--- description: Discover the benefits and disadvantages of Whale. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Whale Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Policy Management Software](/directory/30846/policy-management/software) > [Whale](/software/208347/whale) # Whale Canonical: https://www.capterra.co.uk/software/208347/whale > Whale is AI-powered software for documenting processes and training employees. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Whale? Knowledge-sharing and training platform designed for SMBs to help systemize and scale businesses. We support all kinds of frameworks that have a process component in them like EOS, Six Sigma, etc... ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Workchop - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Get access to all the features and tools needed to create your connected knowledge and training environment. Easily document your onboarding flow and train your existing employees. Systemize and scale your team from as little as $5/user/month. Starting from 10 users? Decreasing price for larger teams. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 69 more ## Features - Access Controls/Permissions - Activity Dashboard - Asynchronous Learning - Blended Learning - Built-in Course Authoring - Business Process Automation - Catalog Management - Collaboration Tools - Compliance Management - Content Creation - Content Library - Content Management - Content Sharing - Document Management - Drag & Drop - Employee Database - Employee Handbook - Employee Portal - Feedback Management - Full Text Search - Gamification - In-App Training - Knowledge Base Management - Knowledge Management - Learner Portal - Learning Paths/Tracks - Mobile Learning - Multi-Language - No-Code - Performance Management - Policy Creation - Process Modeling & Designing - Progress Tracking - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Single Sign On - Social Learning - Synchronous Learning - Task Management - Tests/Assessments - Text Editing - Third-Party Integrations - Training Management - User Management - User Onboarding - Version Control - Workflow Management ... and 5 more features ## Integrations (10 total) - ChatGPT - Chromium - Firefox - Google Chrome - Google Drive - Microsoft Edge - Microsoft Teams - OneDrive - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Policy Management Software](https://www.capterra.co.uk/directory/30846/policy-management/software) ## Related Categories - [Policy Management Software](https://www.capterra.co.uk/directory/30846/policy-management/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) - [Digital Adoption Platforms](https://www.capterra.co.uk/directory/31638/digital-adoption-platform/software) - [Training Software](https://www.capterra.co.uk/directory/10008/training/software) - [Business Process Management Software](https://www.capterra.co.uk/directory/30010/business-process-management/software) ## Alternatives 1. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews) 2. [Confluence](https://www.capterra.co.uk/software/136446/confluence) — 4.5/5 (3663 reviews) 3. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15312 reviews) 4. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [Trainual](https://www.capterra.co.uk/software/175749/trainual) — 4.8/5 (504 reviews) ## Reviews ### "Best UI and engagement features in the process/SOP space." — 5.0/5 > **Aaron** | *16 October 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Whale makes finding and searching for processes engaging. You have a lot of different ways of searching for a process, you could find by Department Board, then categories, and find the individual cards, or search by keyword or even AI conversation. > > **Cons**: I wish there was more of a template for structuring your processes. Like choosing a process/SOP structure that closely relates to your business type so you can see what maybe other businesses in your sector are structuring like. > > Whale is made to engaging and fun to use. Navigating is extremely user friendly and customer support actually cares and will continue reaching out to see how they can further resolve issues they already helped fix. ----- ### ""simple, engaging and effective"" — 5.0/5 > **Javeir** | *24 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Whale makes it incredibly straightforward to build engaging process documentation. You can effortlessly combine images, videos, text, and even GIFs to create interactive step by step guide.It is user friendly enough that process owners can handle updates on their own without relying on designer and tech expert. Plus , making updates is quick and does not require jumping through any bureaucratic hoops. > > **Cons**: I wish Whale had a flowchart feature for visualising complex procedure. > > Whale has streamlined our unburden process by allowing new hires to complete most training independently, saving time and making meetings more focused. ----- ### "Very unsatisfied" — 1.0/5 > **Ruben** | *18 June 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: The only pro to this is it’s simplicity > > **Cons**: The Custom ability is very minimal. Every employee can see every option And nothing can be customized. Custom services, poor and unwilling to be of assistance to a paying customer. > > Very unsatisfactory. When reaching out to Support With issues they only reply is, “ It’s clearly stated on the website”. ----- ### "The most user friendly training solution" — 5.0/5 > **Ankaj** | *10 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As digital marketing expert, there are a lot of moving parts and a lot to keep track of. I love how Whale simplifies the process of onboarding new employees, and ensuring everyone has access to consistent information. I really like that we can create and share content, assign tasks, and use quizzes to keep everyone about the news in our environment. It's really user friendly. > > **Cons**: Whale takes customer feedback to heart. There is nothing I dislike and whenever I have a query, their customer success team is always able to support me in what I need. > > Whale’s focus on developing client skills based on their processes was another highlight for us. It’s designed to help businesses grow by ensuring that their teams are proficient in the company's unique procedures and workflows. This focus on process-based skill development leads to more efficient operations and a better-prepared workforce - something that's key for us. Additionally, Whale's customer support is unparalleled, always ready to assist with any queries, ensuring users get the most out of the platform. ----- ### "Easy and simple" — 5.0/5 > **Sven** | *2 December 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Really bridges the training and knowledge with the different profiles of employees. Intuitiveness \& user friendly Outperforming other onboard tools or training software. > > **Cons**: It isn't completely customizable yet (brand colors or logo cant be changed atm) > > We were able to onboard new colleagues much faster than before. They were very satisfied with our approach. By using the templates we create much more uniformity of our documents and the colleagues start documenting faster :) The reaction of the support is TOP\! ## Links - [View on Capterra](https://www.capterra.co.uk/software/208347/whale) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data