15 years helping British businesses
choose better software

What is CrowdPower?

You’re getting signups, but not enough conversions. It’s hard to get your customers back on board after they churn and there’s no way to reach out automatically when someone needs help. It takes too much time to send personalized emails for every customer that signs up or has an issue. CrowdPower helps put your growth on autopilot by sending automated email marketing campaigns with behavior-based segmentation built for onboarding, feature announcements, review requests, and more.

Who Uses CrowdPower?

We serve B2B companies looking to leverage automation to onboard users, reduce churn, and keep customers engaged and informed about product updates.

CrowdPower Software - Onboard and win back users with email automations.
CrowdPower Software - See your customer activity in real-time.
CrowdPower Software - Send automated, personalized messages to customer segments.
CrowdPower Software - Build custom emails that match your branding.

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Reviews of CrowdPower

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
23%
3
8%
Harsha
Harsha
CEO in Sri Lanka
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

SUPPORT !!! Best support i've got in so long. + reliability and how thoughtfully it's built.

5.0 4 years ago

Comments: I wanted a custom integration with another app, the team developed it for us. Support is just an email away.

Pros:

When you need a custom feature or integration, directly contact the team and get it done. Support is 100x than the industry average. So many integration plugins to choose from especially "segment app" have opened doors for millions of other integrations as well.

Cons:

The user interface is a bit cluttery, They may fix this when the app really grow.

Peter
Founder in Hungary
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Amazing product with awesome features

5.0 2 years ago

Comments: It does what it says! The support is just amazing! They respond to every question. They clarify technical things to you in a way that you can understand (for me it was some API connection details).

Pros:

The main thing that I like about CrowdPower is its simplicity. The design is flat and clear as the functions are as well. If you use it for half an hour you will understand it. The capability of this product is endless. Really easy to build automation. The drag and drop email builder is just fantastic.

Cons:

Nothing at all yet! Everything is great so far

Caio
Owner in Brazil
Writing & Editing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Good potential

3.0 3 years ago

Pros:

Great UI. Good support. Great deal on dealify

Cons:

Need more features especially on the automation piece but hope to evolve

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

All the automations and communication channels at one place!

5.0 4 years ago

Comments: This is a great product to engage with customers based on their behaviours via different communication channels.

Pros:

There are a lot of integrations to input customer data such as "Segment" communication channel integrations such as Twilio.

Cons:

A bit of complex for an ordinary marketing person to handle.

Luzi
CEO in Switzerland
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great customer data platform for user engagement automation

5.0 3 years ago

Comments: We are using CrowdPower as our customer management platform and for small marketing campaigns and follow-up campaigns. It's a very helpful Tool to better engage our clients.

Pros:

Firstly, I really like CrowdPower's user segmentation options. This useful and powerful feature enables us to segment our customers according to different attributes. This is very useful for creating user target campaigns. Second, I really like the setup of the automation and follow-up process for email and SMS campaigns. It's easy to use, even for non-technicians, and it's powerful enough for many different use cases. The integration of the API for the website landing page is also well structured and easy to integrate. The API is designed to track user interaction and stop the automation campaign when a goal is achieved. The best part is that customer support is quick and helpful. All in all, it's a great tool if you're looking for a flexible platform for customer data and user engagement.

Cons:

While the automation process is very easy to use, customer management is not. CrowdPower focuses on events and API automation. Managing customer data directly from the backend is sometimes a bit difficult. There are no bulk editing options for customer data. In addition, you have to save each change to the user data separately, which makes updating multiple user data at the same time very time-consuming. The export function is also not the best, as only very limited customer attributes and not all customer data can be exported.