What is Ratality?

Ratality offers a fully integrated multi-modal platform for buses, coaches, vehicle rentals, shuttles, transfers, and tours on a single cloud-based platform. Manage your operations more efficiently, increase sales through our intuitive reservations & ticketing system whilst revenue management and dynamic pricing functionalities will automatically adjust rates based on forecasted demand and user-defined business rules. Increase customer loyalty via our build-in loyalty and communications platform

Who Uses Ratality?

Ratality offers a fully integrated multi-modal platform for buses, coaches, vehicle rentals, shuttles, transfers, tours and micro-mobility on a single cloud-based platform.

Where can Ratality be deployed?

Cloud, SaaS, Web-based

About the vendor

  • Ratality
  • Founded in 2017
  • Phone Support
  • Chat

Countries available

Algeria, Angola, Argentina, Australia, Austria and 112 others

Languages

Dutch, English, French, German, Portuguese

Ratality pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Ratality does not have a free version but does offer a free trial.

get a free trial

About the vendor

  • Ratality
  • Founded in 2017
  • Phone Support
  • Chat

Countries available

Algeria, Angola, Argentina, Australia, Austria and 112 others

Languages

Dutch, English, French, German, Portuguese

Ratality videos and images

Ratality Software - Forecasting and Revenue Management
Ratality Software - Intuitive reservations and ticketing
Ratality Software - Drag-and-drop scheduler with alerts
Ratality Software - Inspections and checklists
Ratality Software - Visual scheduled routes planner
View 6 more
Ratality video
Ratality Software - Forecasting and Revenue Management
Ratality Software - Intuitive reservations and ticketing
Ratality Software - Drag-and-drop scheduler with alerts
Ratality Software - Inspections and checklists
Ratality Software - Visual scheduled routes planner

Features of Ratality

  • Accounting
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Carrier Management
  • Check-in/Check-out
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Dispatch Management
  • Fleet Management
  • Online Booking
  • Online Payments
  • Order Management
  • Payment Processing
  • Promotions Management
  • Quotes/Estimates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Website Management

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Reviews of Ratality

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.7
Features
4.8
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
5%
3
10%
Kummarie
National Admin Manager in South Africa
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

BEST INVESTMENT

5.0 last year

Comments: Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Pros:

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Cons:

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Irene
MD in Namibia
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

User Friendly

5.0 last year

Comments: Manual Labour.

Pros:

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out. Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Cons:

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Madoda
Operations Supervisor in South Africa
Leisure, Travel & Tourism, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Ratality Review

3.0 last year

Comments: It make scheduling of drivers simplified and route allocation easier.

Pros:

I mostly use Operation Manager and found user friend and easy to learn

Cons:

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Koos
COO in South Africa
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

The ultimate revenue management system

5.0 3 months ago

Comments: Revenue performance is real-time, in the bus industry it is required to make system changes at any moment to address operational challenges.

Pros:

easy to use, fast and stable, cover all aspects of the passenger ticket sales environment.

Cons:

Nothing that I can think off that I did not like.

Nhlanhla
Sales & marketing Manager in South Africa
Translation & Localization, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Optimization

5.0 last year

Comments: Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Pros:

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Cons:

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.