15 years helping British businesses
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What is Conexiom?

The Conexiom platform employs AI, advanced algorithms, and automated validation to deliver industry-leading automation rates for processing Sales Orders, Invoices and Vendor Order Acknowledgments. Conexiom’s technology gives back the excessive time lost on manual data entry and alleviates the high cost of correcting errors. The platform handles emailed documents with ease, extracts clear text for 100% accuracy, and delivers data seamlessly to leading ERP and CRM systems.

Who Uses Conexiom?

We serve Mid-Market and Enterprise accounts.

Conexiom Software - Reports & Dashboards - Monitor activity for full visibility of document processing speed and volume with Reports & Dashboards.
Conexiom Software - Configuration Studio - Manage configurations for the customers and vendors on The Conexiom Platform in the Configuration Studio.
Conexiom Software - Exception Manager - Attend to genuine exceptions only in the case of necessary human intervention using the robust Exception Manager.
Conexiom Software - Admin Tools - Manage users and settings within The Conexiom Platform with available Admin Tools.

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Reviews of Conexiom

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.7
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
32%
Verified Reviewer
Verified LinkedIn User
Wholesale, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product, saves us time and money!

5.0 last year

Comments: Great experience and great people. They save us a lot of money, and they are very helpful in helping to identify ways to improve automation. The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save.

Pros:

I like the ease of use, compatibility with email and various ways the system is able to interact with our system. The reporting is also very nice and allows me to track our progress with order automation.

Cons:

The process of setting up, testing, and making a customer go live can be difficult. There seems to be a little bit of disconnect between the programmers, and the account manager. I hope they figure out how to bridge this gap soon.

Alex
Business Operations Specialist in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Conexiom for Esker Replacement

5.0 3 years ago

Comments: Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience.

Pros:

The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle. In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent.

Cons:

Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great.

Sherri
Customer Service Rep / Sales in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Order Entry

5.0 4 months ago

Comments: It is working better each day for me when sending to Conexiom to enter orders for me as I am in meetings and would not otherwise have time in the day to enter the orders I am getting.

Pros:

On a really busy day I send orders to Conexiom and I know it is done no worries.

Cons:

mapping with older orders and sometimes I needed more mapping of a PO, and it was timely

Mateo
Customer Service Supervisor, International Div. in US
Logistics & Supply Chain, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best program for automated order-entry.

5.0 3 months ago

Pros:

It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.

Cons:

I can't think of anything I like least about Conexiom.

John
IT Manager in US
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Value for the Money

4.0 3 years ago

Comments: Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry.

Pros:

The using the service, we were able to reduce the number of sales orders that had to be manually entered by half. The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.

Cons:

The customer portal could stand a few more features. It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.