--- description: Discover the benefits and disadvantages of TeamViewer ONE. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TeamViewer ONE Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer) # TeamViewer ONE Canonical: https://www.capterra.co.uk/software/122252/teamviewer Page: 1 / 466\ Next: [Next page](https://www.capterra.co.uk/software/122252/teamviewer?page=2) > TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations. > > Verdict: Rated **4.6/5** by 11629 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TeamViewer ONE? Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0 ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11629 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamViewer - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$24.90 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anomaly/Malware Detection - Application Management - Application Security - Asset Tracking - Audio Calls - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Configuration Management - Dashboard - Document Management - Documentation Management - Endpoint Management - File Transfer - For MSPs - IT Reporting - Issue Management - Knowledge Base Management - Knowledge Management - Monitoring - Network Provisioning - Network Wide Management - Patch Management - Performance Metrics - Policy Management - Problem Management - Real-Time Chat - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Scheduling - Screen Sharing - Search/Filter - Security Management - Self Service Portal - Service Level Agreement (SLA) Management - Software Management - Support Ticket Management - Third-Party Integrations - Ticket Management - Video Conferencing ... and 35 more features ## Integrations (22 total) - AnyDesk - Dynamics 365 Business Central - Freshdesk - Google Meet - IBM Security MaaS360 - Ivanti Neurons for MDM - Jira - Microsoft Azure - Microsoft Enterprise Mobility + Security - Microsoft Intune - Microsoft Outlook - Microsoft Teams - NinjaOne - Okta - Salesforce Sales Cloud ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software) - [Endpoint Protection Software](https://www.capterra.co.uk/directory/30907/endpoint-protection/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.co.uk/software/181775/zoho-assist) — 4.7/5 (1433 reviews) 2. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24131 reviews) 3. [Supremo Remote Desktop](https://www.capterra.co.uk/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 4. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (293 reviews) 5. [ISL Light](https://www.capterra.co.uk/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Reliable and easy-to-use remote support tool" — 5.0/5 > **Kian** | *8 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: TeamViewer is reliable, easy to use, and works well for remote support. Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle. It makes remote troubleshooting much easier and saves a lot of time when supporting users or devices. > > **Cons**: There is not much I dislike. Pricing can feel a bit high depending on the licence, and some settings or security prompts can take a little getting used to, but overall it works very well. > > My overall experience with TeamViewer has been very positive. It is one of the more dependable remote support tools I have used, especially compared to other remote access options. It performs well, is easy to explain to users, and helps improve support efficiency. ----- ### "The Most Advanced IT Service Desk Remote Control Tool\!" — 5.0/5 > **Cameron** | *25 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed. > > **Cons**: TeamViewer regularly updates it's user interface, meaning that some useful features can be hard to find post update. This is not a major issue because you can see why each user interface update is being done, and that is to push a more refined and complete user experience, so once you are used to it you start to embrace these changes. > > TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support. TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something. It is a very innovative system I wholeheartedly recommend for businesses. ----- ### "team viewer scores high" — 5.0/5 > **joanne** | *13 April 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I loke the instant access to my devices securely , I also like the fact that team viewer works across different platforms and is user friendly > > **Cons**: some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule > > allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an urgent matter arises ----- ### "A Practical Look at TeamViewer’s Strengths and Shortcomings." — 5.0/5 > **Lucas** | *16 March 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup. Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value. I also appreciated the strong focus on security, with encryption and access controls that make remote sessions feel safe and trustworthy. The overall experience is streamlined, intuitive, and dependable, which makes it a standout tool for both personal and professional use. > > **Cons**: TeamViewer’s main drawbacks come from its pricing model, which can feel steep for individuals or small teams and sometimes triggers false commercial‑use warnings that interrupt sessions. The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected. Performance can also vary when connecting to older devices or unstable networks, and occasional connection restrictions—like cooldown periods after long sessions—can be frustrating when you’re trying to work quickly. What part of your overall experience would you like to describe next? > > My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether connecting across operating systems or helping someone troubleshoot from afar. Its performance is smooth in most situations, and features like file transfer, multi‑monitor support, and session recording make it feel like a complete remote‑work toolkit rather than just a screen‑sharing app. At the same time, the platform isn’t without frustrations: pricing can feel high, the interface occasionally feels cluttered, and false commercial‑use flags can interrupt work at inconvenient moments. Even so, once everything is running, TeamViewer proves to be a reliable, versatile solution that makes remote support and collaboration straightforward. ----- ### "Safe, Reliable and constantly evolving." — 5.0/5 > **Peter** | *4 December 2025* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10 > > **Pros**: After trying many different remote connection software solutions over the last decade I can honestly say thatTeamViewer is my favourite. It’s easy to use, reliable and more importantly secure. > > **Cons**: I didn’t like there new dashboard upgrade at first, but now I’m used to it I really like it.like everything it’s different and most people don’t like change. > > I rely on TeamViewer everyday and it has never let me down. It’s more than just remote connection software and they evolving into many different areas. Working in manufacturing the new software and hardware solutions are amazing. We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country. ----- Page: 1 / 466\ Next: [Next page](https://www.capterra.co.uk/software/122252/teamviewer?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/122252/teamviewer) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data