Who Uses Radar Healthcare?
Designed for healthcare businesses, it is a quality management solution that helps monitor compliance, identify existing as well as potential non-conformances, take preventive action plans, and more.
What Is Radar Healthcare?
Radar Healthcare supports organisations across health and social care to improve quality and compliance. With an in-depth understanding of your operational challenges and by working collaboratively across all areas of healthcare, our intuitive software simplifies the regulatory complexities you face giving you more time to focus on delivering service excellence.
Radar Healthcare Details
Radar Software
https://healthcare.radarsoftware.co.uk
Founded 2012
Radar Healthcare pricing overview
Radar Healthcare does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Radar Healthcare deployment and support
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Radar Healthcare Features
Audit Software
- Alerts/Notifications
- Asset Tracking
- Audit Planning
- Compliance Management
- Dashboard
- Forms Management
- Issue Management
- Mobile Access
- Risk Assessment
- Task Management
- Workflow Management
Compliance Software
- Archiving & Retention
- Audit Management
- Compliance Tracking
- Controls Testing
- Environmental Compliance
- FDA Compliance
- HIPAA Compliant
- ISO Compliance
- Incident Management
- OSHA Compliance
- Process/Workflow Automation
- Risk Management
- Sarbanes-Oxley Compliance
- Surveys & Feedback
- Version Control
Incident Management Software
- Audit Trail
- Corrective and Preventive Actions (CAPA)
- Disaster Recovery
- IT Incident Management
- Incident Reporting
- Investigation Management
- OSHA Compliance
- Safety Incident Management
- Task Management
Integrated Risk Management Software
- Audit Management
- Compliance Management
- Dashboard
- Disaster Recovery
- IT Risk Management
- Incident Management
- Operational Risk Management
- Risk Assessment
- Safety Management
- Vendor Management
Quality Management Software
- Audit Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Defect Tracking
- Document Control
- Equipment Management
- ISO Standards Management
- Maintenance Management
- Risk Management
- Supplier Quality Control
- Training Management
Risk Management Software
- Alerts/Notifications
- Auditing
- Business Process Control
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Exceptions Management
- IT Risk Management
- Internal Controls Management
- Legal Risk Management
- Mobile Access
- Operational Risk Management
- Predictive Analytics
- Reputational Risk Management
- Response Management
- Risk Assessment
Radar Healthcare Alternatives
More Radar Healthcare alternatives
Radar Healthcare Reviews for UK Users
Read all reviewsOverall rating
Average score
Joanne H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2020
"Excellent Software"
Comments: Radar has helped us to be complaint with regulatory requirements. Radar gives us assurance that staff receive and read notices. Radar helps us keep in touch with our staff. Radar has pretty much been a life saver during the Pandemic - its portability has meant that when staff have had to work from home or different locations they can access it easily on any device.
Pros: Its ease of use. It is clear and easy to read items. Document management means that end users know exactly which version to use and can see when and why a document of updated. Notices - these have really helped us manage the COVID updates and ensured that all staff have received the information they need to do their job safely. Event reporting - this has enabled us to make real quality improvements. the use of sub-categories helped us identify in depth issues and put in place workable solutions.
Cons: Compliments - I would like compliments made about individuals to be sent to them so that they get that feedback. Events - I would like the reporter to receive a copy of the completed event so that they get the feedback and know action has been taken.
- Reviewer Source
- Reviewed on 27/10/2020
Scott F.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/11/2020
"Fantastic Software and support"
Comments:
RADAR is very easy to use, and lost of helpful user tips along the way if you get stuck. The customer support is fantastic and very responsive.
We now use RADAR for HR purposes as well as clinical and quality, the system is so adaptable you really can make a system specifically designed for you business and needs.
RADAR has made the job of ensuring overall quality in the group much easier and less time consuming, meaning time can be spend on development and support.
Pros:
RADAR has totally changes the way we record and use DATA. prior to RADAR we used paper based system, which was time-consuming and cumbersome to manage. I love RADAR because it allows real time reporting, clear escalation of events where required, easy access to all Data via analytics. all of this has improved our clinical and quality governance, allowing us to look at trends in individual service as well as in a group. we loved that we could personalise each part of RADAR specific to our needs.
The customer support is fantastic, and they often check in to make sure everything Is ok.
Cons: The only part that could be improved is the initial set up, as I say this with the benefit of hindsight. it is very time consuming and the adder work for training the staff also take up a lot of time. However there have been development since we starts using RADAR like the form editor, which makes amending and creating new event alot easier.
- Reviewer Source
- Reviewed on 03/11/2020
Misha F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2020
"Fantastic software and amazing customer service"
Comments: Their customer service and approach to listening to their customers has to be my favourite part of their software. Great support initially - and their enthusiasm and support has been flawless. Seriously. We have had queries - all the time - they answer them friendly, patiently and are really supportive. They have TONS of helpful information on their Help page - but we are bad in not using that as much as our customer service rep - as we very much like both of them! They do not constantly charge for more and more for general work and queries. They have also conducted workshops with their customers to find out better ways of doing things - and have actually listened to us and made improvements.
Pros: We really like the ease of using Radar. We have used it in many ways, and are still finding new ways of using it. During this pandemic we were able to make 2 new Events within 24 hours that tracked both cases of Covid and testing of Covid for staff. We are able to know at any point in time, within 2 minutes of all stats - Covid and others. It is easy to change about. Very few things are not changeable. We are using this across the organisation and it is very effective. We are able to change forms ourselves to respond to business changes - easily.
Cons: Introducing it. Nothing to do with Radar, but getting teams on board and getting it embedded was the hardest part. We had support from Radar at the time, and lots of meetings, but people change, and our training did not keep up internally - initially.
- Reviewer Source
- Reviewed on 27/10/2020
Heather W.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2020
"A must for our organisation!"
Comments: Helpful staff, nothing is too much trouble. Always looking at ways to improve the system and involve us throughout. They do frequent webinars and have a fantastic user help section.
Pros: We have used Radar for over 3 years now and it has gone from strength to strength. We can have everything at our fingertips with ease and hold it in a format that works for us as an organisation. It's a one stop shop for our staff - they can go their to access policies and procedures, incidents, complaints, audits and so on. It's also great for circulating information using Notices. This has been particularly useful during the COVID pandemic as it's been easily to communicate with all staff on a daily basis by the touch of a button. We also have a COVID information file in the documents section which staff can access for further information as required.
Cons: I cannot think of anything to be honest. Improvements have been ongoing since day one and it just keeps getting better and better.
- Reviewer Source
- Reviewed on 02/11/2020
Tony S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2020
"Excellent software with fantastic support."
Comments: Overall, the experience has been excellent. The software does exactly what we require and the support team are always happy to assist with queries.
Pros: RADAR is extremely flexible. The various modules (in particular event reporting) can be adapted to meet our needs. The document storage has allowed us to keep tight version control on all document and the notice module helps us monitor read compliance easily. The customer support has been excellent.
Cons: Like all software, RADAR occasionally has aspects that are not initially that user friendly. These are few and far between and importantly, the RADAR support team are keen to hear the views of the user to improve.
- Reviewer Source
- Reviewed on 27/10/2020
