--- description: Discover the benefits and disadvantages of Bigin by Zoho CRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm?page=2) > Bigin is an affordable, intuitive CRM that streamlines all customer-facing operations and helps build stronger customer relationships. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: £0.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from £0.80/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer History - Data Import/Export - Document Management - Drag & Drop - Email Management - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 26 more features ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.co.uk/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (827 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.uk/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Great CRM for any startup" — 5.0/5 > **Verified Reviewer** | *2 November 2025* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: This is a great compact CRM that allows companies of all sizes to bring their contacts and pipeline together very easily. The setup and configuration is simple to use and it is great value for money. Email sync was very easy to add and we are now looking at other aspects of the CRM that we can add through the marketplace. > > **Cons**: There is nothing that is particularly negative when looking at Bigin by Zoho CRM. The CRM is simple and this may mean that we need to migrate to another platform if/when we are growing further > > This has been a very postive experience with no complications in rolling out this new platform. It has provided good visibility of the sales function and allowed us to scale accordingly. ----- ### "easy to use, and keeps your pipeline organized" — 5.0/5 > **Wayne** | *31 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Bigin by Zoho is a great choice for small teams or solo operators. It’s simple to set up, easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works > > **Cons**: nothing - easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works > > excellent it works - easy to use, and keeps your pipeline organized without unnecessary complexity. The interface is clean, automation features are helpful, and it covers everything you need to manage deals efficiently. Perfect if you want a lightweight CRM that just works ----- ### "Exceptional software for making life easy" — 5.0/5 > **Harry** | *3 November 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: It really is an exceptional piece of software. The support team are great and were quick to fix bugs I encountered. It is at a competitive price point also. Easy to use - good jib. > > **Cons**: It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix. Wonderful interaction. ----- ### "Simple, powerful, perfect\!\!\!\!" — 5.0/5 > **Ivo** | *29 April 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Simplicity - if this is what you are looking for - this is your best CRM solution\! > > **Cons**: Haven't found any cons for the moment to be absolutely honest\! > > For a number of months now I am looking for a adequate CRM for our very small consulting and auditing company. All others I've checked so far were to complex, to pricey, or both. With BIGIN I feel that we've found the perfect solution for us. ----- ### "Good CRM For it's price" — 4.0/5 > **Joe** | *9 June 2025* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: For the price you pay, it is very intuitive to use out the box and can be customised easily to tailor the pipelines to your needs. > > **Cons**: While it is good for it's price, it does not come with all the bells and whistles, and some functions, like transferring associated products to connected records require additional coding in the form of custom toppings which can get complicated ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data