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What is iTacit?

iTacit is the all-in-one frontline employee training solution with built-in certification tracking.

The iTacit learning management system answers the challenge of making effective training accessible for the entire workforce, whether they're on the frontline, in the office or outside your business.

With a course builder, micro-learning features, compliance tracking, analytics and targeting, iTacit makes content authoring easy for administrators and eLearning even easier for employees. And with personalized learning paths and self-enrolment, employees get the training they want, right on their mobile device.

Who Uses iTacit?

iTacit is primarily used by large frontline workforces in high compliance industries like healthcare, government, manufacturing, logistics, transportation, oil and gas, automotive, aviation and more.

iTacit Software - iTacit all in one employee communication tool to improve two-way communications.
iTacit Software - Complete LMS with built-in library, knowledge programs and course authoring for all of your employee training needs.
iTacit Software - Robust engagement, form and compliance analytics for employee-side visibility.
iTacit Software - Manager tools including task and activity management to empower your frontline leaders.
iTacit Software - Automation, workflows and digital forms to help digitize and streamline processes.

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Reviews of iTacit

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
5.0
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
43%
Louis Philippe
Louis Philippe
Partner, Acquisition and talents development in Canada
Verified LinkedIn User
Insurance, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, with Great customer service

5.0 last year

Pros:

The product is very easy to use, and the staff will is always ready to help out if you have a question.

Cons:

There is a bit of a learning curve, but nothing the team cant help you understand and guide you in.

Louise
HR Specialist in Canada
Insurance, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great software!

5.0 3 years ago

Comments: My overall experience with iTacit has been great, I find that their IT support team is excellent. Anytime I have issues or I'm not sure how to proceed, they're very helpful - will send me videos (how to's), screen shots or even set up a meeting so we can chat.

Pros:

We launched ITacit during the beginning of the pandemic, I think this was a perfect time to launch this new employee intranet as we needed to be more connected than ever. The notice board is a great way to share important information / tips for our employees. It even saves us from sending mass emails.

Cons:

The administrative side is a bit more complicated or sometimes does not have all the options that I'm looking for (ex. delete a survey after launching it, the way that the survey results look like), the look of it isn't as user friendly as the iTacit (2.0).

Andrew
Business Solutions Support Specialist in Canada
Government Administration, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Software

4.0 last year

Comments: Good Piece of software aside from Error when opening forms

Pros:

Organization and Support. Role Management

Cons:

Forms Error when trying to open forms for users

Amy-Lise
Human Resources Manager in Canada
Financial Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Software!

4.0 3 years ago

Comments: Better communication, more modern look! The person that did our training was great as well as the tech support person! Very fast and efficient.

Pros:

Pretty good software overall, the Notice Board is visually pleasing with the option to comment and like posts, similar to facebook.

Cons:

Surveys are complicated to set up but gets better with use. Could have some improvement on this regard.

Josée
eHealth Identity and Access Management Consultant in Canada
E-Learning, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

iTACIT - eHealthNB Centre - EHR

5.0 last year

Comments: I've realized it's a massive benefit to have hardworking technicians on the iTACIT side that are always there to help us with any issue or question we have. They are quick to answer and go above and beyond helping us.

Pros:

I love that we get to have training and forms on one platform. It's a lot easier for us to see where someone is in our process thanks to iTACIT. For example, before we would need to check 3 different applications to find information for a user, now we just need to find their iTACIT profile. With iTACIT, there's also no more confusing user handwriting, and the mandatory fields help display the information we require from users to do our job - this was a bite sore point with our old paper process. This software has made it so much easier to deal with the increasing demand for EHR access. Turn-around time for requests is a lot shorter than it was before (before a request could potentially take 15-45 minutes to process [depending on account status] and now its more like 10-20 minutes), allowing us to do more things with our days.

Cons:

One con I've found with the platform is when it comes to letters with accents. In other systems if you were to write a name with an accent without the accents in the search bar, it would return the users with the accents in the search results. With iTACIT, you must be specific as it will not display the person without the proper accents. This has caused a few of my team members to be unable to locate a user because they did not realize there was an accent in their name.