What Is IWD NETWORK?

NETWORK: Give retail staff access to technology to complete their daily tasks.

FAST EXECUTION: streamlined communication and a variety of exchangeable data (store guidelines, photos, surveys, and more).
EASY COMMUNICATION BETWEEN HQ & FIELD: messenger app and organized photo library in one place.
OPTIMIZATION: Adapt strategy by following and analyzing competitors activity. Improve in-store execution of merchandising strategy to enhance customer experience.

Who Uses IWD NETWORK?

IWDs software is used by over 15 industries including beauty, apparel, wine and spirits, jewelry, mass market, TR and more. Trusted by more than 500 brands including LOréal, Timberland, Bio c' Bon.

IWD NETWORK Details

IWD

Founded in 2000

IWD NETWORK pricing

Starting Price:

Not provided by vendor
  • No free version

IWD NETWORK does not have a free version.

IWD NETWORK Details

IWD

Founded in 2000

IWD NETWORK videos and images

IWD NETWORK Software - In-store - thumbnail
IWD NETWORK Software - Survey-Photos - thumbnail
IWD NETWORK Software - 3 - thumbnail
IWD NETWORK Software - Dashboard - thumbnail

IWD NETWORK deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)

Training

  • Not Offered
  • In Person
  • Live Online
  • Documentation

Features of IWD NETWORK

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Artwork Management
  • Brand Guidelines
  • CRM
  • Campaign Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Digital Asset Management
  • Document Storage
  • Drag & Drop
  • Engagement Tracking
  • File Management
  • Filtering
  • Fulfillment Distribution
  • Image Editing
  • Image Library
  • Metadata Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Output Formats
  • Project Management
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Template Management
  • Third Party Integrations
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of Brand Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Retail Management Software

Alternatives to IWD NETWORK

More IWD NETWORK alternatives

Reviews of IWD NETWORK

Read all 5 reviews

Average score

Overall
4
Ease of Use
4
Customer Service
4.8
Features
3.6
Value for Money
3.7

Reviews by score

5
1
4
3
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alison M.
FO Global Merchandising Manager in France
Retail, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

IWD rollout Salomon

5 last year

Comments: It has been great. A good comprehensive tool but of course not without things we would like to add!

Pros:

I like that you can easily discuss issues with certain contacts in reference to photos. This is what I use the most and that you can upload documents specific to each store.

Cons:

The fact that the app and the network do not sync and the opening page dashboard is not customizable.

Alternatives Considered: MockShop

Reasons for Switching to IWD NETWORK: The platform seemed easier to use and further along in development. It has some great overall functions like a map that add value.

IWD Response

last year

Thank you for taking the time to leave us a review, Alison!

Chi N.
Trade Marketing Project Manager in Switzerland
Luxury Goods & Jewelry, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

first year comment

4 last year

Comments: the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above)
For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible.

Pros:

- Clear added values & Proposition. - Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community.

Cons:

some functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click. Survey function: possibility to see on global map, sorted by status of survey is not feasible App version: issue in China with VPN/ connection?

IWD Response

last year

Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD.

Faye G.
VM Manager in France
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

IWD Review

3 last year

Pros:

Ease of use and communication to store teams.

Cons:

No link between app and desktop version

Alternatives Considered: Concrete

IWD Response

last year

Thanks for the review, Faye! We appreciate your business.

Mathilde L.
Field Visual Merchandiser in France
Retail, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Admin review

4 last year

Pros:

I like a lot the easy way to find a picture, to upload documents and survey I think it's really intuitive the way of using it. The tags uses is super nice also. One of the best thing is also the easy way to export pictures in .ppt or .zip.

Cons:

I don't like a lot the application. Stores can't consult their documents on it and the fact that the Chat App isn't connected with the network is painful too. Also, it's a pity that we need to create a bookmark when you want to send a survey. For example, if I need to send a survey to only 3 stores I need to create a dedicated bookmark for this even if it's just for one survey.

IWD Response

8 months ago

Hello Mathilde, we are happy you find Network easy to use. We will take your feedback into consideration for future updates!

Artem Y.
Regional Director in Russia
Retail, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software to manage different operational processes in stores

4 last year

Comments: We use IWD for all field work of area managers: store visits, regular or full checks, changing animation campaigns, photo-reports.

Pros:

IWD allows to manage all regular monitoring and controlling activities made by area managers via cloud platform including regular store checks, animation campaigns, safety audits etc. Easy way of filling check-list using mobile phone or tablet.

Cons:

Export of completed forms of check-lists is not very user-friendly. Absence of ability to count percentage rate of store visits results.

IWD Response

last year

Hi Artem, Thanks for the review, we appreciate receiving feedback from our users and love hearing that they are enjoying our product!