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OmPrompt EDI as a Managed Service

What Is OmPrompt EDI as a Managed Service?

OmPrompt provides a fully managed order management platform that makes it easy for companies around the world to trade with each other. The cloud platform connects manufacturers and retailers via EDI to their customers, suppliers and third-party providers and automates the processing of the other manual documents in order to capture creation, fulfilment and settlement processes. With one platform, businesses can connect to any trading partner, automate any document and process any format.

Who Uses OmPrompt EDI as a Managed Service?

We connect CPG, food service, manufacturers, retailers, wholesalers, life sciences, and medical device companies to their customers, suppliers, and third-party providers.

OmPrompt EDI as a Managed Service Details

OmPrompt

Founded in 2002

OmPrompt EDI as a Managed Service videos and images

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OmPrompt EDI as a Managed Service Details

OmPrompt

Founded in 2002

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Free Version

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Free Trial

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OmPrompt EDI as a Managed Service deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Features of OmPrompt EDI as a Managed Service

  • API
  • AS2 Capability
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Automated Scheduling
  • CRM
  • Communication Management
  • Compliance Management
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Synchronisation
  • Data Transformation
  • Database Support
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • Email Management
  • Exceptions Management
  • File Transfer
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Labeling
  • Monitoring
  • Multiple Data Sources
  • Multiple Format Support
  • Order Entry
  • Order Management
  • Order Tracking
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • SSL Security
  • Shipping Labels
  • Shipping Management
  • Third Party Integrations
  • User Management
  • Workflow Management
  • Workflow Scheduler

View full list of EDI Software

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Reviews of OmPrompt EDI as a Managed Service

Read all 2 reviews

Average score

Overall
5
Ease of Use
4.5
Customer Service
4.5
Features
5
Value for Money
5

Reviews by score

5
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Phillip K.
NPD Controller in UK
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

High recommendation of Omprompt

5 last year

Comments: Vastly happy with everything that Omprompt have done for us, the transition in to using EDI was swift and without any downtime to our business. The rate of which we could begin including new customers was exponential and we are now at almost 99% coverage of the inbound orders.
There were customers of ours that were not prepared for EDI so when Omprompt introduced the teach and learn functions that took us nearly to complete coverage

Pros:

Omprompt have made this software an integral part of our ordering system which without it, we would still be a paper based 20th century company. Having the EDI solution has free'd up so much time for the customer services team that they now cope so much better during the peaks of high volumes that we are now able to process some of the highest volumes that the company has ever seen.

Cons:

At present I cannot see any cons, there has been times when issues have arisen, stuck messages etc but that is normal and to be expected, but when they do arise Omprompt's customer service and error correction is second to none.

Leandra H.
Customer Service Manager in UK
Wine & Spirits, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Making business plans achievable

5 2 years ago

Comments: Having worked within my company for years doing everything manually, it is such a relief to know that anything can pretty much be automated now that we have EDI. I can put forward suggestions that I feel may not be possible and somehow there is always a way!

Pros:

Having a portal where you can check that all orders, invoices and other business documents are successful is a very useful tool to have and fall back on

Cons:

With no IT knowledge, like myself, it can be a bit difficult to understand the ins and outs fully, but their support team are always available to help guide you through