---
description: Discover the benefits and disadvantages of Dynamics 365 Business Central.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Dynamics 365 Business Central Pricing, Cost & Reviews - Capterra UK 2026
---

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# Dynamics 365 Business Central

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> Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
> 
> Verdict: Rated **4.1/5** by 203 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dynamics 365 Business Central?

Retail, finance, supply chain, customer service, sales, marketing, human resources, and project management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 203 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User
- **Pricing Details**: Essentials: $70 per user, per month.&#10;Premium: $100 per user, per month.&#10;Team Members: from $8 per user, per month.&#10;&#10;Contact vendor for information on included features and additional pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- BOM Creation
- Bank Reconciliation
- Billing & Invoicing
- Budget Management
- Budgeting/Forecasting
- CRM
- Cash Flow Management
- Cash Management
- Collaboration Tools
- Consolidation/Roll-Up
- Dashboard
- Demand Forecasting
- Document Management
- Financial Management
- Financial Reporting
- Fixed Asset Management
- General Ledger
- HR Management
- Income & Balance Sheet
- Integrated Business Operations
- Inventory Management
- Inventory Tracking
- Item Management
- Multi-Currency
- Multi-Location
- Order Management
- Performance Metrics
- Production Management
- Profit/Loss Statement
- Project Management
- Purchase Order Management
- Quality Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Sales Forecasting
- Supplier Management
- Supply Chain Management
- Task Management
- Transaction Management
- Warehouse Management
- Workflow Management

## Integrations (100 total)

- 365 Collect
- ADP Workforce Now
- AEB Compliance Screening
- Adobe Campaign
- Avalara
- Backbase
- Bankfeed
- BarTender
- BarTender
- Bizview
- Blue10
- Celigo Integrator.io
- ClickDimensions
- ClickLearn
- Clockify

... and 85 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Distribution Accounting Software](https://www.capterra.co.uk/directory/32522/distribution-accounting/software)

## Related Categories

- [Distribution Accounting Software](https://www.capterra.co.uk/directory/32522/distribution-accounting/software)
- [Business Management Software](https://www.capterra.co.uk/directory/30532/business-management/software)
- [Distribution Software](https://www.capterra.co.uk/directory/30079/distribution/software)
- [Capacity Planning Software](https://www.capterra.co.uk/directory/32470/capacity-planning/software)
- [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews)
3. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
4. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3273 reviews)
5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Functional all-in-one tool and system for business and work" — 5.0/5

> **Athena** | *10 May 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It's an all-in-one that is great for any business and team work, with access to all office tools and to a shared drive. Can also be accessed on mobile devices through 365 pilot which gives added accessibility suitable for hybrid working and remote working.
> 
> **Cons**: Glitches in the app and browser sometimes which cause instability. There are times when I can access it on the browser but error messages keep appearing when I try to access it via mobile devices which is quite annoying. Customer Support also tends to be slow and inefficient when something goes wrong.
> 
> 365 Business pretty much is a top-in-class integrated software for businesses and once you started using it, for obvious reasons and complications with data transfers, it's unlikely that I will switch to another competitor as there are barely any.

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### "Scaled up with a startup" — 4.0/5

> **Liam** | *13 January 2026* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are.
> 
> **Cons**: It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands.
> 
> It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software.

-----

### "Dynamics 365 - A wonderful system" — 5.0/5

> **Ethan** | *28 February 2026* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Dynamics is an excellent system which has a large variety of reporting abilities.&#10;&#10;The dynamics system is very good under stress of large volumes of transactions.
> 
> **Cons**: The only issue with dynamics is that it can be very overwhelming without prior experience and is quite complex.
> 
> My experience with Dynamics has been very positive with it being a great tool for reporting and drilling down through transactions.

-----

### "Reliable System with Occasional Glitches" — 5.0/5

> **Hameeda** | *1 April 2026* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Dynamics 365 Business Central offers strong reporting tools, reliable security, and smooth integration with other Microsoft products. Performance is generally fast, and the interface is intuitive once you get used to it. Customer support is helpful, and the system handles expense tracking and financial processes efficiently.
> 
> **Cons**: Some features feel overly complex for new users, and occasional bugs can slow down workflows. Customisation can be limited without technical expertise, and certain modules require extra configuration to perform at their best.

-----

### "Good finance solution for non-profits" — 5.0/5

> **Mark** | *25 September 2024* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Business Central provides all our needs as a small / medium sized non-profit, managing complex approval processes for purchase orders and invoices, and giving budget holders access to real time information.
> 
> **Cons**: The setup of the approval processes can be complex (we worked with a partner to deliver the solution) and the licencing structure takes some work to ensure you're not overpaying - although the non-profit discounts are good.
> 
> We are happy with our experience of using Business Central, budget holders have more information, and we have automated many parts of the process.

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