What is Blackbaud Raiser's Edge NXT?

Raisers Edge NXT is a smart, cloud fundraising solution built to help nonprofits achieve sustainable growth. It's a total solution that includes all the tools needed to be successful on one platform and one simple subscription price. This includes data enrichment services, event management, and social and email marketing tools, online donations, flexible reporting and actionable analytics. Raisers Edge NXT pulls together your processes and people to move your entire mission forward.

Who Uses Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Where can Blackbaud Raiser's Edge NXT be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Blackbaud
  • Located in Charleston, US
  • Founded in 1981
  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

Blackbaud Raiser's Edge NXT pricing

Starting Price:

Not provided by vendor
  • No free version

Blackbaud Raiser's Edge NXT does not have a free version. Blackbaud Raiser's Edge NXT paid version starts at N/A.

About the vendor

  • Blackbaud
  • Located in Charleston, US
  • Founded in 1981
  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

Blackbaud Raiser's Edge NXT videos and images

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Features of Blackbaud Raiser's Edge NXT

  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • CRM
  • Campaign Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Donation Tracking
  • Donor Management
  • Email Management
  • Email Marketing
  • Event Management
  • For Nonprofits
  • Fundraising Management
  • Gantt/Timeline View
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Project Planning/Scheduling
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Workflow Management

Alternatives to Blackbaud Raiser's Edge NXT

CharityEngine's all-in-one CRM software helps nonprofits effectively communicate with donors and effortlessly manage payments.
EveryAction - a unified nonprofit CRM solution built to increase efficiency, optimize multichannel fundraising, & advance your mission.
DonorPerfect empowers your team to work together, raise more money, and cultivate relationships that keep your mission moving forward.
Integrated, "new normal" solutions to manage your service delivery - video conferencing, messaging, SMS, mobile functionality and more.
iMIS is purpose-built for the way you work and designed for the unique needs of association and membership management.
ProClass is class registration, donor management, membership, and certifications all in one. Powerful software made simple to serve you
Comprehensive Donor Management Solution that will take organizations to the enterprise level and beyond.
It is a donation management solution that helps organizations manage donors, finances, reporting, payments, and more.

Reviews of Blackbaud Raiser's Edge NXT

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.2
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeffery
Jeffery
Senior Program Officer in US
Verified LinkedIn User
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful CRM that will meet your needs!

5.0 3 years ago

Pros:

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Cons:

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
Manager of Stakeholder Relations in US
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Blackbaud

4.0 2 years ago

Comments: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Pros:

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Cons:

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Whit
Senior Director of Marketing and Communications in US
Higher Education, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

It's kind of the gold standard for Donation Tracking for Nonprofits...should it be though?

5.0 last month New

Comments: We use RE to manage donors and alumni for the college. We call upon the data to understand giving history and keep records of asks and changes in their business or personal lives that may affect our relationship with them or their giving capacity.

Pros:

The history of the donors is what is most useful. Raiser's Edge has been around for so long and we have such a long history with it that the historical data is priceless.

Cons:

Because we have such a long history and so much historical data with RE, we can not really shop around for new products without the risk of losing data or enduring a massive implementation process.

Cheena
Database Manager in US
Fine Art
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Raiser's Edge Lifer Rant

3.5 6 years ago

Pros:

My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Cons:

The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

Verified Reviewer
Development Coordinator in US
Verified LinkedIn User
Education Management, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Blackbaud Raiser's Edge NXT

5.0 4 months ago

Comments: Overall my experience has been well and the system seems to be very user-friendly.

Pros:

What I like most about the software is the ease of use.

Cons:

What I like least about the software is that it can be slow to update when I enter changes or gifts.