What is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Who Uses Jira?

All teams

Where can Jira be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 23 others

Languages

Czech, Danish, English, French, German and 7 others

Jira pricing

Starting Price:

US$7.00/month
  • Yes, has free trial
  • Yes, has free version

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 23 others

Languages

Czech, Danish, English, French, German and 7 others

Jira videos and images

Jira Software - 1
Jira Software - 2
Jira Software - Jira Cloud for Mobile
Jira Software - Turn features on & off
Jira Software - Customization
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Jira video
Jira Software - 1
Jira Software - 2
Jira Software - Jira Cloud for Mobile
Jira Software - Turn features on & off
Jira Software - Customization

Features of Jira

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Bug/Issue Capture
  • Business Process Automation
  • Calendar Management
  • Capacity Management
  • Change Management
  • Code Development
  • Code Editing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Tracking
  • Configuration Management
  • Continuous Delivery
  • Create Subtasks
  • Customisable Dashboard
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualisation
  • Debugging
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Sharing
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Idea Management
  • Inventory Management
  • Issue Management
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Monitoring
  • Online Time Clock
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Quality Assurance
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Rules-Based Workflow
  • Search/Filter
  • Single Page View
  • Spend Management
  • Stakeholder Defined Attributes
  • Status Tracking
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualisation
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Alternatives to Jira

Asana is the easiest way to organize and manage all of your team's work. See why Asana is a top performer on Capterra. Learn more about Asana
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Todoist is the world's #1 to-do list & task manager to organise your life and work.
Teamwork is the only platform built for scaling client work. Learn more about Teamwork
ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2022. Learn more about ClickUp
Wrike is an enterprise project management software with templates, time tracking, Gantt charts, Kanban boards, reports, and more. Learn more about Wrike
Quire is a collaborative project management software for organizing tasks in a unique nested task list, Kanban board and Timeline view. Learn more about Quire
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello
Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place.

Reviews of Jira

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.1
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mattia M.
Mattia M.
Digital Marketing Manager in Italy
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Jira, the eldest son of the Atlassian family

5 3 weeks ago New

Comments: Very positive experience and without any bugs. this has always favored teamwork which has benefited from a time consuming point of view.

Pros:

a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects.

Cons:

I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great.

Alternatives Considered: FullStory, Trello and Nylas

Reasons for Switching to Jira: It is a complete and easy to use tool in a team, especially with creatives and developers. Sometimes I integrate it with the use of other software that may already be used in agencies or private individuals.

Meraz H.
Meraz H.
Assistant Manager in Ireland
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best-in-class and Reliable Project Management Companion

4 2 months ago

Comments: Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

Pros:

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket. 2) Workspace is very configurable; you may customize the components of each task on your board, as well as create your own icons, labels, and automated processes. 3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap. 4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains. 5) User story statuses may be used to monitor progress and control workflows. 6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

Cons:

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation. 2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board. 3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

Alternatives Considered: monday.com and Smartsheet

Reasons for Choosing Jira: Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

Switched From: Trello

Reasons for Switching to Jira: Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.

Marta R.
Unity Developer in Poland
Computer Games, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

I enjoy Jira software but there are few things that can be improved in my opinion.

3 last month New

Comments: My overall experience with Jira is good and I do not plan to switch to other tool right now.

Pros:

I like that I can really easily navigate between the projects because I am in multiple projects at once. I really like the possiblity to customize a lot of things, mostly the kanban board lanes and tickets details. I love linking feature, I find it really useful and I use it a lot. What is very important to me is also the Tempo application and I like how it's integrated in Jira, so I can really easily log my time into proper tickets. In our company we also use the Bitbucket and Confluence and I really enjoy that I can easily create feature branches, commits or pull requests from Jira itself. I also like the report tools to control my overall work.

Cons:

I have a lot of diffuculties with Tempo application search issues feature. Since I am participating in a lot of different projects it is really hard to search proper ticket, neither using ticket code nor ticket name is not functioning good enough. Sometimes I feel also overwhelmed with the amount of features which I don't use at all and I am getting lost in the user interface.

Surajit C.
Surajit C.
Senior System Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best Tool for Any Project Management

5 last month New

Comments: It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything.

Pros:

I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.

Cons:

As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.

Alternatives Considered: Todoist, Remember The Milk and Trello

Reasons for Switching to Jira: We changed to Jira so the whole organization overall beginning involving similar framework for more straightforward interchanges and set aside cash. Each here concurs that Jira is getting everything done well.

Waqas a C.
Waqas a C.
Product Owner in Australia
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Jira, the best technical task management tool!

5 2 months ago New

Comments: Overall, it was a great experience using Jira. We're still using it, exploring it and learning that how to improve our development processes and make ease for both management and the developers.

Pros:

- Easy for devs to understand - Easy to integrate with bitbucket - Easy to integrate third party apps like slack, zephyr and many more - Help employees to manage their tasks and track their production time - Help management to keep track of progress of the project and also to get an idea of employee's performance.

Cons:

A bit lengthy tool, for new users, one should be able to use it once s/he will spend 1 month on it.

Alternatives Considered: Asana

Reasons for Choosing Jira: Because of features and ease.

Switched From: Smartsheet

Reasons for Switching to Jira: Because of having more functionalities, and flexibility.