---
description: Discover the benefits and disadvantages of Factor AE.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Factor AE Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Project Tracking Software](/directory/31375/project-tracking/software) > [Factor AE](/software/199097/factor-ae)

# Factor AE

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> Easy project management software for architecture \&amp; engineering firms. Plan, track time, invoice, \&amp; monitor project performance.
> 
> Verdict: Rated **4.7/5** by 80 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Factor AE?

Small to Mid-Size Architecture and Engineering Firms.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 80 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Factor

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $30/user/month
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Collaboration Tools
- Cost-to-Completion Tracking
- Data Visualisation
- Financial Management
- Gantt/Timeline View
- Goal Setting/Tracking
- Kanban Board
- Milestone Tracking
- Performance Metrics
- Project Planning/Scheduling
- Reporting/Project Tracking
- Resource Management
- Status Tracking
- Strategic Planning
- Task Management
- Time & Expense Tracking
- Workflow Management

## Integrations (1 total)

- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Project Tracking Software](https://www.capterra.co.uk/directory/31375/project-tracking/software)

## Related Categories

- [Project Tracking Software](https://www.capterra.co.uk/directory/31375/project-tracking/software)
- [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software)
- [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software)

## Alternatives

1. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13773 reviews)
2. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15504 reviews)
3. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23640 reviews)
4. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3044 reviews)
5. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4639 reviews)

## Reviews

### "Factor ideal for AEC firms desiring custom project management with strong financial insights" — 4.0/5

> **Logan** | *13 March 2026* | Architecture & Planning | Recommendation rating: 7.0/10
> 
> **Pros**: Our favorite feature of Factor is the level of customization. Being able to create unique phases and subphases with different billing methods is highly useful to use where each project can look a little different than the typical SD, DD, CD.&#10;&#10;We also like that each project can have different billing rates and roles for team members.&#10;&#10;I enjoy the dashboard that is linked with QuickBooks and you get a fast read on profitability and other metrics. &#10;&#10;The QuickBooks integration works reliably.&#10;&#10;Invoicing is simple and gives you an easy read on &#10;&#10;You can easily see your project performance from multiple different perspectives.&#10;&#10;Time sheets are easy to input with the recent update.&#10;&#10;Budgets are easy to create from multiple different angles (top down/ bottom up)&#10;&#10;Factor has had great support, very responsive to questions and helps with custom needs.
> 
> **Cons**: Our least favorite features about Factor start with the on-boarding cost. In today's world of Software as an (perpetual, never ending cost) Service, the upfront cost to on-board seemed unnecessary, at least in our case, where we did not need extensive conversion of a past system. We self-trained and set-up easily ahead of most things we were shown in the on-boarding sessions. The on-boarding cost at the time should have service-level options based on firm needs. &#10;&#10;The next con is the task \&amp; schedule system. It's very basic and not useful to us as a task management system. In today's world of many other great task specific software - I'd encourage Factor to create an integration with a purpose built task management / scheduling software. That would be incredibly useful\!&#10;The tasks are more useful for budgeting hours major chunks of project work.&#10;&#10;I would say the same for the CRM. I'd prefer an integration option over the built-in CRM.&#10;&#10;The invoice template editor is overly complex. I do enjoy customization ability, but good luck doing it yourself. I will say Factor is helpful with the doing the customization for you, but this still could still be more DIY friendly.&#10;&#10;The retainer tracking system is one-dimensional - requires work-arounds, manual input, and not very dynamic. This could be improved.&#10;&#10;The user-interface could use improvements for ease of navigation \&amp; an aesthetic facelift to make it easier on the eyes. Particularly the invoice / billing history page. This feels a bit like a spreadsheet - not modern software with intuitive graphics.
> 
> Factor has given us an efficient way to view, track, and manage project financials in a customized way - with great support.

-----

### "Finally, a System That Focuses on What Matters" — 5.0/5

> **Heather** | *13 March 2026* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: Factor AE is nimble and efficient, providing the essential features professional services firms need without unnecessary complexity. While other platforms offer long lists of additional capabilities, I value a system that focuses on the fundamentals and does them well.&#10;&#10;We all have a lot on our plates, and Factor AE recognizes that. It delivers a streamlined tool that supports our firm’s success by enabling accurate, effective workflows for project planning and execution, along with straightforward timekeeping and invoicing.
> 
> **Cons**: There are two areas where Factor AE could be improved. First, an estimating or proposal tool would be extremely helpful. Being able to build fees directly in Factor—rather than relying on Excel spreadsheets—would streamline our workflow. Ideally, when an opportunity converts into a project, that information could roll directly into the project record, helping to establish or at least inform the project’s initial resource allocations.&#10;&#10;Second, it would be valuable if resource allocations were incorporated into the revenue forecasting tool in some way. Our project management practices rely heavily on resource allocations, so having that data feed into forecasting would create stronger alignment between planning and financial projections.
> 
> My overall experience with Factor AE has been both positive and rewarding. The systems and tools we used before adopting Factor were antiquated, redundant, time-consuming, and left far too much room for error.&#10;&#10;From the Sales team to Training to Customer Support, everyone at Factor feels like an extension of our own team—genuinely invested in our success. That mindset shows in the product as well. Whether it’s the people behind it or the platform itself, Factor consistently focuses on the fundamentals and demonstrates a real commitment to simplifying complexity.

-----

### "Project Management for Dummies" — 3.0/5

> **KIMBERLY** | *6 August 2026* | Architecture & Planning | Recommendation rating: 7.0/10
> 
> **Pros**: The ability to link with Quickbooks Online so that we were able to maintain our Financial Reports and Payroll services.  Ease of tracking project budgets and task management.  Support team quick response to answer questions and fix problems.
> 
> **Cons**: Minimal reports to choose from. No formatting options for the supplied reports. Time lag in syncing with QBO for new projects added.
> 
> Adequate software for the Project budgeting and billing that we are utilizing it for.  Support staff willing to assist as needed

-----

### "FACTOR AE for the WIN\!" — 5.0/5

> **Nate** | *13 March 2026* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: We are a small consulting company but it important for us track time and expenses for each project.  Quickbooks does not cut it.  Adding Factor has cut the required time for AR billing drastically. It is nice to have AEC project budgeting, expenses, timesheet, and invoicing in one location.  The progress billing capabilities is a must and Factor does that well.  Quickbooks falls short in that category.  The connection between Factor and QB can be puzzling, but I have never had any issues with the two programs syncing.  An all-in-one accounting system is a lot more spendy, so the Factor/QB integration is a good value for the money.
> 
> **Cons**: I often do bookkeeping on the weekends.  There have been times I need customer support during those times, but support isn't available on the weekends.&#10;It would be nice to hit the PROJECTS button and go straight to our projects without needing to click PROJECTS to open a sub-menu, then go down three options to select Project List.  Maybe clicking the PROJECTS button to bring you straight to your projects and have a drop-down menu to the right of the PROJECTS button to allow you access to the other PROJECTS button options.&#10;There might already be a better workflow for this, but when I am preparing invoices, there are times I need to leave the invoice to make a change to contacts, settings, or add an expense.  It would be great if we could gain access to those other pages with needing to save the invoice as a Draft, go make the change, and come back to the invoice.  &#10;When entering hours into the timesheet, I often press Tab thinking it will move the cursor to the Description instead of going to the next day.  It would be great to not have to remove a hand from the keyboard to enter a Description. &#10;When adding a project to a timesheet that already has a number of projects listed, the newly added project gets put in order of the Project Number and is often times in the middle of the list.  We need to scan the list of projects to look for the added project.  It would be nice to put the added project to the bottom of the list instead of ordering them by project number.  &#10;When it comes to training videos, it would be great to have time stamps to specific topics within the videos, so you don't need to search through a 15-minute video when you want to reference one specific item in the video.
> 
> Overall experience with Factor has been very positive. I have recommended a few other small companies to look into Factor and plan to continue using the program.  I only imagine Factor getting more user friendly and become more robust in the future.

-----

### "Factor AE is the just right solution\!" — 5.0/5

> **Craig** | *12 March 2026* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: Factor AE has been our project management and invoicing software of choice for a number of years now.  We have found the interface easy to learn (a major drawback of some others) which has led to 100% use across our office.  We have appreciated the ongoing improvement efforts Factor AE has done including releasing new features on a fairly regular basis.
> 
> **Cons**: I would welcome a more robust Customer Relationship Management (CRM) module.  While basic functionality is present, more features to sort and query information would be helpful.
> 
> Overall, you can't beat the value Factor AE offers.  As a small office, it provides the tools our staff can easily learn which is key to implementing any solution.  Customer support is super responsive through an integrated chat within the interface.  Having tried more simplistic and crazy complicated alternatives, Factor AE hits the spot for us.

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