--- description: Discover the benefits and disadvantages of Jira. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.uk/software/19319/jira Page: 1 / 621\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15498 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15498 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Activity Dashboard - Assignment Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Scheduling - Campaign Tracking - Capacity Management - Commenting/Notes - Continuous Delivery - Dashboard - Data Visualisation - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Incident Management - Integrated Development Environment - Issue Tracking - Log Collection - Marketing Automation - Marketing Calendar - Multiple Projects - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Quality Assurance - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Project Tracking - Resource Scheduling - Sprint Planning - Tagging - Task Editing - Task Progress Tracking - Templates - Time Tracking - Version Control - Visualisation - Workflow Configuration ... and 60 more features ## Integrations (50 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6123 reviews) 2. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13744 reviews) 3. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23630 reviews) 4. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9270 reviews) 5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3042 reviews) ## Reviews ### "A Powerful Tool for Structured Support and Project Management" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Jira provides a highly adaptable and robust platform for handling technical workflows. Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together. From my perspective in product support, I’ve found it straightforward to follow issues from their first report all the way to resolution, always knowing who’s responsible and how things are progressing. The powerful search and filtering tools (JQL) are a huge help when managing lots of tickets. > > **Cons**: It can take a while to get used to Jira, especially if you’re new or need to dive into advanced setup and workflows. Some admin tasks feel more complicated than they should be, and the system can slow down if you’re working with big projects or lots of dashboard widgets. While the interface offers a lot, it can seem crowded at times, which can make it tougher for new or less technical team members to get started. > > Overall, Jira has been a reliable and essential tool in my day‑to‑day work as a Technical Product Support Coordinator. It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task. Once configured properly, it significantly improves team coordination and transparency. Despite the complexity, the benefits outweigh the challenges, and it remains one of the best platforms for structured issue and project management. ----- ### "Good for tracking dev tasks, but can get complex" — 5.0/5 > **Maisie** | *20 June 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to create custom workflows and boards for different projects is a massive plus. We've found it particularly useful for tracking bug fixes and feature development, giving our team clear visibility. The integration options also work pretty well. > > **Cons**: The UI can feel a bit cluttered at times, especially with all the different configurations and options available. It took a bit to figure out the best way to set up our boards to avoid unnecessary complexity. Documentation isn't always the clearest either. ----- ### "Powerful Project Management with Strong Collaboration and Value for Money" — 5.0/5 > **Verified Reviewer** | *27 March 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Jira is its excellent Value for Money, offering a powerful set of features that scale well for both small teams and large organisations. The platform stands out for its Ease of Use, with an intuitive interface that makes it simple to track progress, assign tasks, and stay organised without a steep learning curve. Its strength in Task Management is particularly impressive, allowing teams to break down complex projects into manageable pieces with clear visibility. Jira also excels in Project Collaboration and Team Collaboration, providing a centralised space where everyone can communicate, share updates, and stay aligned in real time. Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects. On top of all this, their Customer Support is responsive and helpful, ensuring that any issues are resolved quickly and efficiently. > > **Cons**: What I liked least about Jira is that, despite its powerful capabilities, it can sometimes feel overly complex, especially for new users. The interface, while feature-rich, isn’t always the most intuitive, which can impact Ease of Use and require additional time for onboarding and training. In terms of Task Management, the level of customisation, while useful, can become overwhelming, making simple workflows feel unnecessarily complicated. This can also affect Project Collaboration and Team Collaboration, as teams may struggle to stay aligned if workflows are not set up clearly from the start. Additionally, while Jira generally offers good Value for Money, some advanced features and add-ons can quickly increase costs. > > My overall experience with Jira has been very positive, particularly when it comes to managing complex projects and keeping teams aligned. The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution. I found the Ease of Use to be good once I became familiar with the interface, although there is a slight learning curve at the beginning. After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects. Jira really stands out in and Team Collaboration as it allows team members to communicate, share updates, and stay on the same page in real time. The Task Management system is one of its strongest aspects, enabling detailed tracking and prioritisation of work. Overall, Jira is a powerful and dependable platform that significantly improves productivity and organisation for teams working on structured projects. ----- ### "A Powerful Tool That Brings Structure—But Can Feel Heavy at Times" — 4.0/5 > **Leo** | *15 January 2026* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Jira is that it keeps everyone on the same page. You can easily see who’s working on what, what’s blocked, and what needs attention next. It helps break big pieces of work into manageable tasks, keeps conversations and updates in one place, and reduces the need for constant follow-ups. Overall, it makes teamwork more organized and less chaotic. > > **Cons**: I didn’t like how complicated Jira can feel at times. For simple tasks, it often feels like overkill, with too many fields, steps, and settings. The interface can be cluttered, and a lot of time can end up going into managing tickets rather than actually getting work done. > > Overall, my experience with Jira has been mostly positive. It’s a powerful tool for managing work and keeping teams aligned, especially on larger or more complex projects. While it can feel heavy and overly detailed at times, once you get used to it, it does a good job of bringing structure, visibility, and accountability to day-to-day work. ----- ### "Life-Saving Automations: How Jira Transformed Our Workflow." — 5.0/5 > **Sajjad** | *12 April 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Time Savings: Moving from Google Sheets to Jira has saved my team approximately 3 hours of manual work every day. • Automation: The automatic email notifications triggered after shipments are a lifesaver. It provides instant visibility on shipment status and kit counts without manual tracking. • Efficiency: I love that we get instant notifications the moment a ticket is created, which eliminates the need for tedious copying and pasting of data. > > **Cons**: Board Complexity: While the system is powerful, the ticket system on the Jira board can feel a bit overwhelming or "clunky" when trying to plan out very short-term, day-to-day tasks. It takes some time to get the view exactly right for daily planning. > > Our transition from Google Sheets to Jira has revolutionized our operations. It has made our workflow much more professional and highly productive. By automating our shipment tracking and ticket creation alerts, we’ve eliminated human error and reclaimed significant time for the team. It is a robust tool that has streamlined our entire process. ----- Page: 1 / 621\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data