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Who Uses Radar Healthcare?
Designed for healthcare businesses, it is a quality management solution that helps monitor compliance, identify existing as well as potential non-conformances, take preventive action plans, and more.
What Is Radar Healthcare?
Radar Healthcare supports organisations across health and social care to improve quality and compliance. With an in-depth understanding of your operational challenges and by working collaboratively across all areas of healthcare, our intuitive software simplifies the regulatory complexities you face giving you more time to focus on delivering service excellence.
Radar Healthcare Details
Radar Healthcare
https://healthcare.radarsoftware.co.uk
Founded 2012
Compare Radar Healthcare with similar products
Starting price
Free Version
Free Trial
Radar Healthcare deployment and support
Support
- 24/7 (Live rep)
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
Radar Healthcare Features
Audit Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Audit Management
- Audit Planning
- Audit Trail
- Change Management
- Compliance Management
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard
- Dashboard Creation
- Data Visualisation
- Document Management
- Document Storage
- Forms Management
- Incident Management
- Inspection Management
- Issue Management
- Mobile Access
- Monitoring
- Offline Access
- Policy Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Role-Based Permissions
- Security Auditing
- Status Tracking
- Task Management
- Template Management
- Third Party Integrations
- Training Management
- Version Control
- Workflow Management
Compliance Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Archiving & Retention
- Assessment Management
- Audit Management
- Audit Trail
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Controls Audit
- Corrective and Preventive Actions (CAPA)
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Document Management
- Document Storage
- Environmental Compliance
- FDA Compliance
- Forms Management
- HIPAA Compliant
- ISO Compliance
- Incident Management
- Monitoring
- Multi-Language
- OSHA Compliance
- Policy Management
- Process/Workflow Automation
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Sarbanes-Oxley Compliance
- Security Auditing
- Surveys & Feedback
- Task Management
- Template Management
- Third Party Integrations
- Training Management
- Version Control
- Workflow Management
Incident Management Software
- API
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Communication Management
- Communications Management
- Compliance Management
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Visualisation
- Disaster Recovery
- Document Management
- Email Alerts
- Event Logs
- Forms Management
- IT Incident Management
- Incident Management
- Incident Reporting
- Inspection Management
- Investigation Management
- Issue Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Language
- OSHA Compliance
- On Call Scheduling
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Safety Incident Management
- Single Sign On
- Status Tracking
- Task Management
- Third Party Integrations
- Training Management
- Workflow Management
Integrated Risk Management Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Archiving & Retention
- Assessment Management
- Audit Management
- Audit Trail
- Compliance Management
- Configurable Workflow
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Disaster Recovery
- Document Management
- Document Storage
- Exceptions Management
- FDA Compliance
- Forms Management
- HIPAA Compliant
- IT Risk Management
- Incident Management
- Issue Management
- KRI (Key Risk Indicator) Monitoring
- Monitoring
- Operational Risk Management
- Performance Metrics
- Policy Management
- Predictive Analytics
- Real Time Monitoring
- Reporting & Statistics
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Role-Based Permissions
- Safety Management
- Sarbanes-Oxley Compliance
- Secure Data Storage
- Security Auditing
- Single Sign On
- Third Party Integrations
- Training Management
- Vendor Management
- Version Control
- Workflow Management
Quality Management Software
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Change Management
- Communications Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Defect Tracking
- Document Coding & Control
- Document Management
- Document Review
- Document Storage
- Equipment Management
- Forms Management
- ISO Standards Management
- Incident Management
- Inspection Management
- Issue Management
- Maintenance Management
- Monitoring
- Quality Assurance
- Quality Control
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Supplier Management
- Supplier Quality Control
- Task Management
- Third Party Integrations
- Training Management
- Version Control
- Workflow Management
Risk Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Approval Process Control
- Assessment Management
- Audit Management
- Audit Trail
- Business Process Control
- Compliance Management
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customisable Reports
- Customisable Templates
- Dashboard
- Dashboard Creation
- Data Visualisation
- Document Management
- Document Storage
- Exceptions Management
- Forms Management
- IT Risk Management
- Incident Management
- Internal Controls Management
- Legal Risk Management
- Mobile Access
- Monitoring
- Operational Risk Management
- Policy Management
- Predictive Analytics
- Real Time Monitoring
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputational Risk Management
- Response Management
- Risk Alerts
- Risk Analytics
- Risk Assessment
- Risk Reporting
- Risk Scoring
- Security Auditing
- Task Management
- Third Party Integrations
- Training Management
- Vendor Management
- Version Control
- Workflow Management
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Radar Healthcare Reviews for UK Users
Read all reviewsOverall rating
Average score
Joanne H.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2020
"Excellent Software"
Comments: Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device.
Pros: Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions.
Cons: Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken.
Vendor Response
by Radar Software on 03/03/2021
Great review Joanne, thank you.
We're really proud we are supporting our customers during the pandemic.
In terms of your Cons, your Customer success manager has hopefully been in touch already as we can deliver on both of those feature requests for you.
Mark Fewster Head of Product at Radar Healthcare
- Reviewer Source
- Reviewed on 27/10/2020
Misha F.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2020
"Fantastic software and amazing customer service"
Comments: Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless. Seriously. We have had queries - all the time - they answer them friendly, patiently and are really supportive. They have TONS of helpful information on their Help page - but we are bad in not using that as much as our customer service rep - as we very much like both of them! They do not constantly charge for more and more for general work and queries. They have also conducted workshops with their customers to find out better ways of doing things - and have actually listened to us and made improvements.
Pros: We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able to make 2 new Events within 24 hours that tracked both cases of Covid and testing of Covid for staff. We are able to know at any point in time, within 2 minutes of all stats - Covid and others. It is easy to change about. Very few things are not changeable. We are using this across the organisation and it is very effective. We are able to change forms ourselves to respond to business changes - easily.
Cons: Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the time, and lots of meetings, but people change, and our training did not keep up internally - initially.
Vendor Response
by Radar Software on 03/03/2021
Thanks, Misha!
Really kind of you to review us, we make a conscious effort every day to deliver great customer service so it's lovely to see what that means to our customers as described so well in your review.
Mark Fewster Head of Product at Radar Healthcare
- Reviewer Source
- Reviewed on 27/10/2020
Simon S.
-
Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/02/2021
"Development to Use"
Comments: Very positive, a close working partnership and we are looking forward to using the system with greater effect going forward.
Pros: It has been a highlight and foundation stone of our success in making our service compliant and transparent for internal and external stakeholders and sector regulator. From the very start we have worked extremely closely with Radar Healthcare is designing a compliance system that is a perfect fit for our business, instead of having to make all our users bend to the system. The fact that you can have this level and control and functionality is extremely important to us as we grow and expand, as we have been able to further develop and adjust so the fit remains perfect.
Cons: There are very few cons for us and the way we use the system. If anything it would be good to have more functional control on how the system is displayed for each user. I am aware that this is available with higher cost licences but I feel that this would attract more involvement and buy in from users. I would also really like a way of setting some of the filters and have the system remember the choices in areas other than the analytics.
Vendor Response
by Radar Software on 03/03/2021
Thank you so much for the review, Simon!
We enjoy working with you and are happy that Radar Healthcare is helping to underpin ERS Medical's growth!
We hope to get you to 5 stars with all the improvements that we're continually making :)
Mark Fewster Head of Product at Radar Healthcare
- Reviewer Source
- Reviewed on 24/02/2021
Scott F.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/11/2020
"Fantastic Software and support"
Comments:
RADAR is very easy to use, and lost of helpful user tips along the way if you get stuck. The customer support is fantastic and very responsive.
We now use RADAR for HR purposes as well as clinical and quality, the system is so adaptable you really can make a system specifically designed for you business and needs.
RADAR has made the job of ensuring overall quality in the group much easier and less time consuming, meaning time can be spend on development and support.
Pros:
RADAR has totally changes the way we record and use DATA. prior to RADAR we used paper based system, which was time-consuming and cumbersome to manage. I love RADAR because it allows real time reporting, clear escalation of events where required, easy access to all Data via analytics. all of this has improved our clinical and quality governance, allowing us to look at trends in individual service as well as in a group. we loved that we could personalise each part of RADAR specific to our needs.
The customer support is fantastic, and they often check in to make sure everything Is ok.
Cons: The only part that could be improved is the initial set up, as I say this with the benefit of hindsight. it is very time consuming and the adder work for training the staff also take up a lot of time. However there have been development since we starts using RADAR like the form editor, which makes amending and creating new event alot easier.
Vendor Response
by Radar Software on 03/03/2021
Thank you so much, Scott!
You're truly an amazing customer and we're glad we are transforming the way you use data at Thistle healthcare.
Mark Fewster Head of Product at Radar Healthcare
- Reviewer Source
- Reviewed on 03/11/2020
Heather W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2020
"A must for our organisation!"
Comments: Helpful staff, nothing is too much trouble. Always looking at ways to improve the system and involve us throughout. They do frequent webinars and have a fantastic user help section.
Pros: We have used Radar for over 3 years now and it has gone from strength to strength. We can have everything at our fingertips with ease and hold it in a format that works for us as an organisation. It's a one stop shop for our staff - they can go their to access policies and procedures, incidents, complaints, audits and so on. It's also great for circulating information using Notices. This has been particularly useful during the COVID pandemic as it's been easily to communicate with all staff on a daily basis by the touch of a button. We also have a COVID information file in the documents section which staff can access for further information as required.
Cons: I cannot think of anything to be honest. Improvements have been ongoing since day one and it just keeps getting better and better.
Vendor Response
by Radar Software on 03/03/2021
Thanks for the review, Heather.
We are proud that Radar Healthcare has enabled our customers to react quickly to the COVID pandemic and that our systems are helping you communicate and manage information within Malling Health.
Mark Fewster Head of Product at Radar Healthcare
- Reviewer Source
- Reviewed on 02/11/2020
