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Wingmate
What is Wingmate?
Wingmate engages your field staff, on the go, to generate new sales, improve service & communicate in real-time. Our solution is comprised of a Mobile App for your staff on the move to capture/report intel and send it back to your team at the office. Our Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both your sales staff and team in the field.
Who Uses Wingmate?
Field Service Companies, Enterprise, Small Business, Medium Business, and Government
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Reviews of Wingmate
Wingmate Can Be A Valuable Asset
Comments: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
Pros:
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
Cons:
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
Great CRM to use
Pros:
Simple Straightforward Not too complicated. Easy to use for new employees
Cons:
Doesn't have all the bells and whistles I might want and I can't always get all the reports I want or dashboards as easily or quickly
Wingmate
Pros:
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
Cons:
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Wingmate Response
5 years ago
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
WingMate is Great.
Comments: great
Pros:
fast service great company we at Smash My trash love
Cons:
nothing its a great company to work with.
User Friendly
Pros:
It is very user friendly. I am able to view and track sales lead with ease.
Cons:
Everything is working well. I cannot think of anything I would change as of now.
