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What is UltraVNC?

UltraVNC is a free remote desktop software that allows users to remotely access and control Windows PCs over a network or the internet. The open-source program utilizes VNC technology to display one computer's screen on another and provides functionality to control the remote PC with your local mouse and keyboard. UltraVNC offers cross-platform compatibility and includes features like file transfer and encryption.

Who Uses UltraVNC?

On-premise remote support platform that helps IT departments and remote computer support companies control PCs via remote access, transfer files, configure access with keys and passwords and more.

UltraVNC Software - 1
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UltraVNC Software - 3

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Reviews of UltraVNC

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
3.7
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
André
André
System Administrator in Brazil
Verified LinkedIn User
Chemicals, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A very robust and free option to remote connections

5.0 3 years ago

Comments: Pretty interesting solution, I have used it on my former company to connect through 30 operations companies, with different sizes of bandwidth, and it manages it very well, and the price, for be free, is one of the most attractive things about this one.

Pros:

It is free, has a bunch of very good resources, the connection is pretty good, works very well even on poor connections, the bandwidth control is one of the best which I have seen. Therefore, it has some features such as file sharing, chat, and the deployment and configuration are pretty easy on both sides: administration and clients.

Cons:

Do not have so much cons about it, just on the support side, because the software is free. However, it has a good documentation to follow, but you need to have some network and server side skills.

Angus
Company Director in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Does What Is Says On The Tin - Solid VNC Software

5.0 2 years ago

Comments: My experience has been great, I've used UltraVNC in my personal life for many many years, but only for around 6 months within my business. It stands up well compared to other VNC software, has a low latency and seems to be very stable, with little to no crashes. I'd recommend it if you need software for VNC.

Pros:

I've never had any issues with UltraVNC, it works as it should. The automatic clipboard synchronization is a simple, but well received feature that lots of similar software doesn't seem to include.

Cons:

The only thing that I would list as a con about the software, is the need for port forwarding on the machine acting as the VNC server.

Robert
Robert
Systems Administrator in Canada
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

UltraVNC - More secure options availbable.

3.0 2 years ago

Comments: UltraVNC sets a static password when deployed. In addition the system must have firewall rules for accessibility this leaves the administrator with a difficult to change password. The requirements for firewall rules mean that for remote access I would either need to have a VPN tunnel to secure remote access or lower security at the corporate firewall. Alternatively there are many web hosted secure services that are low cost.

Pros:

The most advantageous feature of this software is that it is free of cost and can be installed as a service allowing systems to be accessible at every reboot.

Cons:

Fixed password and limited accessibility makes it an undesirable option for corporate use.

Ryan
IT Tech in US
Automotive, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

UltraVNC for support.

4.0 3 months ago

Pros:

UltraVNC is so easy to use. It is a great software. It allows remote support quickly and effeciently.

Cons:

Remote support over a slower connection can be problematic.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

UltraVNC review by Support Agent

5.0 3 years ago

Comments: I would recommend UltraVNC for use to anyone who has a network of a couple PC's, as it is easy and fast to connect to the Remote PC and check what is happening with it. In case some files need to be change, UltraVNC has that ability as well, which can speed up troubleshooting process as well.

Pros:

I like using this tool as I can easily connect between PS's on the same network ( in my case ) and I can check what is happening with each PC in timely manner. Also, I am able to share files between these PC's which can be really useful when I need to edit and upload some configuration file for instance. Of course, this connection is always password protected.

Cons:

UltraVNC sometimes tends to bug, which is why I need to path through Services to the affected PC and check if there was any issues with it's Services. It would be nice to have a feedback, whenever appropriate Service is not running properly or it has some issues.

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