--- description: Discover the benefits and disadvantages of Jira. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.uk/software/19319/jira Page: 1 / 618\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15417 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15417 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Access Controls/Permissions - Assignment Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Dashboard - Data Visualisation - Drag & Drop - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Incident Management - Integrated Development Environment - Issue Tracking - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Time Tracking - Version Control - Visualisation - Workflow Configuration - Workflow Management ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) ## Alternatives 1. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13604 reviews) 2. [monday.com AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6072 reviews) 3. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9248 reviews) 4. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23558 reviews) 5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3023 reviews) ## Reviews ### "Once a leader in Agile planning, now at the bottom of the AI foodchain" — 2.0/5 > **Philipp** | *15 December 2025* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: Jira is a straight-forward product for product planning. It originally ticked off all the features I could possibly want for agile methodology development flows. Users can be managed via third party integrations, and boards are easy to design > > **Cons**: The company has leaned heavily into AI without first polishing existing features. There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets. > > The company was doing everything right 4 years ago. Since then, it has clearly pivoted in the completely wrong direction and has started to produce a very poor quality product. ----- ### "Essential Software Project Management Tool" — 4.0/5 > **Ben** | *20 June 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Great management tool for large software projects, integrates well with other tools such as GitHub and Slack. Lately the search feature has been so much better. > > **Cons**: Getting email notifications when a sprint changes and all the tickets are updated. There's just not the fine tune options on email notifications. > > We use Jira to manage a long standing software product. It's essential for keeping track of changes over the years, being able to follow back who might have knowledge on a piece of work, when did we add a feature etc. ----- ### "Test Manager" — 5.0/5 > **Nitu** | *21 May 2026* | Publishing | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Jira is that it gives clear visibility of what work is happening, who owns it, and where each item is in the process. It also makes it easier to track defects, priorities, and progress in one place rather than relying on separate updates > > **Cons**: What is not good about Jira is that it can feel a bit complicated and heavy if there are too many fields, statuses, or workflows. It also depends a lot on people keeping tickets updated properly, otherwise the information can quickly become unclear or out of date. ----- ### "Industry standard, no major issues but I try get in and out as quick as possible" — 4.0/5 > **Dylan** | *20 January 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I think the best feature is the JQL searching. When I learned how to use this, I was able to find very old Jiras by filtering on who might have been the assignee and possible text inside of it. This has saved me so much time finding old Jiras to understand design choices > > **Cons**: Lots of fields don't get populated when cloning a Jira. Sometimes I want to clone a Jira, and have everything the same except for the name and description. Some fields need to be populated manually, which is fine every once in a while, but when you are doing a lot of Jira admin, it gets very tedious > > Overall, it is good. I do try to spend as little time in Jira as possible, as I want to get work done, but the admin side is as important. ----- ### "A Powerful Tool for Structured Support and Project Management" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Jira provides a highly adaptable and robust platform for handling technical workflows. Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together. From my perspective in product support, I’ve found it straightforward to follow issues from their first report all the way to resolution, always knowing who’s responsible and how things are progressing. The powerful search and filtering tools (JQL) are a huge help when managing lots of tickets. > > **Cons**: It can take a while to get used to Jira, especially if you’re new or need to dive into advanced setup and workflows. Some admin tasks feel more complicated than they should be, and the system can slow down if you’re working with big projects or lots of dashboard widgets. While the interface offers a lot, it can seem crowded at times, which can make it tougher for new or less technical team members to get started. > > Overall, Jira has been a reliable and essential tool in my day‑to‑day work as a Technical Product Support Coordinator. It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task. Once configured properly, it significantly improves team coordination and transparency. Despite the complexity, the benefits outweigh the challenges, and it remains one of the best platforms for structured issue and project management. ----- Page: 1 / 618\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data