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InfoDocs
InfoDocs Overview:
What is InfoDocs?
InfoDocs is the complete cloud-based solution that reminds you when filings are due, guides you through share transactions and stores all your company records in one place.
Who Uses InfoDocs?
For business owners and professionals who manage company secretarial requirements.
Where can InfoDocs be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 29 reviews
Reviews sentiment
Positive
90%
Neutral
3%
Negative
7%
Starting Price
ZAR 395.00
Per User, Per Month
Free trial
About the vendor
- InfoDocs
- Founded in 2017
InfoDocs support
- Phone Support
- Chat
Countries available
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South Africa
Languages
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Not provided by vendor
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InfoDocs
ZAR 395.00
month
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Free trial
4.6 (29)
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Overall rating
Based on 29 reviews
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alexia
Director in South Africa
Real Estate, Self Employed
Used the Software for: 1-5 months
"Nice idea but customer service and implementation need significant improvement"
2 October 2024
Software is a good idea but unfortunately it is not backed up by good customer service and attention to detail with service offering aligning to CIPC requirement is not up to par.
Pros:
Nice to have a easy to access summary of CIPC information.
Cons:
Severe lack of customer support. No way of speaking to humans. No accountability for resolving issues and no means of escalating customer service issues despite paying s monthly subscription.
Bugs in the system that mean CIPC transactions fail.
Bugs in the system that cause duplication of emails when making CIPC transactions
Significant limitations for beneficial ownership returns functionality making the service unusable where shareholders are trusts and beneficial ownership types extend behind simple shareholder CIPC documents generated via the platform not automatically saved.
Documents generated e.g. resolutions etc are not prepopulated with entity details.
Reviewer Source
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Christie
Secretarial Administrator in South Africa
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 1-5 months
"InfoDocs is the Xero of Secretarial"
27 February 2020
Excellent value adds in terms of creating accurate and cloud-based secretarial records.
A great solution for the size of our firm that doesn't require such detail accuracy.
A great solution for the size of our firm that doesn't require such detail accuracy.
Pros:
Quick onboarding of all our clients with no manual capturing of information.
There are relevant developments to the pain points that are present in the industry.
Cons:
That there is still limited integration between CIPC & Infodocs.
Reviewer Source
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InfoDocs Response
2 March 2020
Thank you for the awesome review, Christie! We truly aspire to be the Xero of Company Secretarial and are thrilled to be servicing OutsourcedCFO :-)
Andre
Director in South Africa
Legal Services, 11–50 Employees
Used the Software for: 1-5 months
"Simplified and impactful solution."
27 February 2020
They are a forward-thinking development team who have developed something that is relevant in its time and market. They provide an affordable software solution that competes better than most other products out there, simply because they have simplified and kept things basic. There is no limitation on what you pay for. It gives you every tool you need to prove the results you need.
Pros:
Infodocs is a progressive cloud-based software that aims to be ahead of the secretarial software market. It has simplified our processing and storage of compliance certificates whilst allowing its users to view the status of their company affairs from anywhere. The development team is open to suggestions and has never been closed off to features that can benefit its users. It is a solid and most importantly affordable solution when compared to its competitors in the market.
Cons:
At this time there are only 2 features that we are expecting in future updates, which will improve our experience. These are to be able to create subfolders in the existing document storage and secondly to allow the external user management on the account whereby we can control their access and usability more precisely.
Reviewer Source
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InfoDocs Response
2 March 2020
Thank you for the honest and insightful review, Andre! We are certainly working on improving our document storage and user management features, and appreciate your feedback very much!
Eitan
Founder & Director in South Africa
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
"Powerful tool for business owners and professionals"
2 March 2020
InfoDocs is an extremely powerful tool for managing company secretarial requirements. Its simplicity and ease-of-use make it both an effective solution for professionals as well as a viable alternative for business owners who want to manage their own company records.
Pros:
The company and director search is amazing - it gives us instant access to all the registered information on CIPC and allows us to validate client information quickly and efficiently.
Cons:
Access to reliable shareholder information would be great, however, CIPC don't currently record this information.
Reviewer Source
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InfoDocs Response
3 March 2020
Thank you for the stellar review, Eitan! We have been a big fan of Legalese for a long time now and are thrilled to be providing you with the tools to redesign legal services :-)
JACO
Director in South Africa
Accounting, 11–50 Employees
Used the Software for: 1-5 months
"Creative CFO Review"
2 March 2020
We truly enjoy working with the InfoDocs team, and we are looking forward to the road ahead.
Pros:
We loved the integrations with CIPC to reduce the duplications of work administratively. The user interface is great and the support team really went the extra mile in creating a customised checklist questionnaire for our clients in understandable language.
Cons:
Least is some of the resolution templates, as they do not comply with all Companies Act requirements.
Reviewer Source
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InfoDocs Response
3 March 2020
Thank you for the informative review, Jaco! We love working with Creative CFO - especially on the more complex legal requirements. Our templates are constantly being refined and improved to meet the highest standards while remaining simple and easy-to-understand.
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