Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

by Blackbaud

Who Uses Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

What Is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution thats smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes increasing operational efficiency and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission.

Blackbaud Raiser's Edge NXT Details

Blackbaud

https://www.blackbaud.com/products/blackbaud-grantmaking

Founded 1981

Blackbaud Raiser's Edge NXT Pricing Overview

Blackbaud Raiser's Edge NXT does not have a free version and does not offer a free trial.

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Pricing Details

Scaled on the # of records in the system and functionality (modules) needed

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Blackbaud Raiser's Edge NXT Features

Fundraising Software
Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Discovery
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Recurring Giving
Volunteer Management

Blackbaud Raiser's Edge NXT Reviews

Showing 5 of 312 reviews

Overall
4.2/5
Ease of Use
4/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
3.9/5
Tracey S.
Advancement Communications Specialist
Primary/Secondary Education, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/04/2018

"A Game Changer for Prospect Managers"

Comments: I think the RE NXT interface is incredibly intuitive. It helps new team members get on the ground faster with learning how to search records and find the information that they need. That said, a strong background in the database view is helpful to any member of your team, whether they are on the road or not. I would strongly suggest having teams trained formally on both systems.

Pros: What I love about RE NXT is that it helps to visualize graphs, such as donor patterns and key financial data, automatically. You no longer have to have endless queries and exports and dashboards to access the data you want the most. This helps facilitate staff meeting discussions, and also keeps all team members informed on the fly. Secondly, the prospect profiles for managers. Gone are the days of exporting travel profiles in plain text. Now a PM can login from the road to see all the details they need in a useful manner -- and what's even better? They can change how the data is displayed so that it is personalized to them. It is clean, well constructed, and yet also flexible enough to be able to dig deeper with a couple of clicks. And if they need to find a new person to visit in their area, the map tools are perfect. Highly recommended for offices with lots of traveling teammates.

Cons: As with both versions of RE, you only get out what you put into it. You need to make sure you have the right policies and procedures in place, for example, to make sure that certain fields in actions are required. You'll also need to work with your team to make sure they understand the updated language from the database view to the NXT view. For example, proposals and opportunities are the same thing. This is a bit of a challenge in offices where the NXT vs. database team may not interact that much and will be speaking slightly different languages about this software. It is not a deal-breaker, just a trainable moment.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 25/04/2018
Jaimie M.
Director of Advancement Services
Higher Education, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/10/2019

"Very user friendly"

Comments: Having NXT is invaluable to having donor information at our fingertips, and for having an efficient process for recording contact and actions with donors for historical purposes.

Pros: I work a lot on the database side of Raiser's Edge, but NXT is super user friendly for those on your team that need information at their finger tips but aren't "database administrators".

Cons: There are a few functionalities that cannot be done in NXT and must be done in the database, and a few that do not report clearly (i.e. soft credits).

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 03/10/2019
Sharon S.
Associate for Donor Relations
Higher Education, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/05/2020

"Great Resource for Non-Profits"

Comments: Again, it's made it much easier for or satellite folks and fundraisers to coordinate with us. I look forward to using it 100% of the time when it's finally ready. I am looking forward to the mobility of being completely online.

Pros: It has made coordinating with our satellite staff and fundraisers much easier. I like that it's interface is easy enough for everyone from novice to pro.

Cons: I really would like for the gift entry in NXT to be more robust. I see how having everything in one place would be beneficial, but, there's some things that we do in the database view that we simply cannot do in NXT yet.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 04/05/2020
Cheena D.
Database Manager
Fine Art
Used the Software for: 2+ years
  • Overall Rating
    3.5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3.5/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/05/2016

"Raiser's Edge Lifer Rant"

Pros: My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Cons: The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 05/05/2016
Deborah M.
Donor Engagement Coordinator
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/02/2020

"NXT Web View is loved by our directors/executives"

Comments: Very good.

Pros: They most love the portfolio management features, the donor lifecycle framework for tracking acquisition, retention and recapture, and the non-techy look, feel, and nomenclature. I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.

Cons: We used the hosted enterprise version of Raiser's Edge for many years before moving into NXT, so we are very aware of things that still can only be done at all or as well in database view. However, we appreciate that Blackbaud is working on bringing more and more database view functionality into web view.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/02/2020