---
description: Discover the benefits and disadvantages of FacilityBot.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FacilityBot Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/30032/cmms/software) > [FacilityBot](/software/204828/facilitybot)

# FacilityBot

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> FacilityBot is an award-winning, feature-rich, IoT and AI-enabled, messaging-first smart facilities management (CMMS) platform.
> 
> Verdict: Rated **4.5/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FacilityBot?

Facility managers in commercial real estate, healthcare, government, industrial, and education seeking one AI-enabled platform beyond CMMS — from single sites to large portfolios.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 15 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FacilityBot

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: FacilityBot is priced per account on a monthly subscription, billed annually, with three tiers to match the size and complexity of your facilities operation: Basic (10 accounts), Professional (25 accounts), and Plus (50 accounts). Pricing is based on the number of Admin, Manager, and Responder accounts — Requestor accounts (the people submitting requests) are unlimited and free across all plans.

All plans include unlimited work orders, checklists, assets, QR code-based fault reporting, preventive maintenance scheduling, mobile apps for requestors and responders, and core integrations (Slack, Microsoft Teams, Telegram, and more). Higher tiers unlock additional Generative AI token allowances, more IoT sensor connections, larger storage limits, advanced modules (Tenant Portal, Portfolio Portal, BIM Integration), and elevated support levels including a dedicated Customer Success Manager.

A 14-day free trial is available with no credit card required. Standard onboarding — a kick-off call, up to 4 hours of training, and a 30-day onboarding period — is included at no extra cost on all plans. Clients needing more (data migration, SSO setup, IoT integration, on-site support, or an extended 60-day onboarding window) can opt into Enhanced Onboarding for a one-time fee.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Asset Lifecycle Management
- Asset Tracking
- Billing & Invoicing
- Inspection Management
- Inventory Management
- Maintenance Scheduling
- Mobile Access
- Preventive Maintenance
- Scheduling
- Service History
- Technician Management
- Work Order Management

## Integrations (16 total)

- Azure Active Directory External Identities
- Dynamics 365
- Google Chat
- LoriotPro
- MQTT Broker
- Messenger
- Messenger Bot
- Microsoft Teams
- Okta
- Procore
- SAP HANA Cloud
- Slack
- Telegram
- Viber
- WhatsApp

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [CMMS Software](https://www.capterra.co.uk/directory/30032/cmms/software)

## Alternatives

1. [MaintainX](https://www.capterra.co.uk/software/179296/getmaintainx) — 4.8/5 (1060 reviews)
2. [Limble](https://www.capterra.co.uk/software/162600/limble-cmms) — 4.8/5 (757 reviews)
3. [eMaint CMMS](https://www.capterra.co.uk/software/100468/emaint-cmms) — 4.5/5 (425 reviews)
4. [CleanMyMac](https://www.capterra.co.uk/software/1015185/cleanmymac-x) — 4.7/5 (269 reviews)
5. [CARL Source](https://www.capterra.co.uk/software/127149/carl-source) — 4.5/5 (102 reviews)

## Reviews

### "Very useful system, with tremendous costumer support" — 5.0/5

> **Mostafa** | *27 October 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: - Friendly to use
- Support most of business requirements 
- On-time costumer support.
- Cover SLA and many communications channels.
> 
> **Cons**: Need to simplify more creating maintenance tickets through email
> 
> Very useful system, amazing solution for Facility Management portfolio

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### "Facilitybot - Full360 view of Facility Management" — 4.0/5

> **Gabriel** | *25 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The platform’s automation capabilities reduce manual workload by streamlining workflows, sending reminders, and handling task assignments automatically. With centralized management, all maintenance requests, assets, and communications are conveniently housed in one place, enhancing organization and accessibility. Additionally, FacilityBot improves communication between facility managers, staff, and vendors, ensuring smoother collaboration. Its customizable features make it adaptable to different operational needs, while built-in analytics and reporting provide valuable insights for decision-making and performance tracking.
> 
> **Cons**: Some drawbacks of FacilityBot include its limited customization in certain areas, which can make it challenging for organizations with highly specific or complex workflows to fully tailor the system to their needs. At times, the interface—while generally user-friendly—can feel slightly rigid or less flexible when handling more advanced tasks. Users may also experience occasional delays or performance issues, especially when managing large volumes of requests or data.
> 
> Overall, my experience with FacilityBot has been positive. The platform delivers a smooth and efficient way to manage facility-related tasks, with an intuitive interface that makes it easy to get started and navigate daily operations.  In general, FacilityBot is a reliable and effective solution that enhances productivity and simplifies facility management processes.

-----

### "Enhancing Workplace Efficiency Through Smart Automation" — 4.0/5

> **dhayanidhi** | *7 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: FacilityBot offers excellent automation and real-time tracking features that streamline facility issue management. The centralized dashboard and quick notifications make coordination between teams much smoother.
> 
> **Cons**: While the platform performs well overall, certain reports and analytics could be more detailed. Additionally, integrating with other internal systems sometimes requires manual effort.
> 
> The overall experience with FacilityBot has been positive. It simplifies facility management and provides good visibility into daily operations. However, there’s scope to improve customization and reporting features to better align with organizational workflows.

-----

### "The Best Integrated Facility Solution" — 5.0/5

> **Verified Reviewer** | *10 August 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Facilitybot is a one stop solution that integrates and automates different elements of facility management into one synchronised platform. \[SENSITIVE CONTENT\] and team have been improving the solution and adding in new features which enhances the user experience to the next level\!
> 
> **Cons**: The chatbot will only broadcast campaigns to existing chatbot users.

-----

### "Best Facility management  tool" — 3.0/5

> **Mark** | *26 January 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use of facility bot make it easy for users to use and submit defects
> 
> **Cons**: The learning curve to setup the facility bot can be a bit steep

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/204828/facilitybot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204828/FacilityBot/> |
| en-AE | <https://www.capterra.ae/software/204828/facilitybot> |
| en-AU | <https://www.capterra.com.au/software/204828/facilitybot> |
| en-CA | <https://www.capterra.ca/software/204828/facilitybot> |
| en-GB | <https://www.capterra.co.uk/software/204828/facilitybot> |
| en-IE | <https://www.capterra.ie/software/204828/facilitybot> |
| en-IL | <https://www.capterra.co.il/software/204828/facilitybot> |
| en-IN | <https://www.capterra.in/software/204828/facilitybot> |
| en-NZ | <https://www.capterra.co.nz/software/204828/facilitybot> |
| en-SG | <https://www.capterra.com.sg/software/204828/facilitybot> |
| en-ZA | <https://www.capterra.co.za/software/204828/facilitybot> |
| ja | <https://www.capterra.jp/software/204828/facilitybot> |

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