--- description: Discover the benefits and disadvantages of Delve. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.co.uk/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 190 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 190 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualisation - Reporting & Statistics - Text Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.co.uk/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [Marvin](https://www.capterra.co.uk/software/1032196/marvin) — 4.8/5 (12 reviews) 2. [ATLAS.ti](https://www.capterra.co.uk/software/171500/atlas-ti) — 4.7/5 (142 reviews) 3. [Tableau](https://www.capterra.co.uk/software/77260/tableau) — 4.6/5 (2348 reviews) 4. [MAXQDA](https://www.capterra.co.uk/software/174104/maxqda) — 4.8/5 (24 reviews) 5. [XLSTAT](https://www.capterra.co.uk/software/119448/xlstat) — 4.7/5 (398 reviews) ## Reviews ### "Don't keep searching, just Delve" — 5.0/5 > **David** | *13 March 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. > > **Cons**: Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count\! > > Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no\! ----- ### "Delve doesnt overcomplicate matters." — 5.0/5 > **Sharon** | *17 October 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: I used Delve to analyse twelve one-hour interviews with heritage school leaders from a range of cultural backgrounds. The data was rich, nuanced, and deeply contextual, requiring a tool that could support thoughtful, systematic analysis without adding technical complexity. Delve delivered exactly that. One of the most impressive aspects of Delve is its intuitive coding interface. The visual layout made it easy to organise and refine codes, helping me stay focused on the data rather than the mechanics of the software. This was particularly valuable when working with detailed qualitative material from heritage language schools, where clarity and structure are essential. > > **Cons**: At the time, I found separating the codes into themes and subthemes just a little time-consuming. I reverted to doing this by hand. This was because I had over 300 codes and over 2000 snippets, which was exceptionally rich data. > > Delve’s simplicity and ease of use allowed me to concentrate fully on the analytical process. Unlike other tools that can feel overwhelming or overly technical, Delve supported my workflow without interrupting it. I appreciated being able to engage deeply with the content, knowing the platform was facilitating, not complicating my thinking. Overall, Delve proved to be a straightforward yet powerful tool for qualitative research. I would highly recommend it to researchers working with complex, culturally rich data who value clarity, usability, and a well-designed coding environment. I have shared my experience and shown others, both here at Reading University and at other universities where I have presented at conferences, so they can consider Delve for themselves. ----- ### "Loving Delve\! A real life saver in coding for a student doing research - a few minor tweaks could make it amazing\!" — 4.0/5 > **Shana** | *18 June 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I love the way it helps me to map out codes for my research and create codes and nest them into sections. You can search by keyword, and there are lots of helpful features like looking at snippets and filtering systems. The tutorials and mini-course on analysing data is great and helped me a lot. It has helped me a lot as a dyslexic learner to plan and organise my analysis. I will definitely recommend. Also to add, the customer service team are very responsive and helpful. Thanks Delve > > **Cons**: I would have liked an easy way to view all codes and move them around to rearrange them and add nesting, not only via the list, as you have to scroll up and down with the mouse and it is hard to find things. This was time-consuming. Also, it would be good to be able to move codes and nest items when you have searched by name. Currently, you cannot move anything when you are applying a filter. Last thing on my list would be to export codes and subcodes into a list (without the snippets) so you can see themes for planning the write up - even better if it made a mind map for you (but that might be wishful thinking) > > Overall, Delve has been a life saver and a great thing for someone with dyslexia to help organise my coding. I am so thankful and will use it for future projects too. I appreciate the bot who can answer most questions but liked speaking to \[sensitive content hidden\] as a human who was very helpful today. ----- ### "Satisfied user" — 5.0/5 > **Ekene** | *29 August 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I used Delve software to support my thematic analysis for my masters thesis. I’ve never had to use a software for my qualitative analysis - so it’s interesting and yet challenging to use an entirely new software as a first timer. Its user-friendly interface made coding and refining themes straightforward, while the export options (to Word, Excel, and PDF) allowed me to integrate outputs directly into the dissertation. It also allowed me to import my transcripts directly as words instead of typing them out which would have discouraged me from using it. Delve also offers collaborative features for sharing projects with peers or supervisors, which, although not required in this study and I didn’t use it, could benefit larger team-based research. I selected Delve over more complex packages because it provided the core functionality I required in a simpler and more accessible format. Also, because my supervisor advised me against using such. Lastly, the emails from customer Support helped me learn some tips about using the software which I might not have figured out myself, such as merging codes under a theme. > > **Cons**: I can’t fault anything about Delve. I only feel it is quite on the high end price-wise. And this might discourage price sensitive students (which they are usually are) from using it. ----- ### "The best QDA platform by a mile" — 5.0/5 > **Abayomi** | *1 August 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The tool has an excellent user interface, an easy-to-use layout, and AI chat options that work well, and overall, it is an excellent tool. > > **Cons**: It would have been useful if multiple statements could be coded at the same time. Instead of doing it individually. > > At the start of my research, I experimented with several QDA tools, including NVIVO and ATLAS.ti. However, I discovered that these tools were extremely complex and overloaded with features. Delve is a perfect tool for thorough qualitative analysis, with no unnecessary features, just exactly what you needed. The AI chat was very handy as well, as it allows those snippets that would be otherwise forgotten to be included in the write-up. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.uk/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data