---
description: Discover the benefits and disadvantages of calldesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: calldesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [calldesk](/software/197182/calldesk)

# calldesk

Canonical: https://www.capterra.co.uk/software/197182/calldesk

> Calldesk provides voice AI for automating customer calls so human agents can focus on high-value interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses calldesk?

calldesk collaborates with large companies that receive more than 300,000 calls per year, in many B2C industries: insurance, banking, utilities, transportation...

## About the vendor

- **Company**: Calldesk
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$50,000.00
- **Pricing model**: Per User
- **Pricing Details**: calldesk is a SaaS solution where you pay as you go, starting at 0,17$/min.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: France

## Features

- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Chatbot
- Dashboard
- IVR
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Category

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (872 reviews)
3. [Convoso](https://www.capterra.co.uk/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1783 reviews)
5. [DialedIn CCaaS](https://www.capterra.co.uk/software/29589/callcenternow) — 4.8/5 (324 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/197182/calldesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197182/Calldesk/> |
| en-AE | <https://www.capterra.ae/software/197182/calldesk> |
| en-AU | <https://www.capterra.com.au/software/197182/calldesk> |
| en-CA | <https://www.capterra.ca/software/197182/calldesk> |
| en-GB | <https://www.capterra.co.uk/software/197182/calldesk> |
| en-IE | <https://www.capterra.ie/software/197182/calldesk> |
| en-IL | <https://www.capterra.co.il/software/197182/calldesk> |
| en-IN | <https://www.capterra.in/software/197182/calldesk> |
| en-NZ | <https://www.capterra.co.nz/software/197182/calldesk> |
| en-SG | <https://www.capterra.com.sg/software/197182/calldesk> |
| en-ZA | <https://www.capterra.co.za/software/197182/calldesk> |
| fr | <https://www.capterra.fr/software/197182/calldesk> |
| fr-BE | <https://fr.capterra.be/software/197182/calldesk> |
| fr-CA | <https://fr.capterra.ca/software/197182/calldesk> |
| fr-LU | <https://www.capterra.lu/software/197182/calldesk> |

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