---
description: Discover the benefits and disadvantages of Grayscale.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Grayscale Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Grayscale](/software/200491/grayscale)

# Grayscale

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> Grayscale is a texting, scheduling and automation platform designed for modern hiring teams.
> 
> Verdict: Rated **4.7/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Grayscale?

Grayscale supports talent acquisition teams at great brands like Wayfair, DoorDash, and Peloton, across industries ranging from tech and e-comm to retail and healthcare.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 32 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Grayscale
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Grayscale Labs for pricing details
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, Mexico, New Zealand, South Africa, United Kingdom, United States

## Features

- 2-Way Messaging
- Applicant Tracking
- Assessment Management
- Automated Responses
- Background Screening
- CRM
- Candidate Management
- Collaboration Tools
- Contact Management
- Interview Management
- Interview Scheduling
- Mass Texting
- Message Personalisation
- Onboarding
- Reporting/Analytics
- Scheduled Messaging
- Self Service Portal
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (14 total)

- ADP Workforce Now
- Greenhouse
- Jobvite
- Lever
- Paycom
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- SmartRecruiters
- Twilio
- UKG Pro
- WhatsApp
- Workable
- Workday HCM
- iCIMS Recruit

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [SMS Marketing Software](https://www.capterra.co.uk/directory/30842/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.capterra.co.uk/directory/30842/sms-marketing/software)
- [Recruitment Software](https://www.capterra.co.uk/directory/30602/recruiting/software)
- [Talent Management Software](https://www.capterra.co.uk/directory/10029/talent-management/software)
- [Applicant Tracking Systems (ATS)](https://www.capterra.co.uk/directory/30060/applicant-tracking/software)

## Alternatives

1. [JobDiva](https://www.capterra.co.uk/software/129831/jobdiva) — 4.5/5 (1184 reviews)
2. [Workday HCM](https://www.capterra.co.uk/software/66908/workday-hcm) — 4.5/5 (1733 reviews)
3. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4614 reviews)
4. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1822 reviews)
5. [CEIPAL ATS](https://www.capterra.co.uk/software/135562/ceipal-ats) — 4.6/5 (1260 reviews)

## Reviews

### "Great time saver" — 5.0/5

> **Fateha** | *15 April 2025* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: able to send emails and reminders for techs who are able to join calls quickly with grayscale.
> 
> **Cons**: not being able to add different times to the techs and send the same email.
> 
> I think grayscale is great and I love using the features in grayscale.

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### "Grayscale Review" — 5.0/5

> **Dionne** | *31 March 2025* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: I like the feature of being able to send bulk text messages.
> 
> **Cons**: If the candidate enters the number in incorrectly, you are still not bale to text the candidate even if you update the phone number.
> 
> The system is user friendly, and I like that it's integrated within our platform.

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### "Positively Gray" — 5.0/5

> **Ashley** | *16 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ability to utilize direct messaging. It also is a way to keep track of applicants in an organized manner.
> 
> **Cons**: Sometimes the software would be slower or glitch.
> 
> I would recommend this to others looking for this type of tool for their company or business.

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### "Highly Recommend Grayscale\!" — 5.0/5

> **Melissa** | *5 September 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Love that I can talk to candidates in real time and my whole team can see it.
> 
> **Cons**: I wish there was a way the app would "ding" or something when the messages come through.
> 
> I use it every day\!

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### "Using Grayscale to track ,search and communicate with suitable prospects" — 5.0/5

> **Biswajit** | *15 July 2024* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: Its easy of use and  how we can reach out to so many candidates in short span
> 
> **Cons**: It is good but there should be an easier way to email collectively
> 
> My experience with Greyscale has been great

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/200491/grayscale)

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| en | <https://www.capterra.com/p/200491/Grayscale/> |
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| en-AU | <https://www.capterra.com.au/software/200491/grayscale> |
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