--- description: Discover the benefits and disadvantages of Zuper. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zuper Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Electrical Estimating Software](/directory/31535/electrical-estimating/software) > [Zuper](/software/197014/zuper) # Zuper Canonical: https://www.capterra.co.uk/software/197014/zuper Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/197014/zuper?page=2) > Zuper’s adaptable and intelligent field service platform turns technology into a competitive advantage. > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zuper? Zuper serves residential and commercial field service businesses such as plumbing, HVAC, pools, electrical, roofing— helping them streamline operations, and exceed customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zuper ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Simple Pricing for Smarter Field Service\! Everything you need to manage jobs, dispatch technicians, and streamline operations—all in one transparent, tiered plan. Our Starter plan gives small teams the essentials: one-off and recurring job setup, live mobile \& desktop technician tracking, custom job notes and checklists, location-aware scheduling, and in-app team chat with basic alerts. When you’re ready to level up, Core adds intelligent dispatch with recurring routes and service territories, multi-warehouse inventory (with serial-number tracking), fully customizable workflows and proposals, plus enterprise-grade asset-lifecycle and digital contract management—all on top of every Starter feature. And for organizations that demand maximum flexibility and scale, Premium rounds out the platform with color-coded, icon-driven dispatch boards, preventative-maintenance planning, warranty tracking, and complex project support with progressive invoicing. Optional Add-Ons (all tiers) Zuper Pay: In-app payment processing Customer Portal: Self-service portal for your clients Zuper Fleet: Vehicle-tracking dashboard Zuper Connect: Telephony integration Data Migration: Seamless legacy-to-Zuper transition (scoping required) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Activity Dashboard - Asset Lifecycle Management - Asset Tracking - Automated Scheduling - Billing & Invoicing - CRM - Contact Database - Customer Database - Driver Management - Electronic Payments - Electronic Signature - Employee Scheduling - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control - Inventory Management - Invoice Management - Job Management - Live Driver Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Order Management - Performance Management - Preventive Maintenance - Project Management - Real-Time Monitoring - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Scheduling - Self Service Portal - Service History - Skills Tracking - Technician Management - Third-Party Integrations - Time Off Management - Timesheet Management - User Management - Vehicle Tracking - Work Order Management - Workflow Management ... and 42 more features ## Integrations (56 total) - Aircall - Avalara - Bitwarden - ClickSend - CloudTalk - Clyr - Dialpad - Field Nation - Freshdesk - Freshsales - Google Calendar - Gupshup - HubSpot CRM - HubSpot Service Hub - Infobip ... and 41 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Electrical Estimating Software](https://www.capterra.co.uk/directory/31535/electrical-estimating/software) ## Related Categories - [Electrical Estimating Software](https://www.capterra.co.uk/directory/31535/electrical-estimating/software) - [Handyman Software](https://www.capterra.co.uk/directory/31305/handyman/software) - [Carpet Cleaning Software](https://www.capterra.co.uk/directory/31417/carpet-cleaning/software) - [Pest Control Software](https://www.capterra.co.uk/directory/30592/pest-control/software) - [Garage Door Software](https://www.capterra.co.uk/directory/31415/garage-door/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5308 reviews) 2. [FieldPulse](https://www.capterra.co.uk/software/153475/fieldpulse) — 4.6/5 (490 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1475 reviews) 4. [BuildOps](https://www.capterra.co.uk/software/194155/buildops) — 4.4/5 (177 reviews) 5. [Service Fusion](https://www.capterra.co.uk/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "Highly effective field management software with an easy to use layout" — 5.0/5 > **Verified Reviewer** | *19 June 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: The platform makes handling maintenance management and dispatching a lot smoother than our old system. The user interface is clean, and it is really easy to assign jobs or update work orders without getting confused by a million menus. It has definitely improved our daily team coordination because everyone sees updates in real time. The ease of use on the mobile side is also a huge plus for team members checking their schedules out in the field. > > **Cons**: There are still a few minor bugs and issues that pop up after major updates, like mobile notifications lagging or taking a minute to refresh. The backend management side can also feel a bit overwhelming when you are first trying to customize the settings and workflows for your specific team. It offers great value for money, but the learning curve for setting up the initial automation rules takes a little bit of patience. > > My overall experience using the platform has been great. It functions as a highly reliable hub for our field operations and scheduling needs. It is super easy to stay organized, manage workflows, and keep our field teams connected. While it does have a few minor glitches after major software updates and the initial customization can take some patience to set up properly, the daily efficiency boost it gives us makes it well worth the effort. ----- ### "Useful during live on location broadcasting" — 5.0/5 > **Paolo** | *5 July 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: What impressed me most about Zuper was how it streamlines field service operations without feeling overly complex. Scheduling, dispatching, and job tracking work smoothly, helping teams respond faster and stay organized. The mobile app gives technicians easy access to work orders, customer details, and updates while on-site, reducing paperwork and improving productivity. I also liked the real-time notifications, customizable workflows, and integrations with business applications, which simplify daily operations. Overall, Zuper makes coordinating field teams more efficient, improves communication, and helps deliver a better customer experience through faster, more organized service management. > > **Cons**: Some advanced features require extra setup, and occasional mobile app sync delays can interrupt field workflows. > > It provides a structured way to manage field service operations, from scheduling and dispatch to job completion and reporting. The platform improves coordination between office teams and field technicians, reducing delays and miscommunication. While there is a short learning curve for advanced configurations, the system becomes highly efficient once set up. It supports better visibility into job status, improves response times, and helps maintain consistent service quality. ----- ### "FSM - New User" — 5.0/5 > **Stephen** | *24 March 2025* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: The flexibility of the platform. The integration between Hubspot and Business Central are a real positive > > **Cons**: Some of the features we would like are not yet available > > Very positive. Great people to work with and very helpful in finding solutions. ----- ### "Stable platform to control IT tasks." — 4.0/5 > **Indra** | *12 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Jira is a good place to keep track of tasks across teams, particularly our dev \& testing processes. I am so glad we can get so descriptive about the dependencies and who will be doing what, and that everyone knows what our timelines are. The detailed reports feature has been a great help in our weekly team reviews and the integration with Confluence makes it easy to update documentation. > > **Cons**: For novices, the interface may be a little too much to handle, particularly if they are handling more complex projects with more parts. Other sophisticated capabilities, such as automation rules, may need time to become acquainted with them, especially for smaller teams or those without a dedicated admin person. Also, it slows sometimes if the board is more complex or if it is being used a lot. > > It has proved to be a valuable tool for our IT department, especially when handling and tracking the progress of software development projects. It is functional and allows you to collaborate with other teams, and it has a learning curve to fully utilise its features. It may not be the most affordable choice out there, but we find the advantages to be worth the price for our company. ----- ### "High on promises - Low on delivery" — 3.0/5 > **Miles** | *13 October 2025* | Construction | Recommendation rating: 2.0/10 > > **Pros**: Attractive GUI and intuitive design. Software has a lot of potential if it continues to be developed for the US market. > > **Cons**: The estimate platform is poor. It has very limited functionality and is inferior to most other products. > > Overall my experience was not positive. Zuper leadership appears comfortable making commitments and missing them time and again. The \[sensitive content hidden\] himself acknowledged that we were de-prioritized and then in a subtle way explained how unimportant we are. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/197014/zuper?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/197014/zuper) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data