---
description: Discover the benefits and disadvantages of Ellevo Next.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ellevo Next Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Ellevo Next](/software/209521/ellevo-next)

# Ellevo Next

Canonical: https://www.capterra.co.uk/software/209521/ellevo-next

> The fastest growing B2B ticketing and customer service SaaS in Latam
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ellevo Next?

B2B customer service, IT, help desk, support, backoffice and shared services centers

## About the vendor

- **Company**: Ellevo
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$24.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Ellevo for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic and 31 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (2 total)

- Pluga
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.uk/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/209521/ellevo-next)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/209521/Ellevo-Next/> |
| en-AE | <https://www.capterra.ae/software/209521/ellevo-next> |
| en-AU | <https://www.capterra.com.au/software/209521/ellevo-next> |
| en-CA | <https://www.capterra.ca/software/209521/ellevo-next> |
| en-GB | <https://www.capterra.co.uk/software/209521/ellevo-next> |
| en-IE | <https://www.capterra.ie/software/209521/ellevo-next> |
| en-IL | <https://www.capterra.co.il/software/209521/ellevo-next> |
| en-IN | <https://www.capterra.in/software/209521/ellevo-next> |
| en-NZ | <https://www.capterra.co.nz/software/209521/ellevo-next> |
| en-SG | <https://www.capterra.com.sg/software/209521/ellevo-next> |
| en-ZA | <https://www.capterra.co.za/software/209521/ellevo-next> |
| pt | <https://www.capterra.com.br/software/209521/ellevo-next> |
| pt-PT | <https://www.capterra.pt/software/209521/ellevo-next> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Ellevo Next","description":"Ellevo Next is a 4th generation customer support SaaS that is transforming the way tech and software companies interact with their customers, as well as leading an internal customer experience revolution for Shared Services Centers, HR, Finance and other backoffice areas.\n\nIt features all the tools backoffices and service desks need to publish services, automate operations, manage customer satisfaction, approve requests and integrate with ERP, CRM and Devops softwares","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dec2cede-1dd2-4ed3-b050-d3dde45621f2.png","url":"https://www.capterra.co.uk/software/209521/ellevo-next","@id":"https://www.capterra.co.uk/software/209521/ellevo-next#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"24.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/209521/ellevo-next#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Ellevo Next?","@type":"Question","acceptedAnswer":{"text":"Ellevo Next is a 4th generation customer support SaaS that is transforming the way tech and software companies interact with their customers, as well as leading an internal customer experience revolution for Shared Services Centers, HR, Finance and other backoffice areas.It features all the tools backoffices and service desks need to publish services, automate operations, manage customer satisfaction, approve requests and integrate with ERP, CRM and Devops softwares","@type":"Answer"}},{"name":"Who Uses Ellevo Next?","@type":"Question","acceptedAnswer":{"text":"B2B customer service, IT, help desk, support, backoffice and shared services centers","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/209521/ellevo-next#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Ellevo Next","position":3,"item":"/software/209521/ellevo-next","@type":"ListItem"}]}]}
</script>
