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Clari Copilot
What is Clari Copilot?
With Wingman, sales coaching is real-time, actionable, and contextual. You can track what¿s going right and wrong on every sales call, without listening to a single one.
You will have the ability to review 1 hour call in less than 10 mins. And build a library of best calls, best objection handling techniques, best sales pitches and use those insights to address knowledge gaps and ramp up your team faster.
Who Uses Clari Copilot?
SaaS companies selling to other businesses. Any Business where selling is complex and involves Calling/Demo for closing the deal.
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Reviews of Clari Copilot
Wingman Review
Pros:
The ability for our sales managers to dive into the calls that their teams are making.
Cons:
Nothing as of yet, I think its a user friendly tool
Alternatives Considered:
Cheap and Amazing!
Comments:
Sushma was very helpful and quick to respond to any of the questions.
Their support team is also amazing and very quick!
Pros:
The product is very user-friendly. The onboarding was very fast since they have quick, straight to the point videos that help you to learn how to use the system. Reviewing the calls; categorizing the parts of the calls to help the sales onboarding and overall the improvement of the sales team when it comes to objections is my favorite part of the system. I truly believe it can be used not only for sales teams, but for each client-facing department.
Cons:
Transcript can be improved a little bit.
Mostly the same as what you'd expect, but not as expensive
Pros:
I rely on Wingman primarily for call recordings (to check myself/my memory as well as share training calls etc. with customers) - it does both of those things perfectly fine.
Cons:
It's a little clunky in some ways/takes some getting used to. Was harder to set up and I think it's a little tacky everything is on "trywingman.com" but it does what it's supposed to.
Alternatives Considered:
Impressive and Valuable Call Recording Tool
Pros:
An easy to use tool with intuitive UI & UX makes it an incredible addition. The recording quality and transcription capabilities are great and top-notch.
Cons:
Limited options in native integrations with third-party system tools and services makes it less appealing. Better AI driven transcription support and additional localization support for more languages would make it even more so an incredible tool to have in our stack than it already is.
Alternatives Considered:
Great platform, very functional.
Comments: The Deal Center interface is helpful (especially the warnings) in bringing my attention to deals at risk and the topics are helpful as we try to build out education modules for our customers.
Pros:
I use it with my team for weekly calls and deal reviews. I was surprised at the usefulness of the new Deal Center when integrated with Hubspot. I'm a visual personal and seeing our frequency of interactions with our customers in real-time brought great insight.
Cons:
We work with a lot of folk who have heavy accents and the transcription has a tough time with those people. Even as a native-English speaker, certain industry-specific words don't get transcribed and I'd like to be able to have the platform "learn" those words to help with accuracy.
