---
description: Discover the benefits and disadvantages of Manhattan Active Omni.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Manhattan Active Omni Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Retail POS Systems](/directory/31656/retail-pos-system/software) > [Manhattan Active Omni](/software/209714/manhattan-active-omni)

# Manhattan Active Omni

Canonical: https://www.capterra.co.uk/software/209714/manhattan-active-omni

> Manhattan Active Omni is a cloud-based solution that helps businesses in the retail industry streamline operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Manhattan Active Omni?

Retail Industry

## About the vendor

- **Company**: Manhattan Associates
- **Location**: Atlanta, US
- **Founded**: 1990

## Commercial Context

- **Pricing Details**: Please contact Manhattan Associates directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Automated Routing
- CRM
- Call Centre Management
- Communication Management
- Customer Experience Management
- Customer History
- Email Management
- Engagement Tracking
- Feedback Management
- Inventory Management
- Knowledge Base Management
- Multi-Channel Communication
- Order Management
- Quality Management
- Queue Management
- Real-Time Data
- Reporting/Analytics
- Retail Inventory Management
- Sales Reports
- Surveys & Feedback
- Workforce Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Retail POS Systems](https://www.capterra.co.uk/directory/31656/retail-pos-system/software)

## Related Categories

- [Retail POS Systems](https://www.capterra.co.uk/directory/31656/retail-pos-system/software)
- [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software)
- [Contact Centre Software](https://www.capterra.co.uk/directory/32035/contact-center/software)
- [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1294 reviews)
2. [Acumatica Cloud ERP](https://www.capterra.co.uk/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
3. [Brightpearl](https://www.capterra.co.uk/software/124180/brightpearl) — 4.4/5 (191 reviews)
4. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2003 reviews)
5. [Gofrugal](https://www.capterra.co.uk/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/209714/manhattan-active-omni)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/209714/Manhattan-Active-Omni/> |
| en-AE | <https://www.capterra.ae/software/209714/manhattan-active-omni> |
| en-AU | <https://www.capterra.com.au/software/209714/manhattan-active-omni> |
| en-CA | <https://www.capterra.ca/software/209714/manhattan-active-omni> |
| en-GB | <https://www.capterra.co.uk/software/209714/manhattan-active-omni> |
| en-IE | <https://www.capterra.ie/software/209714/manhattan-active-omni> |
| en-IL | <https://www.capterra.co.il/software/209714/manhattan-active-omni> |
| en-IN | <https://www.capterra.in/software/209714/manhattan-active-omni> |
| en-NZ | <https://www.capterra.co.nz/software/209714/manhattan-active-omni> |
| en-SG | <https://www.capterra.com.sg/software/209714/manhattan-active-omni> |
| en-ZA | <https://www.capterra.co.za/software/209714/manhattan-active-omni> |

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