--- description: Discover the benefits and disadvantages of Faith Direct. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Faith Direct Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/30548/donation-management/software) > [Faith Direct](/software/207846/faith-direct) # Faith Direct Canonical: https://www.capterra.co.uk/software/207846/faith-direct Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/207846/faith-direct?page=2) > Faith Direct's managed giving program that combines technology with an effective multi-channel communication strategy. > > Verdict: Rated **4.6/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Faith Direct? Catholic parishes and dioceses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 72 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ministry Brands - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$325.00 - **Pricing model**: Per User - **Pricing Details**: Tiered, based on church size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Event Management - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Volunteer Management ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.co.uk/software/2698/donorperfect-fundraising-software) — 4.5/5 (1387 reviews) 2. [Givebutter](https://www.capterra.co.uk/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Tithe.ly](https://www.capterra.co.uk/software/154664/tithe-ly-church-giving) — 4.7/5 (691 reviews) 4. [Zeffy](https://www.capterra.co.uk/software/220131/zeffy) — 4.8/5 (474 reviews) 5. [Wisely](https://www.capterra.co.uk/software/191756/wisely) — 4.2/5 (88 reviews) ## Reviews ### "Faith Direct User's Perspective" — 5.0/5 > **Carol** | *9 September 2020* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: This product is easy to use and provides a great source of financial information for our parish. > > **Cons**: Creating my own reports can be somewhat frustrating when I have to toggle between "member" and "family" to get pertinent information. To get the 1 piece of information I need--Active Family- I have to get the Active Member--way more work to delete multiple family members. > > Doing tax statements is a breeze with this software. I have access to a ton of information about our parish at my fingertips ----- ### "Faith Direct helped us increase our offertory\!" — 4.0/5 > **Sarah** | *8 September 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The software is user-friendly for the customers. We've had very little confusion or questions about registering and maintaining accounts. Faith Direct customer service is good and they work hard to help the organization to keep their eye on increasing usage therefore increasing offertory. > > **Cons**: The reports could be improved. They are not as friendly to the end-user as I would wish. It is hard to extract some of the data that we want to see for statistics. > > We have enjoyed a substantial increase and overall consistency in offertory since switching to Faith Direct. ----- ### "Faith Direct is ok." — 3.0/5 > **Paul** | *3 September 2020* | Religious Institutions | Recommendation rating: 7.0/10 > > **Pros**: The monthly summaries we receive are easily tied in with our bank statements. Our bookkeeper is a fan. > > **Cons**: • Reports are very limited. • The ability and flexibility to look up or edit parishioners information and giving is limited. • “Weekly” giving means amount is multiplied by 4 or 5, but withdrawn once a month. > > Early on, customer service was not so good. I judged they did not listen, and failed to recognize that the customer could be right. Customer service has gotten better. If not encouraged by the Archdiocese, we likely would not have made the switch from WeShare. Now we stay with Faith Direct because it would be a lot of work and trouble to convey change to parishioners. Faith Direct is “ok” but not a “wow” experience. ----- ### "Good software for online church giving" — 4.0/5 > **Angela** | *3 September 2020* | Religious Institutions | Recommendation rating: 6.0/10 > > **Pros**: It's easy for the user to set up an account and give automatically and/or pay for events. It's increased our online giving a great deal. > > **Cons**: It's a little buggy. Setting up an event takes several steps and doesn't always save correctly. And every time is saves, you have to click back into the event. > > Overall my experience has been positive as a user and as an admin. The staff is always helpful and responsive. ----- ### "Big Fan of Faith Direct" — 5.0/5 > **Catherine** | *3 September 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: I am totally in love with Faith Direct. We signed on with Faith Direct at a previous parish when I worked there and just loved it so that when I moved to another parish, we changed to them as well. And when we became a pastorate, we signed the new parish on with Faith Direct. Customer Service is the best I've experienced. They are quick to respond, and always address whatever issues you may have. When I have directed parishioners to call FD, the feedback from them has been great. They are always treated in a friendly, courteous manner. Another nice thing with Faith Direct is that there is no limit to the number of funds people can give to. We include ALL of them for the year, but specify the month. So, parishioners can decide now what they would like to give for the year and the donations would be charged to their card or withdrawn from their bank account in the month that is specified. Text-to-Give is another feature included in their services, at no extra charge. My favorite feature is their annual mailing to the parishioner base, asking if they'd like to adjust their donations, or soliciting new members to enroll in EFT giving. The letters are all handled by them. We are just beginning to use other platforms FD offers for taking Faith Formation registrations and tuition payments. It seems to be going well and we have experienced no problems yet. > > **Cons**: The only Con I can come up with is that when you move to a different EFT provider, you lose donors. This is not Faith Direct's fault, it's just people don't understand you have to register again. They assume everything moves over from the old provider to the new. Faith Direct does a great job sending out reminders, but you cannot count on everyone reading and understanding what they must do. Again, not the fault of Faith Direct. > > As EFT Donations are so important to the consistent giving for churches, Faith Direct has taken most of the burden off the parish to provide a service that is safe, PCI compliant, always available to both the church and their parishioners through their supurb customer service. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/207846/faith-direct?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/207846/faith-direct) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data