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What is iCloud?

Built-in file-sharing solution that's available on all Apple devices. All files, photos, notes, and messages are stored in one place. Access all files across multiple devices using iCloud Drive and secure data with automatic back-ups.

Who Uses iCloud?

Not provided by vendor

iCloud Software - Activity streams in iCloud
iCloud Software - File storage in iCloud
iCloud Software - Content sharing on iCloud
iCloud Software - iCloud homepage
iCloud Software - iCloud mail

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Reviews of iCloud

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kelvin
Kelvin
Full Stack Software Developper in Dominican Republic
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

iCloud Review by Kelvin Hernandez

5.0 last year

Comments: My overall experience was good, the product delivers what it promises.

Pros:

It is very simple to use, easy to understand and quite secure.

Cons:

It can only be used with devices from the same ecosystem.

Taylor
Taylor
Owner in US
Verified LinkedIn User
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Only the best.

5.0 10 months ago

Pros:

The fact that it is available for all of my requirements. It integrates into every different operation I use throughout my iPhone and macOS.

Cons:

I wish the price was a bit lower, but it is fair. What you get.

Anonymous reviewer
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Smooth Workflow Solution for Apple-Based Teams

4.0 2 months ago

Comments: Using iCloud for work has been smooth for accessing and organizing files across Apple devices. However, it would benefit from more affordable storage upgrades and better cross-platform flexibility to suit mixed-device teams.

Pros:

The real-time syncing is a major plus, making it easy to access work files, documents, and notes on the go. iCloud simplifies file management across devices and helps keep team projects organized, especially when everyone’s on Apple devices.

Cons:

Limited storage on free plans is restrictive, especially for teams managing larger files, and the upgrade cost is higher compared to alternatives. Cross-platform compatibility also feels limited, making it challenging to share files with non-Apple users.

Fernando
CEO - IT Consulting in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud a great set of tools from Apple

3.0 5 months ago

Comments: As an Apple user, I have had a great experience with it and enjoy using.

Pros:

iCloud is a good productivity, sharing, and data centralization cloud platform

Cons:

Stalled developmnt. It feels like Apple has not made any new improvements or added features to the platform.

Jamie
Account Manager in US
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud works great

5.0 3 months ago

Comments: Overall it has been a useful tool and works seamlessly aside from the cost.

Pros:

iCloud has been great for my storage needs for business and personal needs as well as it integration to my other platforms.

Cons:

The constant need to upgrade packages to maintain enough storage.

Nicole
Advanced behavioral therapist in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Go with the cloud put your mind at ease

5.0 2 months ago New

Comments: I love taking photos and writing poems. Having the extra storage puts my mind at ease that I won't loose any of them.

Pros:

All of the extra photos I can store, along with documents.

Cons:

All the steps to get into it. I also tend to forget what photos I have in there.

Autumn
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Very helpful with retrieving data

5.0 last month New

Comments: Great when needing to restore or transfer a phone

Pros:

Stores data on the cloud and has the ability to be available on multiple devices

Cons:

Limited storage and after a while you’ll need to pay for more

Josh
Co-founder, VP of Marketing in US
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Integrated to my Devices

4.0 2 months ago New

Comments: Having the system integrated into my Apple devices makes it a no brainer to use. iCloud has become an essential integration with all my devices.

Pros:

Ease of access across devices and automated syncing through all my apps that interact with it.

Cons:

Not enough options when it comes to selecting cloud storage size. Going from 200GB to 2TB is quite a jump and isn't necessary for my use case, but I need more than 200GB.

Pagie
Sales Coordinator in US
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud storage

5.0 2 months ago

Comments: I constantly use my iCloud for family photos, work files, and apps! And when switching to new devices i love how easily and quickly those items will transfer!

Pros:

I like how I can save items likes pictures or files and have is easily transferred to another device.

Cons:

I like least is the storage apace of the cloud. Wish the free storage space was larger.

Taylor
Power Engineer in Canada
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud = Convenience

5.0 2 months ago

Comments: iCloud allows me to store more on my phone and not have to worry about having too little space. This way I don't need to stress about storing conversations, emails, or photos on my phone for work and personal purposes.

Pros:

iCloud allows me to store more on my phone and not have to worry about having too little space.

Cons:

iCloud can be a little confusing to navigate and understand the logistics at times.

Tayeb
CEO in Canada
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Affordable and reliable

5.0 10 months ago

Comments: I have been using iCloud for years now and I’m more than happy with the service. The plan is affordable and seamlessly integrates across multiple devices. Apple focus on security and them continually adding new security features is something that is much appreciated when storing important data on the cloud. Although, I always recommend backups on a USB just in case.

Pros:

Plans very affordable particularly the 50 GB that is almost free. Reliable Fast synchronization

Cons:

Would love bridges with other file storage systems like Mega. Wish there was some sort of settings to allow direct transfers from one cloud storage service to another

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud is Apple's answer, although pricey

4.0 5 months ago

Comments: iCloud is Apple's answer to file storage and backup management. You have instant access to it with any apple device. It will backup your phone, tablet, laptop, etc, however backup times are slow and file storage base tier fills up very quickly. There are no discounts. It is easy to use and I have not had any problems with it but for a more decisive system with additional features look elsewhere.

Pros:

I really do appreciate how natively integrated iCloud is into the apple ecosystem, it is easy to use and you never have to worry about losing your files or not accessing them when you are using an apple product.

Cons:

iCloud is very expensive and there are other alternatives that do the same thing for a cheaper price.

Delicia
Delicia
Owner in US
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

from an apple product lover

5.0 3 months ago

Comments: Overall Icloud is a great program. It has amazing security. The thing that attracts me most is being able to login to several devices to see my programs and data needed

Pros:

Love that i can login to any device and my items are there. That I don't lose my data

Cons:

When you lose your phone and have to go through so much just to recover your information.

Verified Reviewer
Verified LinkedIn User
Insurance, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud brings Sunshine

5.0 3 months ago

Comments: I enjoy Apple products altogether and icloud has been working well for me for many years now.

Pros:

Seamlessness. The Apple ecosystem truly is effortless.

Cons:

The base level of storage isn't enough 5gb on the consumer side. It's more with business essentials accounts.

Erinn
Client Service Specialist II in US
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud is a good tool to utilize

5.0 3 months ago

Comments: Over the experiment with iCloud is great. It’s pretty seamless and works great.

Pros:

What I like most about iCloud is that we as a company can sync documents and anyone on the team can view them.

Cons:

The only think I really dislike is that sometimes it stops syncing and it can take a moment to realize.

Claude
Personal use in US
Construction, Self Employed
Used the Software for: 2+ years
Reviewer Source

Loyal iCloud User

5.0 3 months ago

Comments: I have been an Apple/ I cloud user for over a decade. Other than the subscription, I never have anything negative to say about it.

Pros:

I cloud allows you to save, backup and upload files and data so that in the event that you run out of space or even loose your device, you can recover it.

Cons:

The one thing I don’t like about iCloud is that you need a subscription based on how much storage you need

Thomas
Thomas
Owner in US
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Absolutely Amzing

5.0 3 months ago

Comments: Amazing. I will never top using this software

Pros:

Love that i can store everyth9ng and sign in anywhere to get it all. It doesnt glitch. Never slows down. Love it

Cons:

There is nothing that i dont like about icloud

Sahar
Owner in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for my business

5.0 2 months ago

Comments: Great experience for my business, easy to use information

Pros:

Very helpful for my small business particularly with file sharing

Cons:

Needs for more storage space when needed

Ashley
Reviews in US
Research, Self Employed
Used the Software for: 2+ years
Reviewer Source

iCloud user

4.0 3 months ago

Comments: My overall experience is good. My views may be biased since I am only an Apple user only. I am a tech agent that does help android user as well.

Pros:

The pro of having iCloud you don’t have to add any additional apps to get more storage for your iPhone. Getting extra storage for your iPhone can be tricky for new iPhone users. They don’t understand want an iCloud does. Being a tech agent I get calls all day about storage.

Cons:

The cons will be how much storage you may need. You get an average of 128gb and you are transferring your information from one phone that only had 64 gb and you use up all that 128gb how is that possible.

Adam
Project Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Access across all apple devices

5.0 3 months ago

Comments: works extremely well synching my entire character

Pros:

i can synch all of my documents/calendar etc.. across all of my apple devices

Cons:

without a decent internet connection is can be a struggle

Aisha
Student in UK
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great when you pay for it

5.0 10 months ago

Pros:

If you use more than one apple device you will see how great it works across devices. It's almost seamless and the features are great

Cons:

The free version does not do it much justice. You don't really see it's potential. It's almost like the plan is to frustrate you into subscribing

Jessica
Administrative Assistant in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud is the future of storage!

5.0 7 months ago

Comments: My overall experience has been overwhelmingly positive. This is a great program. That I will
continue to Utilize.h

Pros:

I find the document management features to be th most helpful way to organizes and keep track of my documents and files.

Cons:

I have found every feature to be beneficial and demodulation to my everyday life.

Anonymous reviewer
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Obvious storage solution for Apple guys

5.0 3 months ago

Pros:

I love how it simultaneously integrates between all of my Apple devices. Notes, photos, files - everything I need I can easily access on any of my devices. The service is really reliable and I has never let me down. If you buy it with Apple One package, you get even more value for your money getting other services along, which is cheap and very handy!

Cons:

I can't really say I didn't like something, can't really recall to bad experience with it.

Daniela Petronela
Sales Manager in UK
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Sales Manager and IOS

5.0 8 months ago

Comments: You can't be using Apple ecosystem without iCloud, as the is backed by Apple i am sure that everything is secure. Is easy to use and deploy and is Apple.

Pros:

iCloud storage is a must if you are on Apple environment. Being from them I know all the data is secured in the cloud. Backups are stored safely in iCloud and can be resorted with easy on other device in case of lost or broken.

Cons:

For the features given the price can be lower.

Larissa
Graphic Designer in Canada
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Necessary for work related stuff

5.0 3 months ago

Comments: Been using it for a few years and, personally, I like it best to store work related stuff so I can have easy access to them even when away from my computer.

Pros:

How easy it is to access files across devices without having to worry about hard drives and etc

Cons:

the amount you pay to get a larger storage space is not that worth it