--- description: Discover the benefits and disadvantages of Bigin by Zoho CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm?page=2) > Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: £0.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from £0.80/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Management - Customer Database - Customer History - Customisable Reports - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Performance Metrics - Personalisation - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.co.uk/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Simple, powerful, perfect\!\!\!\!" — 5.0/5 > **Ivo** | *29 April 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Simplicity - if this is what you are looking for - this is your best CRM solution\! > > **Cons**: Haven't found any cons for the moment to be absolutely honest\! > > For a number of months now I am looking for a adequate CRM for our very small consulting and auditing company. All others I've checked so far were to complex, to pricey, or both. With BIGIN I feel that we've found the perfect solution for us. ----- ### "Great CRM for any startup" — 5.0/5 > **Verified Reviewer** | *2 November 2025* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: This is a great compact CRM that allows companies of all sizes to bring their contacts and pipeline together very easily. The setup and configuration is simple to use and it is great value for money. Email sync was very easy to add and we are now looking at other aspects of the CRM that we can add through the marketplace. > > **Cons**: There is nothing that is particularly negative when looking at Bigin by Zoho CRM. The CRM is simple and this may mean that we need to migrate to another platform if/when we are growing further > > This has been a very postive experience with no complications in rolling out this new platform. It has provided good visibility of the sales function and allowed us to scale accordingly. ----- ### "easy to use, and keeps your pipeline organized" — 5.0/5 > **Wayne** | *31 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Bigin by Zoho is a great choice for small teams or solo operators. It’s simple to set up, easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works > > **Cons**: nothing - easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works > > excellent it works - easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works ----- ### "The Best CRM" — 5.0/5 > **Michael** | *6 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The Price, great value for money. So much cheaper than others. > > **Cons**: Nothing really, I like the support \& the politeness > > Great company, very helpful. Can use all the features including the mobile version ----- ### "Amazing power given the price" — 5.0/5 > **Jef** | *23 October 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Bigin is very powerful given its price point. It offers all the basic functions you would likely need. The bolt ons into other ZOHO applications makes it almost infinitely upgradable. > > **Cons**: The marketing campaign assignment is very limited, and there is limited ways to process sales leads. > > BIGIN CRM punches well above its weight class considering its cost. The reality is, it provides enough core function that 80% of small and medium sized businesses needs. I've used SalesForce, AGILE, Workbooks, and Dynamics CRM and BIGIN is comparable for most of what I want to achieve. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data