--- description: Discover the benefits and disadvantages of LiveCaller. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LiveCaller Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveCaller](/software/209451/livecaller) # LiveCaller Canonical: https://www.capterra.co.uk/software/209451/livecaller Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/209451/livecaller?page=2) > LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. > > Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 10 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LiveCaller ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: LiveCaller is offered across four pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. Web Chat: $14 per month and $12.90 per month billed annually per agent Web Call: $13 per month and $11.70 per month billed annually per agent Omni Channel: $15 per month and $13.50 per month billed annually per agent Co-browsing: $20 per month and $17.33 per month billed annually per agent Customers can choose one or a combination of one or more plans based on requirements. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Russian, Spanish - **Available Countries**: Andorra, Argentina, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia and 43 more ## Features - Activity Dashboard - Autoresponders - Chat/Messaging - Customer Database - Customer History - Customisable Branding - Dashboard - Data Visualisation - Feedback Management - Interaction Tracking - Live Chat - Mobile Access - Multi-Channel Communication - Negative Feedback Management - Queue Management - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Service Level Agreement (SLA) Management - Surveys & Feedback - Third-Party Integrations - Transfers/Routing ## Integrations (3 total) - Meta for Business - Telegram - Viber ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) - [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software) - [Customer Success Software](https://www.capterra.co.uk/directory/30961/customer-success/software) ## Alternatives 1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews) 2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3408 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews) ## Reviews ### "LiveCaller helps you get in touch\!" — 5.0/5 > **Desiree** | *3 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: One of my favorite features is that you can use this over social media apps. That is super convinent when some of the individuals you need to communicate with can only be reached via something like Facebook messenger. The dashboard is also very impressive. It connects you almost immediately to everything that you need to reach clients or work mates. > > **Cons**: There were two issues that I saw with LiveCaller. First if you want to have the ablitiy to speak over social media the price does go up monthly. Second I have dropped calls in app before. you have to have a strong wifi connection or good data connection. > > Overall it was a great experiance. Easy to use wherever I need to and offered to be used over many platforms. ----- ### "Live Caller is great\!" — 5.0/5 > **Verified Reviewer** | *3 September 2025* | Arts & Crafts | Recommendation rating: 7.0/10 > > **Pros**: Easily accessible and simple to install and Integrate Dashboard and provides easy way to communicate with the Web visitors and also makes more engagement possible. The chat feature makes this very impactive. > > **Cons**: the deletion of data in LiveCaller needs to be simplified for better usability. the lack of a mobile app for screen management a significant drawback while using LiveCaller > > My experience with LiveCaller has been amazing. I would recommend to other businesses. I am thankful for this app. ----- ### "I just can't believe this..." — 5.0/5 > **Danielle** | *24 October 2023* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: The low cost is by far one of my favorite features. I also like how easy it is for us now to communicate as a team. > > **Cons**: To be honest I haven't found much of anything that I don't like I just hope they never change anything. I'm aware every software product or services has their weakness I just haven't found it yet. > > My experience has been so good I'm going to offer to promote their service on our website at no cost. Whether they accept or not I don't know but this is the kind of business I want to do business with and the customer service is fantastic. ----- ### "A powerful and easy to implement platform" — 5.0/5 > **Juan** | *1 January 2023* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: The implementation solution is very simple and fast. So for us it is something viable. > > **Cons**: The platform is developing new functions, so we are sure that they will surprise us. > > A well-organized platform, its structure is intuitive, we can follow up without problems and its support is very good. ----- ### "Great Customer Support Product with Tons of Potential" — 4.0/5 > **Roland** | *30 August 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The chat and call features work well. The co-browsing feature is a game-changer for SaaS companies like mine - and the benefit of not having to send a Zoom invite, Google Meet invite, or something else is worth it. So far, I like the analytics available for each call, including duration and a simple way to collect customer feedback. > > **Cons**: The main issue I ran into is the widget does not show up within my application when installed as instructed. We're still figuring this out. Also, I would like to delete calls, chats, and review data I collected during testing and haven't found an easy way to do that yet. However, customer support has been super helpful. > > Amazing. The customer support from LiveCaller has been wonderful. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/209451/livecaller?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/209451/livecaller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data