---
description: Discover the benefits and disadvantages of T-HelpDesk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: T-HelpDesk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [T-HelpDesk](/software/195503/teranet-help-desk)

# T-HelpDesk

Canonical: https://www.capterra.co.uk/software/195503/teranet-help-desk

> ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses T-HelpDesk?

T-HelpDesk is a flexible multichannel solution suitable for small, medium and large companies and organizations

## About the vendor

- **Company**: TeraNet
- **Founded**: 2005

## Commercial Context

- **Starting Price**: €15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SaaS and on-premise plans available
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Italian
- **Available Countries**: Italy

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Automated Routing
- Collaboration Tools
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Knowledge Management
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Catalogue
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Ticket Management

## Support Options

- Email/Help Desk
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4076 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3412 reviews)
3. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (689 reviews)
4. [SysAid](https://www.capterra.co.uk/software/107225/sysaid) — 4.5/5 (512 reviews)
5. [Milvus](https://www.capterra.co.uk/software/202528/milvus) — 4.8/5 (298 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/195503/teranet-help-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/195503/TeraNet-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/195503/teranet-help-desk> |
| en-AU | <https://www.capterra.com.au/software/195503/teranet-help-desk> |
| en-CA | <https://www.capterra.ca/software/195503/teranet-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/195503/teranet-help-desk> |
| en-IE | <https://www.capterra.ie/software/195503/teranet-help-desk> |
| en-IL | <https://www.capterra.co.il/software/195503/teranet-help-desk> |
| en-IN | <https://www.capterra.in/software/195503/teranet-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/195503/teranet-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/195503/teranet-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/195503/teranet-help-desk> |
| it | <https://www.capterra.it/software/195503/teranet-help-desk> |

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