---
description: Discover the benefits and disadvantages of wolkvox.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: wolkvox Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [wolkvox](/software/193276/wolkvox)

# wolkvox

Canonical: https://www.capterra.co.uk/software/193276/wolkvox

Page: 1 / 5\
Next: [Next page](https://www.capterra.co.uk/software/193276/wolkvox?page=2)

> Innovative, reliable, easy-to-use, and quick-to-deploy all-in-one cloud contact center solution on the market.
> 
> Verdict: Rated **4.6/5** by 100 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses wolkvox?

Our solution is designed for any type of company\! You just need to be looking for an ally to shape your cloud contact center and transform your customer service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 100 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsyslabs
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$58.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact us for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde and 142 more

## Features

- Activity Dashboard
- Agent Interface
- Audio Capture
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Callback Scheduling
- Campaign Management
- Chatbot
- Concatenated Speech
- Contact Management
- Customisable Macros
- Data Import/Export
- Document Storage
- Email Management
- IVR
- Interaction Tracking
- Lead Qualification
- List Management
- Multi-Language
- Multiple Scripts
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Sentiment Analysis
- Speech-to-Text Analysis
- Survey/Poll Management
- Task Management
- Text to Speech
- VoIP
- Voice Mail
- Voice Recognition
- Workflow Management
- Workforce Management

... and 4 more features

## Integrations (4 total)

- Asterisk
- Dialogflow
- Mailgun
- Microsoft Power BI

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Speech Recognition Software](https://www.capterra.co.uk/directory/30098/speech-recognition/software)
- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.co.uk/directory/30597/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (858 reviews)
2. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.capterra.co.uk/software/136894/xcally) — 4.8/5 (130 reviews)
5. [uContact](https://www.capterra.co.uk/software/115213/ucontact) — 4.5/5 (81 reviews)

## Reviews

### "Feliz Año Nuevo" — 4.0/5

> **Christian** | *2 January 2024* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: Lo qué más me gusta es que permite hacer escucha de llamadas con una velocidad mayor mejorando mi tiempo.
> 
> **Cons**: Qué cuando uno le da play para escuchar la llamada no te permita minimizar la ventana del mediabox o que se sobreponga sobre otras aplicaciones qué estoy utilizando.
> 
> La experiencia a sido buena, es de fácil uso y me permite realizar el trabajo de forma adecuada, la información que brinda es importante ya que me ayuda a validar información importante como por ejemplo quien corta la llamada si el agent o el customer.

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### "Practical and Functional Tool" — 5.0/5

> **Andres Felipe** | *3 March 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to implement that allows connectivity with multiple contact channels, it is easy to operate and adapts to today's needs.
> 
> **Cons**: contains everything we need to operate transactions with the users of our clients, the user experience is practical and allows integration with other tools
> 
> the cost is one of the best on the market, it contains functionalities that allow contact through multiple channels, the implementation is practical and agile

-----

### "Excelente herramienta de contact center" — 5.0/5

> **Alexander** | *21 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to deploy in all my operationsHave a lot of capabilities and tools
> 
> **Cons**: Customer support, sometimes ticket solving takes long time
> 
> It is a great experience.  I have seen other applications and I consider this the best in cost-benefit

-----

### "Easy to use at the beginning, bumps on the road later..." — 3.0/5

> **Yanina** | *25 January 2022* | Banking | Recommendation rating: 5.0/10
> 
> **Pros**: The software is easy to learn and use in the beginning. You can use APIs to make it work with your other systems.
> 
> **Cons**: The features don't always work as advertised, documentation is not thorough, help desk is not equipped to help developers.
> 
> The product is a great promise, we need to work around to make it fully work.

-----

### "All u need for a high level Contact Center" — 5.0/5

> **Juan David** | *11 November 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Wolkvox have all modules u can need in a high level contact center operation
> 
> **Cons**: Its not  a worlwide company, but ther are in the correct road
> 
> Very easy to use, deploy and manage, inexpensive if u compare with other vendors

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/193276/wolkvox)

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