Who Uses This Software?

Dossier is extremely flexible and granularly licensed. We serve virtually all verticals including waste/recycling, trucking, government, food & beverage, school/bus/transit, & utility/telecom

Average Ratings

24 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.8 / 5
  • Features 4.4 / 5
  • Value for Money 4.7 / 5

Product Details

  • Starting Price US$1,500.00/one-time
  • Pricing Details We offer cloud/SaaS licensing & premise installed.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Dossier Systems
  • http://www.dossiersystemsinc.com
  • Founded 1979

About Dossier Fleet Maintenance

The fleet maintenance software of choice of over 4,000 private, for-hire and public fleets, Dossier lowers costs and downtime by automating control of your fleet's records, PM scheduling, repair orders and histories, fuel costs and MPG, cost control with cost per mile/hr, parts inventory control w/ auto reordering, work pending and campaign mgmt, budget mgmt, warranty mgmt., tire mgmt., vendor & labor control, license/permit renewals, driver control, fleet benchmarking, VMRS codes & more.

Dossier Fleet Maintenance Features

  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • IT Asset Management
  • Inventory Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Custom Map Views
  • Equipment Tracking
  • Event Calendar
  • Facility Pre-planning Data
  • In-Vehicle Navigation
  • Incident Response Checklists
  • Pictometry Imagery
  • Scheduling
  • Search
  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Costing
  • Customer Management
  • Import / Export Management
  • Inventory Management
  • Lot Tracking
  • Order Management
  • Picking & Routing
  • Purchasing
  • Quotes / Estimates
  • Traceability
  • Vendor Management
  • Warehouse Management
  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • LTL Management
  • Local Forwarders
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills
  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management
  • 3PL Management
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Fleet Management
  • Inventory Management
  • Order Management
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Dispatch Management
  • Driver Data
  • Driver Logs
  • Fixed Route Management
  • Mileage Tracking
  • Multiple Route Support
  • Paratransit Management
  • Routing
  • Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Contract Management
  • Customer Database
  • Document Management
  • Equipment Maintenance
  • Fixed Asset Management
  • Job Costing
  • Project Management
  • Service Request Management
  • Work Order Management
  • Billing & Invoicing
  • Brokerage Management
  • Buy / Sell Ticketing
  • Container Management
  • Customer Database
  • Dispatch Management
  • Electronics Recycling
  • Fingerprint Scanning
  • ID Scanning
  • Integrated Cameras
  • Inventory Tracking
  • Logistics
  • Market Price Tracking
  • Plant Management
  • Plastics Recycling
  • Pulp & Paper Recycling
  • Receiving / Production Management
  • Scrap Recycling
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management
  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimisation
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management
  • Billing & Invoicing
  • Customer Accounts
  • Customer Database
  • Equipment Tracking
  • Inventory Management
  • Routing
  • Scheduling
  • Waste Disposal
  • Work Order Management

Dossier Fleet Maintenance Most Helpful Reviews

Dossier Fleet Maintenance and the Golden Rain Foundation Fleet Services

Reviewed on 22/11/2016
Grant W.
Fleet and Transportation Manager
Public Policy, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our company has been using the Dossier Fleet Maintenance program since 1998. We had a previous "house" system to track our 100 plus vehicles and stationary maintenance equipment. It was a challenge to integrate what we were doing with our old system to the new Dossier system, but the support staff at Dossier Systems (then known as Arsenault Associates) was fantastic with ideas and hands-on assistance that helped us with the transition.
When we were originally searching for a fleet maintenance software product, our fleet maintenance department vetted four different systems. We had live demos on three of those systems and the Dossier System product and their staff / sales / support personnel were excellent.
Our accounting / finance department has a very high demand for accurate cost accounting of the expenses associated with our fleet maintenance department. The detailed reports that are generated by the Dossier Maintenance program meet those demands.
Scheduling the routine maintenance for our very diverse fleet is very easy using the Dossier system. Tracking the trends in repeat repairs is another area where we find excellent value with the Dossier Fleet Maintenance System.

Pros: Daily reports.......all of them. Preventative Maintenance and Inventory Reorder are excellent.
It is very easy to change equipment data or specs while entering daily input data, such as work orders.
Support staff is the best in the business.
The annual Dossier Users convention is an excellent way to network with other users of the Dossier System and it is where each year the new updated software is introduced.

Cons: Offsite training is costly if you need to have a new user trained, but the training is of the highest caliber and very detailed.

Tracking non-rolling stock fixed assets

Reviewed on 27/03/2017
Julia B.
VP Of Administration
Renewables & Environment, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Although we have a large rolling stock; the reason we purchased Dossier had as much to do with the flexibility to track all equipment in the same module, in the same way that we do our rolling stock. In Dossier you create YOUR categories for equipment; you can track department, meter reading(s) other mileage. In our case we take pounds ran through machines. PM's, internal and external cost, bot time and material; depreciation; parts inventory; customer support; trainers; are just a few of the reason we know we made the right decision 5 years ago.

Pros: Flexibility ! We have multiple division and departments and this software allows each to run their business on the same platform but keep alignment where needed.

Cons: Security is great; but takes some digging to find which permission are set on which employee / group.

Simple Fleet Service Management!

Reviewed on 08/11/2018
Tiffany O.
Customer Care Supervisor
Transportation/Trucking/Railroad, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use Dossier to manage our fleet repairs and preventative maintenance.

Pros: Dossier support is excellent. We are able to keep track of all of our preventative maintenance and repair orders easily using Dossier. I like that it also gives us a way to keep track of all of the different important numbers for each unit and lets us put in notes to track past repairs. I also find the ability to have dossier create daily reports very beneficial.

Cons: I find it difficult at times to figure out how to change the permissions that my employees have and sometimes they do not have access to make changes when they need to because of that.

Accurate - Useable Data - Made Simple

Reviewed on 27/03/2017
Sandy C.
Equipment Analyst
Logistics & Supply Chain, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Hello, I have worked with equipment most of my working career. I have been introduced to a few fleet management software programs. In my opinion, Dossier is the best program by far for many reasons.
1. It is simple to use.
2. Dossier team stays current with all our needs.
3. Dossier support team is fantastic - they have a great team!
5. The information needed for upper management is all there at all times.
6. Reports in Dossier are usable and accurate.
7. Specifications for units are useful for many of our employees from the yard to the office.
8. Locating information in Dossier if fast & accurate.
9. Tracking warranties, licenses & permits are at your finger tip.
10. Fuel tracking, PM's & Inspections are easy to use.

Pros: It is easy to learn and use.

Cons: I can't think of any.

Best program fro tracking info on heavy equipment

Reviewed on 07/11/2017
Andrea F.
Operations
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the way this system tracks inspections, and repairs on heavy equipment as well as trucks.
User friendly

Cons: There is really no cons to this problem but if I had to change something about it maybe make the reports more user friendly

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