---
description: Discover the benefits and disadvantages of MessageBird Inbox.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MessageBird Inbox Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [MessageBird Inbox](/software/201833/inbox)

# MessageBird Inbox

Canonical: https://www.capterra.co.uk/software/201833/inbox

> Free omnichannel customer service software for businesses of all sizes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses MessageBird Inbox?

Any company interested in providing lower-cost customer support without sacrificing customer experience.

## About the vendor

- **Company**: Bird
- **Location**: Amsterdam, Netherlands
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Free for up to 5 seats and 500 tickets per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Netherlands

## Features

- Alerts/Escalation
- CRM
- Call Centre Management
- Queue Management
- Surveys & Feedback

## Support Options

- 24/7 (Live rep)

## Category

- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3409 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [LiveChat](https://www.capterra.co.uk/software/62194/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/201833/inbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201833/Inbox/> |
| en-AE | <https://www.capterra.ae/software/201833/inbox> |
| en-AU | <https://www.capterra.com.au/software/201833/inbox> |
| en-CA | <https://www.capterra.ca/software/201833/inbox> |
| en-GB | <https://www.capterra.co.uk/software/201833/inbox> |
| en-IE | <https://www.capterra.ie/software/201833/inbox> |
| en-IL | <https://www.capterra.co.il/software/201833/inbox> |
| en-IN | <https://www.capterra.in/software/201833/inbox> |
| en-NZ | <https://www.capterra.co.nz/software/201833/inbox> |
| en-SG | <https://www.capterra.com.sg/software/201833/inbox> |
| en-ZA | <https://www.capterra.co.za/software/201833/inbox> |
| nl | <https://www.capterra.nl/software/201833/inbox> |
| nl-BE | <https://www.capterra.be/software/201833/inbox> |

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