/software/210061/lucidya> |
| en-NZ | <https://www.capterra.co.nz/software/210061/lucidya> |
| en-SG | <https://www.capterra.com.sg/software/210061/lucidya> |
| en-ZA | <https://www.capterra.co.za/software/210061/lucidya> |

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