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Who Uses Urbest?

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers.

What Is Urbest?

Urbest simplifies group communication, jobs tracking, rating and payment for facility management and project works. The interface is intuitive which reduces the time spent to onboard new users. Urbest can adjust to any type of building or organisation. Choose to work in standalone with Urbest or link it with your ERP or Asset Management system.
Last point, after few months, you get access to analytics of behaviors with suggested action plans.

Urbest Details

Urbest

https://www.urbest.io

Founded 2016

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User Management
Real Time Analytics
Weekly report
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Urbest pricing overview

Urbest does not have a free version but does offer a free trial. Urbest paid version starts at US$600.00/year.

Starting Price

US$600.00/year

Pricing Details

Pricing starts from $600 per year. Contact Urbest for more information.

Free Version

No

Free Trial

Yes

Urbest deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Urbest Features

  • 2D Drawing
  • 3D Imaging
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Bid Management
  • Change Management
  • Collaboration Tools
  • Conflict Tracking
  • Contract/License Management
  • Cost Estimating
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Design Management
  • Design Modeling
  • Document Management
  • Document Review
  • Document Storage
  • Estimating
  • For Facility Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Mobile Access
  • Offline Access
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Version Control
  • Workflow Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Commercial Properties
  • Contract/License Management
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Equipment Maintenance
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work Order Management
  • Workflow Management

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  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Scheduling
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Work History
  • Work Order Management
  • Workflow Management

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  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
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  • Customer Database
  • Customer Management
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • EDI
  • Electronic Claims
  • Electronic Payments
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Invoice Management
  • Multi-Location
  • Paper-Based Claims
  • Payor Management
  • Performance Management
  • Policy Management
  • Policy Processing
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
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  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Payroll Management
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
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  • Real-time Updates
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  • Contractor Database
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  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
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  • Electronic Signature
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  • Invoice Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Multiple Projects
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Qualification Tracking
  • Real Time Data
  • Real Time Notifications
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  • Performance Management
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  • Real Time Analytics
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  • Incident Management
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  • Maintenance Management
  • Maintenance Scheduling
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  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
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  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
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  • Document Management
  • Email Alerts
  • Event Logs
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  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
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  • Real-time Updates
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  • Calibration Management
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  • Customisable Reports
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  • Historical Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Key & Lock Management
  • Maintenance Scheduling
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  • Reminders
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Urbest Reviews for UK Users

Read all reviews

Overall rating

4.7/5
From 27 users reviews

Average score

Ease of Use 4.8
Customer Service 4.8
Features 4.5
Value for Money 4.7

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Read all reviews
Luc P.
CEO
Computer Software, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/12/2019

"A very good software that makes our lives easier"

Comments: We have several offices and Urbest helps us centralize all requests and act as efficiently as possible. This is very important for our teams.

Pros: Very easy to use, our team is very happy to use this software daily.

Cons: Nothing to say here. Everything works like a charm.

Vendor Response

by Urbest on 30/12/2019

Thanks Luc,
It's a pleasure to help you along your growth and new offices.

  • Reviewer Source 
  • Reviewed on 20/12/2019
Alexis V.
Product Solution Specialist
Facilities Services, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"Computer Aid Facitily Mngt System: Urbest tops the league"

Comments: As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it. Not with Urbest. One can do it directly via its mobile-app. And this is empowering the user, giving the chance to participate in making the building a building users want to be proud of. Personally I was impressed by how easy it is to get going with the software. From taking the decision to having it running, no more than a week passed by. In fact, a couple of days after the decision, I was already accessing the software and setting up the few bits and pieces needed. A week after everyone in my organisation could go ahead and use it.

Pros: The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly. And when it comes to its core, it is great as it captures the information at source: it gives the user who sees the problem to report it directly in the system there and then. And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.

Cons: Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No.

Vendor Response

by Urbest on 02/01/2020

Thank you Alexis! We continuously strive to improve our product and if there are other ways that you think Urbest can help solve problems for you or add more value - then please do share these with us!

Best,
Team Urbest

  • Reviewer Source 
  • Reviewed on 13/09/2019
Tom D.
DIRECTEUR DE CENTRE COMMERCIAL
Commercial Real Estate, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/04/2021

"Limpide, Fluide, une évidence"

Pros: sa fluidité et sa prise en main rapide
pour les équipes, URBEST est vite devenu une évidence car répond à une vraie problématique de préparation et reporting des sujets courants

Cons: le menu recherche d'immeuble du départ, pas assez fluide comme le reste de l'appli

Vendor Response

by Urbest on 14/04/2021

Thanks Tom!
We appreciate your feedback and we are working on improving this in our next releases!

Urbest team

  • Reviewer Source 
  • Reviewed on 09/04/2021
Francois D.
responsable équipe
Government Administration, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 30/09/2020

"maintenance"

Comments: une bonne idée au départ, la première version était plus lisible de mémoire.

Pros: toutes les demandes sont centralisées, la possibilité de mettre des photos

Cons: manque de visibilité sur smartphone en tant qu'intervenant sur les demandes.

Vendor Response

by Urbest on 24/11/2020

Bonjour,
Je vous remercie pour votre retour, nous travaillions au quotidien pour ameliorer urbest et vous simplifier la vie, n'hesitez pas a nous faire par de vos remarques sur [email protected]

  • Reviewer Source 
  • Reviewed on 30/09/2020
Yvan C.
Property analyst
Real Estate, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/12/2020

"Urbest Portalis"

Pros: a better check for maintenance and a better connexion between users.

Cons: work wtih others partners than ENGIE to develop more skills.

Vendor Response

by Urbest on 01/02/2021

Thank you for your comment! We appreciate. For your information, you can invite any service provider from your admin panel.
Regards,

  • Reviewer Source 
  • Reviewed on 31/12/2020
Read all 27 reviews

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