--- description: Discover the benefits and disadvantages of Zendesk Sell. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.co.uk/software/199865/zendesk-sell Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/199865/zendesk-sell?page=2) > Zendesk Sell is sales CRM software that helps you close more deals. > > Verdict: Rated **4.3/5** by 159 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zendesk Sell? For B2B sales leaders leading 20-250 person sales team. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 159 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zendesk - **Location**: San Francisco, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Polish, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Batch Processing - CRM - Calendar/Reminder System - Campaign Management - Catalog Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management - Customer Database - Customisable Templates - Customizable Fields - Document Storage - Email Management - Email Marketing - For Financial Institutions - For Insurance Industry - Knowledge Management - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Predictive Analytics - Prioritisation - Quotes/Estimates - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Self Service Portal - Shared Contacts - Social Media Integration - Task Management - Third-Party Integrations - Workflow Management ... and 6 more features ## Integrations (31 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) - [CRM for Small Businesses](https://www.capterra.co.uk/directory/31583/small-business-crm/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "More than a typical CRM tool" — 4.0/5 > **Bo** | *4 October 2024* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Delivers the complete view of customers/customer experience in details as in how much you want to see. Uses a data mining terminology, gives you the forecast, and the great feature is you can see changes by adding or removing a number or some group of customers. > > **Cons**: Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential. > > We mostly used the most of the product's real-time reporting and analytics features. Tracked emails, calls, and used them with sales engagement tools. ----- ### "Potemkin village" — 1.0/5 > **Stanko** | *18 September 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Interface is ok, all action buttons are where they should be, the structure of the pipeline is ok. > > **Cons**: Long term usage is impossible due to serious bugs and inability or unwillingness of their team to solve it. Reporting serious bugs to a rudimentary bot is never a good way forward. > > After trial (which went well) its all downhill. We discovered three serious bugs, which their support team reproduced and confirmed, and all we got was "we’re looking at it,". A lot of features we started using in serious work are broken or designed to be useless. ----- ### "Zendesk Sell Has Been So Accurate" — 5.0/5 > **Abhilash** | *9 May 2024* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: Zendesk Sell has been an effective solution that make work simple for us. I like the efficiency and accuracy of Zendesk Sell. > > **Cons**: I do not have issues with Zendesk Sell. Zendesk Sell is great. ----- ### "Very good product" — 5.0/5 > **Razvan** | *16 May 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like that is very easy to use and straight to the point. > > **Cons**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30 October 2018* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Cons**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/199865/zendesk-sell?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/199865/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data