---
description: Discover the benefits and disadvantages of Narvar.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Narvar Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/31602/shipment-tracking/software) > [Narvar](/software/195787/narvar)

# Narvar

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> Narvar powers post-purchase for top brands through returns \& exchanges, order tracking, post-purchase communication, and more.
> 
> Verdict: Rated **4.7/5** by 58 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Narvar?

Narvar enables brands beyond the “buy” button through returns \& exchanges, order tracking \& communication, and more. Top brands trust Narvar to power their post-purchase experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 58 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Narvar

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Please contact Narvar for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Canada, France, Germany, Japan, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Barcoding/RFID
- Customer Management
- Customer Portal
- Exchange Management
- Ground Shipping
- Inventory Management
- Inventory Tracking
- Label Printing
- Multi-Location
- Order Tracking
- Picking & Routing
- Real-Time Data
- Refund Management
- Reporting/Analytics
- Returns Management
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Third-Party Integrations
- Warehouse Management
- Website Integration
- eCommerce Management

## Integrations (1 total)

- NetSuite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Shipment Tracking Software](https://www.capterra.co.uk/directory/31602/shipment-tracking/software)

## Related Categories

- [Shipment Tracking Software](https://www.capterra.co.uk/directory/31602/shipment-tracking/software)
- [Warehouse Management System](https://www.capterra.co.uk/directory/30005/warehouse-management/software)
- [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software)
- [Shipping Software](https://www.capterra.co.uk/directory/30104/shipping/software)
- [Returns Management Software (RMS)](https://www.capterra.co.uk/directory/34035/returns-management/software)

## Alternatives

1. [AfterShip](https://www.capterra.co.uk/software/178663/aftership) — 4.9/5 (466 reviews)
2. [ReturnGO](https://www.capterra.co.uk/software/1013374/returngo) — 5.0/5 (29 reviews)
3. [Redo](https://www.capterra.co.uk/software/1071824/Redo) — 4.9/5 (16 reviews)
4. [Troquecommerce](https://www.capterra.co.uk/software/1061295/troquecommerce) — 4.7/5 (11 reviews)
5. [Swap Commerce](https://www.capterra.co.uk/software/1062905/swap-commerce) — 5.0/5 (14 reviews)

## Reviews

### "Great way to deal with returns" — 5.0/5

> **VIPUL** | *2 July 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: The way returns handle by customer is the best feature.
> 
> **Cons**: Nothing at this point as our main purpose for returns are getting served in the best way can think of. Thank you Narvar.
> 
> Great experience. So, ease with returns now as customers can do it by themselves at their end. Happy customer, happy business, Thanks Narvar.

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### "Narvar a great software for companies" — 5.0/5

> **Jeifer** | *14 September 2023* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Software made our life easier in following up with the returns and so much time saver
> 
> **Cons**: No big problems when using it. It might take some time to get along with the updates
> 
> The software is very user friendly and experience is quite good. I recommend it

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### "Narvar a Must for elevating the customer experience\!" — 5.0/5

> **Jose** | *31 May 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to use product. Their dashboard provides key insights into the tracking data as well customizing the landing page.
> 
> **Cons**: Integrating with Magento was a bit rough but from our end, mainly due to the fact we were operating on an older version. Narvar is only compatible with the latest versions of softwares which is manageable
> 
> Overall Narvar has answered the questions we all seek. What do our customers think of their order and experience when purchasing.

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### "Poor Customer Support" — 2.0/5

> **Christopher** | *30 September 2021* | Apparel & Fashion | Recommendation rating: 1.0/10
> 
> **Pros**: Easy to navigate on the Narvar dashboard
> 
> **Cons**: Customer support is nearly non-existent. Our Mobile page shows a poor quality graphic, bad resolution. We've been asking for direction on how to fix this, several months later, no solution even to-date.
> 
> lack of support, dedicated rep creates a very poor quality of experience

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### "Hassle-Free and Time-Saving for Customers and Customer Service Team." — 5.0/5

> **Gerardo** | *3 May 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Since implementing their platform, we've seen a significant improvement in our customer experience, which is a top priority for us as a \[industry\] company. The Narvar Returns platform is easy to use, and their customer success team has been extremely helpful in guiding us through the process. They provide personalized support and follow-ups, which have been invaluable in helping us address any issues. Additionally, their advice, webinars, and other valuable resources have helped us improve our processes and optimize our returns management.
> 
> **Cons**: hile Narvar's User Interface is neat and user-friendly, the platform lacks flexibility in terms of customizing functions based on rules and logic. This may be a concern for businesses with specific requirements or unique workflows.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/195787/narvar)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/195787/Narvar/> |
| en-AE | <https://www.capterra.ae/software/195787/narvar> |
| en-AU | <https://www.capterra.com.au/software/195787/narvar> |
| en-CA | <https://www.capterra.ca/software/195787/narvar> |
| en-GB | <https://www.capterra.co.uk/software/195787/narvar> |
| en-IE | <https://www.capterra.ie/software/195787/narvar> |
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