---
description: Discover the benefits and disadvantages of AirVote.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AirVote Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [AirVote](/software/199773/airvote)

# AirVote

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> AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AirVote?

Any brick-and-mortar business. Airports and transportation. Portable restroom operators. Franchises or store chains. Recreation and entertainment. Healthcare. E-commerce business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AirVote
- **Location**: Austin, US
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Self-service setup available. Free plan covers up to 50 responses per month. Paid plans depend on the industry and the company size:
\* Brick-and-mortar businesses: $30/month per business site.
\* Field-based businesses (portable restrooms, rental equipment, vending machines): 15c per asset per month with a $30 minimum.
\* Transportation/Healthcare/Education business or Event venue: $30 per business area per month.

Base subscription covers unlimited customer responses, client's choice of branding, connection to social networks, training/support.

Additional paid services include:
\* enabled QR Service Log.
\* integration with client's CRM or management software.
\* full system setup by the AirVote team.
\* system administration, reporting and data analytics by the AirVote team.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Italian, Russian, Spanish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Alerts/Notifications
- Complaint Monitoring
- Customer Experience Management
- Customisable Questions
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualisation
- Feedback Management
- Multi-Language
- Reporting/Analytics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis

## Integrations (2 total)

- Cro Software
- ServiceCore

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.co.uk/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [NPS Software](https://www.capterra.co.uk/directory/32075/nps/software)

## Alternatives

1. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Survicate](https://www.capterra.co.uk/software/132914/survicate) — 4.6/5 (99 reviews)
3. [Alchemer](https://www.capterra.co.uk/software/72549/alchemer) — 4.5/5 (319 reviews)
4. [CustomerHero](https://www.capterra.co.uk/software/153472/startquestion) — 4.9/5 (175 reviews)
5. [SmartSurvey](https://www.capterra.co.uk/software/57112/smartsurvey) — 4.6/5 (114 reviews)

## Reviews

### "Portable Sanitation Industry" — 4.0/5

> **Tanis** | *19 April 2021* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: By far the best thing about using airvote in our sanitary restrooms is that we get real time feedback from the user. Typically our point of contact for our customers is either a project manager or a billing agent. Neither of which actually use our product on a daily basis. Airvote allows us to be notified of unsanitary conditions in real time which makes a huge difference when it comes to keeping our units in the best possible condition.
> 
> **Cons**: I think it would be so beneficial for airvote to build out a platform that facilitated and automated a randomized drawing from all users that entered contact information regardless of which QR code was scanned. We are currently doing this on the backend, but if we just got an email once a month that told us "John Smith is you drawing winner this month. His contact information is \_\_\_\_\_\_\_\_\_\_\_\_" that would be a great added feature.
> 
> We have had a good experience with responsive customer service and follow through on promises/commitment. When we were in the decision making phase we voiced some concerns about some gaps we anticipated from users and implementation and everyone that we worked with at Airvote was really easy to work with and accommodated out requests.

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### "Unrivalled" — 5.0/5

> **Pete** | *13 December 2021* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: This system allows the direct user in remote locations to share feedback with the operator or provider in real time. Used in public or portable restrooms, this allows the user to share their impressions and alert the provider when remedial action is required.
> 
> **Cons**: There really is nothing to dislike\! Air-Vote is a game changer.
> 
> Unrivalled access to remote users in real time at a very low cost

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### "Airvote" — 5.0/5

> **Roy** | *20 April 2021* | Environmental Services | Recommendation rating: 9.0/10
> 
> **Pros**: We used Airvote at our first event of the year for a new client and it really helped to stay ahead of service requests during the event and feedback that we can bring back to event management.  It was easy to install before the event.
> 
> **Cons**: I think all the features are good for our business.  The first scanning of all units is a alittle time consuming if you do not scan immediately in the field, but that was something we learned to do early on in installation.

-----

### "easy backup answer" — 5.0/5

> **Sebastian** | *29 January 2022* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: You do it yourself. No need supervision of any customer center.
> 
> **Cons**: The software is very simple and easy to use.
> 
> We know perfectly the feeling of the end user toward the product.

-----

### "J-Bar Enterprises" — 5.0/5

> **Mark** | *24 May 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: It allows us to get feedback from a group of consumers who did not previously have a voice, unless they did the research to find us.
> 
> **Cons**: There isn't anything to dislike, so far.
> 
> It has been a great addition to our Company.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/199773/airvote)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199773/AirVote/> |
| en-AE | <https://www.capterra.ae/software/199773/airvote> |
| en-AU | <https://www.capterra.com.au/software/199773/airvote> |
| en-CA | <https://www.capterra.ca/software/199773/airvote> |
| en-GB | <https://www.capterra.co.uk/software/199773/airvote> |
| en-IE | <https://www.capterra.ie/software/199773/airvote> |
| en-IL | <https://www.capterra.co.il/software/199773/airvote> |
| en-IN | <https://www.capterra.in/software/199773/airvote> |
| en-NZ | <https://www.capterra.co.nz/software/199773/airvote> |
| en-SG | <https://www.capterra.com.sg/software/199773/airvote> |
| en-ZA | <https://www.capterra.co.za/software/199773/airvote> |

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