--- description: Discover the benefits and disadvantages of Ticketure. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ticketure Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/30548/donation-management/software) > [Ticketure](/software/193756/ticketure) # Ticketure Canonical: https://www.capterra.co.uk/software/193756/ticketure Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/193756/ticketure?page=2) > Modern, mobile-first ticketing platform simplifying events, memberships, reporting, and integrations for cultural attractions. > > Verdict: Rated **4.2/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ticketure? Mid-to-large immersive and cultural institutions (museums, galleries, zoos, aquariums) that need a mobile-first, cloud-native solution to unify ticketing, membership, and donation processing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 9 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ticketure ## Commercial Context - **Pricing model**: Other - **Pricing Details**: To provide the most flexibility for your organization’s specific needs, we offer two distinct pathways for procurement: Per Item/Ticket and Annual Subscription. The goal of this dual-model approach is to allow you to align your expenditure with your actual usage patterns, whether they are project-based or constant. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Barcode/Ticket Scanning - Event Management - Member Communication - Member Database - Registration Management - Reserved Seating ## Integrations (14 total) - CartStack - Google Workspace - HubSpot CRM - Humanitru - Loqate - Mailchimp - Microsoft Entra ID - Okta - SalesVu - Salesforce Platform - Salesvue - Smartwaiver - Stripe - Stripe Terminal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) ## Related Categories - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Membership Management Software](https://www.capterra.co.uk/directory/20045/membership-management/software) - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) ## Alternatives 1. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (181 reviews) 2. [TicketSource](https://www.capterra.co.uk/software/143073/ticketsource) — 4.8/5 (546 reviews) 3. [Ticket Tailor](https://www.capterra.co.uk/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 4. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5784 reviews) 5. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) ## Reviews ### "Great System, Great Support" — 5.0/5 > **Samantha** | *27 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: A user friendly system – The layout is clean and intuitive, making it easy for staff to manage tickets both in the front and back end. Really reliable system performance – Ticketure runs consistently (we have not experienced any downtime) supporting uninterrupted operations. Responsive customer support – When help is needed, the Ticketure support team responds very quickly and effectively. > > **Cons**: Kibana’s reporting system has a steep learning curve, but once you get to grips with it, it proves to be extremely powerful. I’m now a confident and competent user, but I would still consider it the least user‑friendly part of the overall platform > > Our experience with Ticketure has been overwhelmingly positive. The support team is consistently helpful and always willing to assist whenever we need them. The system itself is a pleasure to use, and we’ve appreciated the many enhancements introduced over the years. It’s clear that Ticketure is committed to continuous improvement, and we’re genuinely excited to see what new capabilities they bring in the future. ----- ### "An Incredible System with an Incredible Team" — 5.0/5 > **Caitlyn** | *20 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: A flexible and adaptable, top tier system with the most honest, engaging and available support teams I have ever worked with. > > **Cons**: This is something that is a pro in certain situations and a fairly light con in other situations- sometimes there are so many options and updates it is hard to keep up\! > > I have worked with over 7 ticketing point-of-sale systems over the last 18 years and have consistently been floored by the attentiveness and care given by the Ticketure customer success, support and implementation teams. Our up- time has been unmatched, fixes to bugs get addressed and rolled out in a very reasonable amount of time. And, again, the honesty with which the team approaches the product and the organization working with them is something I have never seen before and it really speaks to the integrity of the Ticketure Team and their belief in the product. ----- ### "Splendid Ticketing Program" — 5.0/5 > **Fin** | *15 April 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: Intuitive, consistent, updates are good, customer support is phenomenal, outages are extremely rare and glitches are also rare and fixed quickly when they pop up. Great platform, consistently come out with new features that improve user experience > > **Cons**: It is hard to find negatives. I wish membership reporting were easier but I honestly find Kibana to be a fun challenge that is very rewarding as you figure it out. > > We've used Ticketure for almost seven years and it was a great choice, our guests have a great user experience\! There is so much functionality and customization, fast syncing and loading on our devices, and intuitive design that feels consistent even across a different modules, pages, and system views. ----- ### "United States Olympic & Paralympic Museum - Ticketure Review" — 3.0/5 > **Drew** | *21 May 2026* | Museums & Institutions | Recommendation rating: 6.0/10 > > **Pros**: Ticketure offers relative ease of use for completing ticketing transaction for general admission especially, both online and in-person. It also allows for many different configurations and settings for specified needs in creating and facilitating specialized purchases for events, promotions and programs. Customer Support in Ticketure is always readily available and assists swiftly whenever needs arise. The Database management within Ticketure is relatively smooth, seamless and effectively detailed. Ticketure support staff is notably receptive of feedback and consistently makes attempts to resolve issues. > > **Cons**: Ticketure's system for finding specific or recent orders if a name and/or email is not provided can be difficult and clunky. If ever an order needs to be retrieved, support often has to be summoned to track down some orders that don't have an email associated. Ticketure has very limited features when it comes to facilitating Membership \& Donor processes. There is a lack of personalization features for Members in terms of tracking Member arrival and perks usage among other needs. The Donor and the Gifting process is not customizable for clients or purchasers and there is need to bolster the features available. There is lack of evidence that the feedback is realistically applied to make improvements to the platform rather than simply alternative compromises. > > Overall, Ticketure is highly beneficial for normal, day-to-day admissions processes within our organization. Ticketure does offer a lot of settings and configurations on its platform, and does provide plenty of tools to better understand the platform as well. There is need to enhance the platform's donor and member features to elevate our utilization of Ticketure and increase customer engagement within our organization. ----- ### "Guest Services Director" — 5.0/5 > **Michelle** | *19 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: The support I get from the Ticketure team is unmatched. They are very considerate of others' time and very attentive to any inquiry, no matter how big or small. Aside from being user-friendly for guests and the team, this system opened up many opportunities for everyone to benefit from. > > **Cons**: There aren't any dislikes for Ticketure. Whenever a concept is unavailable, they submit a new feature request, providing hope for the future. Considering what we used before Ticketure, I have no complaints. > > My overall experience has been great. I started off as a backup to the primary event builder, and now I'm in that seat. I'm still learning but enjoying the ride. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/193756/ticketure?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/193756/ticketure) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data