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choose better software

What is Rentroom?

Rentroom, the industry-leading platform for managing rental properties, is very simple to use for both managers and tenants.

You can keep your business running smoothly by automating and improving the maintenance, accounting, communication, leasing, and other procedures.

Rentroom can be advantageous for any asset class. Even the most sophisticated workflows required by various types of properties can be supported by us.

Whether you are converting from a current software solution or have be

Who Uses Rentroom?

Not provided by vendor

Rentroom Software - 1
Rentroom Software - 2
Rentroom Software - 3
Rentroom Software - 4

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Reviews of Rentroom

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
11%
1
4%
Emory
Landlord in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Best in the business!

5.0 2 years ago

Comments: As a new landlord who had previously been using Microsoft Excel to manage my properties, I was on the lookout for a more efficient and user-friendly property management software. After some research, I decided to give Rentroom a try.I was immediately impressed with the software's sleek and intuitive interface. It took me no time at all to navigate and find the features I needed. The software allows me to easily keep track of tenant information, lease agreements, rent payments, and maintenance requests. I can also generate reports on occupancy and financials with just a few clicks.One of the best things about the software is its ability to automate many of the tedious tasks associated with property management. For example, it automatically sends out rent reminders to tenants, and I can set up recurring payments so I don't have to worry about chasing down rent every month. The software also allows tenants to submit maintenance requests through an online portal, which eliminates the need for me to constantly check my email and phone for requests.Another great feature of the software is its ability to integrate with other apps. For example, I can link it to my QuickBooks account to easily track income and expenses. This saves me a lot of time and hassle, and ensures that everything is kept in one centralized location.Overall, I'm extremely pleased with my decision to switch to Rentroom!

Pros:

This software is extremely easy to use and is a huge time saver

Cons:

At the moment there are no cons with the software, it is meeting all of my management needs.

Austin
Director of Operations in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Rent Room

5.0 last year

Comments: Excellent experience especially the customer support

Pros:

Rentroom is a great property management software program that I have been using for some time now. One of the things I love most about it is the communication features. The platform makes it really easy to connect with tenants and keep track of any issues or concerns they may have. The messaging system is intuitive and user-friendly, and I can easily send updates or announcements to all of my tenants at once.

Cons:

No complaints- I have had no issues with the platform so far

Earl
Earl
Managing Broker in Guam
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Extremely disappointed with this shady company. Do not give them your money.

1.0 last year

Pros:

Nothing of note. The other reviews are likely fake as they have no redeeming qualities.

Cons:

I recently had the unfortunate experience of using Rentroom. This property management software company left me deeply disappointed with their lackluster capabilities and deceitful practices. I strongly urge everyone to steer clear of Rentroom and avoid their software at all costs!- The onboarding process was very hand-held. I thought this was initially due to the company being collaborative and service-minded at first, but I later realized it was because their software was not very capable so they had to do a lot of things on the back-end.- My point of contact, [sensitive content hidden], made confirmed that they had certain features that turned out to be untrue. Looking back, he likely promised me to make the sale. The initial hand-held, attentive service had vanished in the meantime.- Last but not least, I asked [sensitive content hidden] to cancel my subscription (they don't have a link or option to do it yourself in your own account) on [sensitive content hidden]. After he responded on [sensitive content hidden] that he would cancel the subscription, I have been charged $75 in April and May.Overall, they are likely a zombie software company that have resorted to shady sales practices to earn what little income they can make. I'm not sure why they would do this with me when I clearly have documentation to submit for a claim or complaint. Avoid this company and its software at all costs!

Ali
Operations Manager in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Rentroom

5.0 2 years ago

Comments: I have been using Rentroom for the past year as a property manager and I couldn't be happier with the results. The software is user-friendly and makes it easy to keep track of all my properties and tenants. The interface is clean and intuitive, making it easy to navigate and find what I need.One of my favorite features of Rentroom is the ability to collect rent payments online. This has been a game-changer for me as it has significantly streamlined my collection process and reduced the amount of time I spend on administrative tasks.Another great feature is the built-in communication tools. I can easily send messages and documents to my tenants through the platform, which has been a lifesaver during the pandemic when in-person communication has been difficult.Overall, I highly recommend Rentroom for any property manager looking to streamline their operations and improve communication with their tenants. It has been a valuable addition to my business and has made my job much easier.

Pros:

One of my favorite features of Rentroom is the ability to collect rent payments online. This has been a game-changer for me as it has significantly streamlined my collection process and reduced the amount of time I spend on administrative tasks.

Cons:

Our integration and the support team was very helpful.

Austin
Portfolio Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Remove the Headaches of Property Management

5.0 last year

Pros:

The communication center makes bulk texts and emails super easy along with the maintenance portal which gives our team and residents an effective way to track and communicate issues.

Cons:

Linking bank accounts is sometimes and issue.