---
description: Discover the benefits and disadvantages of Spruce.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spruce Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Spruce](/software/198267/spruce)

# Spruce

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> Spruce is a simple and powerful way for patients, healthcare providers, and other partners in health to connect and communicate.
> 
> Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Spruce?

Spruce serves the healthcare community by enabling healthcare professionals of all specialties to seamlessly communicate with their teammates and with patients in a unified HIPAA-compliant platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 34 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spruce Health
- **Location**: san francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Spruce offers a 14-day free trial after which the platform is available across 3 pricing plans - Solo, Communicator and Solution. 

Solo Plan: $24/month for 1 user
Communicator Plan: $49/month/user
For Solution Plan: Contact Spruce
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Call Routing
- Care Plan Management
- Electronic Payments
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Initial Assessments
- Medical Billing
- Mobile Access
- Multi-Provider Practice
- Multi-User Collaboration
- Patient Education
- Patient Portal
- Remote Treatment Planning
- Reporting & Statistics
- Self Service Portal
- Treatment Planning
- Video Conferencing

## Integrations (2 total)

- Elation
- Hint Clinical

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software)
- [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software)
- [Patient Engagement Software](https://www.capterra.co.uk/directory/31085/patient-engagement/software)

## Alternatives

1. [Carepatron](https://www.capterra.co.uk/software/195467/care-patron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (528 reviews)
3. [TheraNest](https://www.capterra.co.uk/software/130400/theranest-mental-health) — 4.4/5 (1032 reviews)
4. [Alleva](https://www.capterra.co.uk/software/180899/alleva) — 4.5/5 (282 reviews)
5. [SimplePractice](https://www.capterra.co.uk/software/130710/simplepractice) — 4.6/5 (2826 reviews)

## Reviews

### "10 out of 10" — 5.0/5

> **Jessica** | *31 May 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The service is exceptional. We are able to view anything that's been scheduled and we also get notifications.
> 
> **Cons**: There is nothing I have come across as of yet.  The process is seamless and easy to use and understand.
> 
> From the system to the services provided to our tenants, it's all been fantastic\!  We have no complaints from our office or residents who schedule services.

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### "Easy to Navigate" — 5.0/5

> **Alicia** | *26 March 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of communication with clients. Ability to send large documents
> 
> **Cons**: Fairly basic platform. Which can be nice for simplicity, but mote functionality would be nice. Like Having virtual platform options

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### "Spruce Review" — 5.0/5

> **Kari** | *27 March 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It was easy to navigate and use for counseling.
> 
> **Cons**: There wasn't really anything I didn't like about it.
> 
> Spruce is effective and easy to use for counseling services.

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### "Great for private practice" — 5.0/5

> **Tara** | *3 April 2026* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: We use spruce for our private practice and love the ease of which I can communicate with clients in multiple ways. Spruce offers calling, text, fax and I like doing it all from the app. It makes working virtually very easy while still remaining in contact with our clients. We can do everything I need to do and the price is fair as we only need two log ins.
> 
> **Cons**: I archive all of our conversations and wish I could filter through those easier to find past conversations

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### "Spruce- The all in one online suboxone treatment." — 5.0/5

> **Mitchell** | *3 March 2025* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of access to all the information I needed. How easy it was to direct message with my doctor and get any support that I needed. I also remember it being extremely quick. I was able to get same day medicine. It's also very nice because you can message your doctor at any given time, even outside of your scheduled appointment times. If you can't get in touch with them, there is a support team who will message you back and help all they can. I was very impressed with this app.
> 
> **Cons**: There is nothing I found that I did not like about the app.
> 
> Spruce made it very easy for me to sign up, schedule, and follow through with my health plan. It was extremely convenient to download and get started within minutes. I recall being able to schedule an appointment for the same day that I signed up and downloaded the app. I believe I had my medicine within 5 or 6 hours or initially trying to schedule an appointment, which to me was just incredible and extremely convenient. This app was very impressive.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/198267/spruce)

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| Locale | URL |
| en | <https://www.capterra.com/p/198267/Spruce/> |
| en-AE | <https://www.capterra.ae/software/198267/spruce> |
| en-AU | <https://www.capterra.com.au/software/198267/spruce> |
| en-CA | <https://www.capterra.ca/software/198267/spruce> |
| en-GB | <https://www.capterra.co.uk/software/198267/spruce> |
| en-IE | <https://www.capterra.ie/software/198267/spruce> |
| en-IL | <https://www.capterra.co.il/software/198267/spruce> |
| en-IN | <https://www.capterra.in/software/198267/spruce> |
| en-NZ | <https://www.capterra.co.nz/software/198267/spruce> |
| en-SG | <https://www.capterra.com.sg/software/198267/spruce> |
| en-ZA | <https://www.capterra.co.za/software/198267/spruce> |
| fr | <https://www.capterra.fr/software/198267/spruce> |
| fr-BE | <https://fr.capterra.be/software/198267/spruce> |
| fr-CA | <https://fr.capterra.ca/software/198267/spruce> |
| fr-LU | <https://www.capterra.lu/software/198267/spruce> |

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