--- description: Discover the benefits and disadvantages of Avid CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avid CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian) # Avid CRM Canonical: https://www.capterra.co.uk/software/20743/avidian Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/20743/avidian?page=2) > Avidian transforms Microsoft Outlook into a Sales Pipeline Management and Customer Relationship Management tool for sales teams. > > Verdict: Rated **4.1/5** by 138 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Avid CRM? Small businesses with a need to license 2 or more users up to mid-market companies with 100+ users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 138 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Avidian Technologies - **Location**: Bellevue, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It is also available at $55/mo and $75/mo with additional features. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Calendar/Reminder System - Contact Database - Contact Management - Data Import/Export - Interaction Tracking - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Mobile Access - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Task Management - Workflow Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) ## Alternatives 1. [SysAid](https://www.capterra.co.uk/software/107225/sysaid) — 4.5/5 (511 reviews) 2. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [noCRM](https://www.capterra.co.uk/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 4. [Google Contacts](https://www.capterra.co.uk/software/203196/google-contacts) — 4.7/5 (700 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Pro and Cons" — 4.0/5 > **Heidi** | *7 November 2024* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: The ease if moving from one screen to the next > > **Cons**: Double checking the entry dates depending on which screen you are one. You need to make sure you change the date only once in cash receipts while you're making entries. Misc. Cash defaults to the current date after each entry. > > Our office has used some form of Prophet since I started in 2012. I'm not sure how long before that. ----- ### "Rating Prophet" — 4.0/5 > **Randy** | *27 April 2016* > > **Pros**: The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook. > > **Cons**: Prophet can sometimes be slow to populate opportunities when you have a large number of them. In my case almost 3000 opportunities. > > In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing. ----- ### "Feels antiquated in both functionality and aesthetics" — 3.0/5 > **Verified Reviewer** | *3 July 2018* | Events Services > > **Pros**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts. > > **Cons**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to use the software correctly. Also, it is just plain ugly. ----- ### "What I like about Prohpet CRM" — 4.0/5 > **Julie** | *24 January 2023* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance. > > **Cons**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues. > > The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company. ----- ### "It's pretty good." — 4.0/5 > **Rachel** | *30 January 2023* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: It does the job. I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault. > > **Cons**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts). > > It works. It's slow on the refreshing, but it works. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/20743/avidian?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/20743/avidian) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data