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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is a smart, cloud fundraising solution built to help nonprofits achieve sustainable growth. It's a total solution that includes all the tools needed to be successful on one platform and one simple subscription price. This includes data enrichment services, event management, and social and email marketing tools, online donations, flexible reporting and actionable analytics. Raiser's Edge NXT pulls together your processes and people to move your entire mission forward.

Who Uses Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Where can Blackbaud Raiser's Edge NXT be deployed?

Cloud-based
On-premise

About the vendor

  • Blackbaud
  • Located in Charleston, US
  • Founded in 1981

Blackbaud Raiser's Edge NXT support

  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

Blackbaud Raiser's Edge NXT pricing

Starting Price:

Not provided by vendor
  • No free trial
  • No free version

Blackbaud Raiser's Edge NXT does not have a free version and does not offer a free trial.

About the vendor

  • Blackbaud
  • Located in Charleston, US
  • Founded in 1981

Blackbaud Raiser's Edge NXT support

  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

Blackbaud Raiser's Edge NXT videos and images

Blackbaud Raiser's Edge NXT Software - Dashboards and Visual Reports
Blackbaud Raiser's Edge NXT Software - Constituent Records - Wealth Ratings
Blackbaud Raiser's Edge NXT Software - Work Center
Blackbaud Raiser's Edge NXT Software - Benchmarking Reports
Blackbaud Raiser's Edge NXT Software - YoY Acquisition - Mobile View
View 6 more
Blackbaud Raiser's Edge NXT video
Blackbaud Raiser's Edge NXT Software - Dashboards and Visual Reports
Blackbaud Raiser's Edge NXT Software - Constituent Records - Wealth Ratings
Blackbaud Raiser's Edge NXT Software - Work Center
Blackbaud Raiser's Edge NXT Software - Benchmarking Reports
Blackbaud Raiser's Edge NXT Software - YoY Acquisition - Mobile View

Features of Blackbaud Raiser's Edge NXT

  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • CRM
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customisable Reports
  • Customisable Templates
  • Donor Management
  • Email Marketing
  • Event Management
  • Forms Management
  • Fundraising Management
  • Gantt/Timeline View
  • Grant Management
  • Interaction Tracking
  • Lead Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Pipeline Management
  • Social Media Integration
  • Task Management
  • Third-Party Integrations
  • Volunteer Management

Alternatives to Blackbaud Raiser's Edge NXT

DonorPerfect empowers your team to work together, raise more money, and cultivate relationships that will make your mission a reality.
Bloomerang’s donor management software helps fundraisers save more time, raise more funds, and do more good.
With Kindful, you can amplify your fundraising, simplify your donor management, and maximize your impact.
Salsa unifies constituent relationship management & online supporter engagement on one powerful, easy-to-use platform for nonprofits.
Bonterra's Giving Days is the #1 digital fundraising solution for Giving Days and year-round giving.
Fully integrated school information system that connects administrators, teachers, students.
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. Learn more about Salesforce Sales Cloud
All-in-one, web-based donor management and fundraising solution purpose-built to help nonprofits raise more money in less time.
Funraise provides digital fundraising tech to build your nonprofit's movement & make enterprise-size impact. Get started for Free!

Reviews of Blackbaud Raiser's Edge NXT

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.1
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeffery
Jeffery
Senior Program Officer in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful CRM that will meet your needs!

5.0 5 years ago

Pros:

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Cons:

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
Manager of Stakeholder Relations in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Blackbaud

4.0 4 years ago

Comments: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Pros:

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Cons:

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Kim
Marketing and Recruitment Director in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Useful but outdated

4.0 last month New

Pros:

Useful for tracking donors for fundraising purposes and managing gifts. Can integrate with enrollment system to track alumni and parents of alumni.

Cons:

Clunky and not intuitive to use. Design is outdated.

Leland
Director of Grants Development in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

No customer support - aggressive re-subscription

2.0 5 months ago

Comments: RE has a lot of capabilities that are not user-friendly with little-to-no support from them, and very aggressive sales endeavors. Essentially, we did not have good experience with them at all and glad we switched to a service that is user-friendly and very responsive. We were very surprised by their strong-arm tactics to re-subscribe, although they were unsuccessful, thanks to the Better Business Bureau, at which time RE could not produce any contract to which they had claimed we were bound.

Pros:

A lot of functionality for large nonprofits, yet with little to no customer support.

Cons:

Very aggressive sales endeavors and dare I say devious re-subscription processes. They tried to re-subscribe us at a very high price quoting a timeline when we could decide to not re-subscribe. We tried to unsubscribe, but they said we were bound by a contract. We had been using RE for more than a decade, with no consideration. They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period. Ultimately, we reported them to the Better Business Bureau and they could not produce a signed contract from our agency, or even a template from them. We had a back-and-forth with RE via the BBB, at which time they stopped contacting us realizing they had no basis for their demands.

Eric
Director of Advancement in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

RE NXT is the Best for Educational Nonprofits!

4.0 last year

Pros:

I use both database view and NXT. I like the powerful queries and reports.

Cons:

Sometimes a query can be difficult to run based on what has been entered in the database.

Alternatives Considered: Veracross

Reasons for Choosing Blackbaud Raiser's Edge NXT: More powerful with more options.

Reasons for Switching to Blackbaud Raiser's Edge NXT: Veracross could not do everything I needed, especially with capital campaigns.