What is Bigin by Zoho CRM?

We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets.

With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove!
Bigin brings you everything you need—multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease.

Who Uses Bigin by Zoho CRM?

Bigin is ideal for small and micro businesses that are looking to move away from inefficient spreadsheets and other legacy sales tools to manage their customer relationships.

Where can Bigin by Zoho CRM be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Zoho
  • Founded in 1996
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 20 others

Bigin by Zoho CRM pricing

Starting Price:

US$0.00/month
  • Yes, has free trial
  • Yes, has free version

Bigin by Zoho CRM has a free version and offers a free trial. Bigin by Zoho CRM paid version starts at US$0.00/month.

Pricing plans get a free trial

About the vendor

  • Zoho
  • Founded in 1996
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 20 others

Bigin by Zoho CRM videos and images

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Features of Bigin by Zoho CRM

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Calendar/Reminder System
  • Campaign Management
  • Client/Property Matching
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Opportunity Management
  • Performance Metrics
  • Process/Workflow Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Third-Party Integration
  • Workflow Management

Alternatives to Bigin by Zoho CRM

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Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Insightly CRM is for growing teams that want a flexible, easy-to-use, yet powerful CRM to centralize and manage customer data from the
High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24
Zendesk provides the complete customer service solution that’s easy to use and scales with your business. Learn more about Zendesk
Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now. Learn more about Copper
An easy invoicing and accounting solution starting at £4.40/mth (first 6 mths). Join 24 million people who've already used FreshBooks. Learn more about FreshBooks
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule

Reviews of Bigin by Zoho CRM

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.4
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
27%
3
3%
1
2%
Branden
President in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great beginner CRM

5.0 2 months ago New

Comments: Overall I have been very satisfied. There are a couple of key features that are needed to make this a true small business CRM solution but what is there works very well.

Pros:

I like the simplicity and ease of use. Its email and automation features also give it a huge edge over other CRM platforms.

Cons:

I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts. It would also be great to see a phone calling automation added at some point.

Alternatives Considered: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: The cost compared to the features you get. The value of Bigin is much higher than that of the other options.

Natesh
Partner in United Arab Emirates
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bad experience with Bigin

1.0 2 years ago

Comments: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Pros:

Integration with GSuite Tasks / Calendar

Cons:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Alternatives Considered: HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Zoho CRM Response

last year

Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!

Arowolo Daniel
Arowolo Daniel
FOUNDER/CEO in Nigeria
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

The most simplest and easiest CRM system for small business

4.0 2 months ago New

Pros:

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

Cons:

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners

Alternatives Considered: Insightly and Freshsales

Israel
CEO in Mexico
Information Technology & Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Super Grace Work

5.0 2 weeks ago New

Pros:

i like the simple way to show the information super woo

Cons:

only works with zoho apps its to me the same page as the other options on sales

Andy
Owner in US
Human Resources, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bigin- no small CRM

5.0 last month New

Comments: LOVE LOVE LOVE the impact it is having on my business. We went from being 'sticky notes and spreadsheets' to an all in one robust platform literally overnight. And once we started using both the web version and the app- things are not falling through the cracks like they were at one point.

Pros:

This product is extremely easy to use!! The out of the gate functionality is very intuitive to use and begin leveraging.

Cons:

The only thing is to have a feature that lets you 'test' the functionality in a 'sandbox' before just jumping in with clients. We created a work around the just add our team as 'clients' and see how the functionality works before subjecting clients to 'learn as we go'.