Who Uses EC Pro?

The perfect all round comprehensive solution for Riding Schools, Livery Yards & Equestrian Centres

What Is EC Pro?

A system which includes a website and mobile app that will manage your bookings, staff, horses and customers.

EC Pro Details

EC Pro

https://www.ecpro.co.uk

Spotlight_media_placeholder

EC Pro pricing overview

EC Pro has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

EC Pro deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

EC Pro Features

  • Billing & Invoicing
  • Breeding Management
  • Client Database
  • Expense Tracking
  • Feed Management
  • Horse Database
  • Horse Records
  • Income Statements
  • Medical Records

View full list of Horse Software

EC Pro Alternatives

More EC Pro alternatives

EC Pro Reviews for UK Users

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.5
Customer Service 5
Features 4.7
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Louise F.
Marketing & Events Manager
Sports, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2020

"The Future of Equestrian Centre Management"

Comments: The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government guidelines. The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be! [SENSITIVE CONTENT HIDDEN] and the team are ALWAYS a phone call away and are proactive in providing support and guidance to help the system fit smoothly into your business. Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one! We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so. We have known for a while that riding schools especially are a bit 'behind the times' compared to other leisure businesses and we didn't want that for our centre. It may be a bit daunting but we embraced the opportunity to bring our centre into the 21st century with the help of EC Pro and it has been a positive and rewarding move for us all.

Pros: The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before. The biggest benefit of this is that all our team can access this information if necessary, no need for missed notes or reminders in the paper diary we can simply communicate via the system easily and quickly. Also, the staff management side of the system will be revolutionary to out centre. Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Cons: At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Vendor Response

by EC Pro on 27/05/2020

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

  • Reviewer Source 
  • Reviewed on 20/05/2020
Caroline C.
Riding School Proprietor
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/01/2020

"our first venture into on line booking"

Comments: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Pros: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Cons: It's different to our previous booking system!!

Vendor Response

by EC Pro on 16/01/2020

Thank you so much for your review, we really are pleased you chose EC Pro and look forward to working with you for many years to come

  • Reviewer Source 
  • Reviewed on 14/01/2020
Trudy N.
Partner
Sports, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2020

"From a non computer person"

Comments: They supply great back up for this product, and they have helped me so much in learning to do the different things on the system.

Pros: The booking system is very good, as are other features when I get used to using them

Cons: I am still learning all the features so can’t say I have found anything I least like yet.

Vendor Response

by EC Pro on 12/11/2020

Thank you so much for the review!

  • Reviewer Source 
  • Reviewed on 11/11/2020
Heather C.
Proprietor
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/09/2020

"booking system"

Comments: Customers love being able to book themselves in

Pros: booking availability for customers
Late cancellation fees automatically charged
Access to it at all timex

Cons: difficult to book in if people don't want to put card details in
More inflexible than old style booking
Had to drag myself into technology!!!

  • Reviewer Source 
  • Reviewed on 24/09/2020
Alison B.
Proprietor
Professional Training & Coaching, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/09/2020

"Friars Hill"

Comments: Good experience overall, the backup received from ecpro was brilliant.

Pros: We like it because everything is there in front of you. It puts the responsibility onto the client and regarding cancellations, there is documentary evidence that they didn't cancel in time for a refund. There are no cash transactions, which is great, added security.

Cons: The setting up, although fairly straight forward, was a little time consuming, but no more than one would expect. One or two glitches were highlighted which ecpro ironed out fairly quickly.

Vendor Response

by EC Pro on 07/10/2020

Thank you so much for the review. We are so glad you like EC Pro and how it helps you to manage your business!

  • Reviewer Source 
  • Reviewed on 24/09/2020