---
description: Discover the benefits and disadvantages of CallMyDoc.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CallMyDoc Pricing, Cost & Reviews - Capterra UK 2026
---

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# CallMyDoc

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> CallMyDoc is a patient call automation tool that helps medical practices manage patient calls and messaging on a unified interface.
> 
> Verdict: Rated **4.7/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CallMyDoc?

Patient call automation for ambulatory medical practices and providers — 26M+ calls handled, Athenahealth/Veradigm/Altera integrated.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 16 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sphinx Medical Technologies
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Priced on a per provider basis.  Averages 50% less than any competitors.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Mobile Access
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Reminders

## Integrations (6 total)

- EMR Software
- TouchWorks EHR
- Veradigm EHR
- Veradigm Practice Management
- athenaOne
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)
- [Patient Scheduling Software](https://www.capterra.co.uk/directory/33315/patient-scheduling/software)
- [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software)

## Alternatives

1. [Klara](https://www.capterra.co.uk/software/203066/klara) — 4.6/5 (211 reviews)
2. [DocVilla](https://www.capterra.co.uk/software/203619/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews)
4. [Phreesia](https://www.capterra.co.uk/software/131633/phreesia) — 4.3/5 (169 reviews)
5. [Tebra](https://www.capterra.co.uk/software/129169/tebra) — 3.9/5 (1371 reviews)

## Reviews

### "Reliable on-call communication that improves response times" — 5.0/5

> **Ben** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CallMyDoc offers a clear and organized approach to call routing and on call management. Notifications are delivered promptly, and having a centralized dashboard makes it easier to track messages and ensure accountability across the team. The system is straightforward to use and fits well into a busy clinical environment.
> 
> **Cons**: As with most healthcare software, there is a learning curve during initial setup, but once workflows are established, daily use is smooth. Continued product updates and refinements would be welcome as the platform evolves.
> 
> The platform provides a dependable way to manage patient calls and after hours communication, which is critical for any healthcare organization focused on timely responses and continuity of care. It has helped streamline internal workflows and reduce missed or delayed messages.

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### "Practical Communication Solution" — 5.0/5

> **Daniel** | *26 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It addresses a clear need without unnecessary complexity. Implementation was manageable, and the interface is intuitive enough that adoption across teams did not require heavy training. It provides a structured way to handle patient communication while maintaining visibility across the organization.
> 
> **Cons**: There are areas where additional customization options could further improve flexibility, particularly for teams that like to tailor workflows. That said, the core functionality works reliably.
> 
> The platform delivers on its core purpose and integrates into existing processes without disruption. From a product leadership perspective, I value solutions that are focused and practical, and Callmydoc fits that description.

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### "Reliable solution for after hours patient communication" — 5.0/5

> **Sachin** | *17 January 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: CallMyDoc provides a structured and reliable way to manage patient messages in one place. The after hours messaging and escalation features are especially valuable, as they help ensure that urgent post procedure questions are addressed promptly. The platform is easy for clinical and administrative teams to use and supports consistent communication across locations.
> 
> **Cons**: Initial workflow setup requires thoughtful planning to align escalation protocols and on-call coverage. Once established, the system runs smoothly and integrates well into daily operations.
> 
> CallMyDoc has proven to be a dependable platform for managing patient communication, particularly outside of regular clinic hours. It ensures that patient concerns are captured, reviewed, and escalated appropriately, which is essential in a medical aesthetics setting.

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### "Reliable and Essential for After Hours Patient Communication" — 5.0/5

> **Lidia** | *21 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about CallMyDoc is that it makes after-hours communication much easier to manage. Messages from patients and families don’t get lost, and the right team members are notified when something needs attention. It gives us confidence that concerns are being seen and addressed promptly, which is very important in hospice care.
> 
> **Cons**: The main challenge was during the initial setup, as it took some time to align workflows and on call coverage. The system has been easy to use and has worked reliably day to day.
> 
> It has made communication more reliable, especially after hours, and has helped our teams stay organized and responsive. The platform supports our clinical workflows well and gives us greater confidence that patient and family concerns are being addressed in a timely manner.

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### "From Missed Calls to Fully Managed Patient Communication" — 5.0/5

> **Carl** | *8 April 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: CallMyDoc took a huge burden off our front desk. We’re no longer overwhelmed with constant phone calls.  We finally have peace of mind after hours—patients are always handled, and nothing gets missed.  Plus, every call is documented and routed directly into the patient chart. No more manual entry.  This means that Patients get immediate responses instead of voicemail. That alone has made a big difference.
> 
> **Cons**: Getting everything configured with our phone system and workflows took some time upfront.  Getting everything configured with our phone system and workflows took some time upfront.
> 
> CallMyDoc has materially improved our operational efficiency. We’ve reduced front desk workload, eliminated voicemail backlogs, and ensured every patient interaction is captured and routed appropriately within our EHR. The platform delivers measurable ROI by replacing manual processes with consistent, automated workflows.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/201547/callmydoc)

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| en | <https://www.capterra.com/p/201547/CallMyDoc/> |
| en-AE | <https://www.capterra.ae/software/201547/callmydoc> |
| en-AU | <https://www.capterra.com.au/software/201547/callmydoc> |
| en-CA | <https://www.capterra.ca/software/201547/callmydoc> |
| en-GB | <https://www.capterra.co.uk/software/201547/callmydoc> |
| en-IE | <https://www.capterra.ie/software/201547/callmydoc> |
| en-IL | <https://www.capterra.co.il/software/201547/callmydoc> |
| en-IN | <https://www.capterra.in/software/201547/callmydoc> |
| en-NZ | <https://www.capterra.co.nz/software/201547/callmydoc> |
| en-SG | <https://www.capterra.com.sg/software/201547/callmydoc> |
| en-ZA | <https://www.capterra.co.za/software/201547/callmydoc> |

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