--- description: Discover the benefits and disadvantages of Jira. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.co.uk/software/19319/jira Page: 1 / 620\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15460 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15460 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard - Data Visualisation - Drag & Drop - Email Marketing - Employee Database - Employee Management - Employee Scheduling - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Incident Management - Integrated Development Environment - Issue Tracking - Log Collection - Marketing Automation - Marketing Calendar - Multiple Projects - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Project Time Tracking - Project Tracking - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Resource Scheduling - Sprint Planning - Status Tracking - Tagging - Task Editing - Task Progress Tracking - Time Tracking - Version Control - Visualisation - Workflow Configuration ... and 60 more features ## Integrations (50 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) - [App Development Software](https://www.capterra.co.uk/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6097 reviews) 2. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9259 reviews) 3. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13651 reviews) 4. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23595 reviews) 5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3038 reviews) ## Reviews ### "A versatile tool for any organisation" — 5.0/5 > **Ben** | *12 July 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Jira is a tool that can be used for lots of different things depending on how you need it. I have used it as a ticketing system, and it works really well in this capacity as it is easy to find and use as a ticketing system. > > **Cons**: Jira is great if everything is set up correctly and you know how you want to use the system. However, it can take some time to ensure that everything is set up correctly, and you need to make sure you know how to use the system correctly. > > Having used Jira for a number of years for different ticketing systems, it is a great and versatile tool that allows for different organisations to create their own systems for ticketing or information management. ----- ### "A Powerful Tool for Structured Support and Project Management" — 5.0/5 > **Hadi** | *23 April 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Jira provides a highly adaptable and robust platform for handling technical workflows. Its customizable boards, automation features, and integration capabilities make it a great choice for bringing different teams together. From my perspective in product support, I’ve found it straightforward to follow issues from their first report all the way to resolution, always knowing who’s responsible and how things are progressing. The powerful search and filtering tools (JQL) are a huge help when managing lots of tickets. > > **Cons**: It can take a while to get used to Jira, especially if you’re new or need to dive into advanced setup and workflows. Some admin tasks feel more complicated than they should be, and the system can slow down if you’re working with big projects or lots of dashboard widgets. While the interface offers a lot, it can seem crowded at times, which can make it tougher for new or less technical team members to get started. > > Overall, Jira has been a reliable and essential tool in my day‑to‑day work as a Technical Product Support Coordinator. It allows me to manage customer issues efficiently, collaborate with developers, and maintain clear audit trails for every task. Once configured properly, it significantly improves team coordination and transparency. Despite the complexity, the benefits outweigh the challenges, and it remains one of the best platforms for structured issue and project management. ----- ### "Jira review" — 4.0/5 > **Katie** | *28 January 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Jira is a great tool to support project work , we utilise this in our tech team to ensure we capture all work items , using the back log to add tickets to then refine the back log weekly to move these items into the Kanban board to work these. We also use these to then manage these using the different groups , eg: to do , in Progress , in review , done > > **Cons**: Learning all the different ways you can use Jira takes a bit of time . You can use this project management tools in many ways > > Jira is great and I would definitely recommend Jira to use to manage products in IT or in any project area. It works well for our team and we are able to see at quick glance tasks that are in progress and done. We use this each day for our daily stand ups to discuss the project progress. ----- ### "Good for tracking dev tasks, but can get complex" — 5.0/5 > **Maisie** | *20 June 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to create custom workflows and boards for different projects is a massive plus. We've found it particularly useful for tracking bug fixes and feature development, giving our team clear visibility. The integration options also work pretty well. > > **Cons**: The UI can feel a bit cluttered at times, especially with all the different configurations and options available. It took a bit to figure out the best way to set up our boards to avoid unnecessary complexity. Documentation isn't always the clearest either. ----- ### "Powerful Project Management with Strong Collaboration and Value for Money" — 5.0/5 > **Verified Reviewer** | *27 March 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Jira is its excellent Value for Money, offering a powerful set of features that scale well for both small teams and large organisations. The platform stands out for its Ease of Use, with an intuitive interface that makes it simple to track progress, assign tasks, and stay organised without a steep learning curve. Its strength in Task Management is particularly impressive, allowing teams to break down complex projects into manageable pieces with clear visibility. Jira also excels in Project Collaboration and Team Collaboration, providing a centralised space where everyone can communicate, share updates, and stay aligned in real time. Additionally, the built-in Diagram Creation tools and integrations make it easy to visualise workflows and processes, which enhances clarity across projects. On top of all this, their Customer Support is responsive and helpful, ensuring that any issues are resolved quickly and efficiently. > > **Cons**: What I liked least about Jira is that, despite its powerful capabilities, it can sometimes feel overly complex, especially for new users. The interface, while feature-rich, isn’t always the most intuitive, which can impact Ease of Use and require additional time for onboarding and training. In terms of Task Management, the level of customisation, while useful, can become overwhelming, making simple workflows feel unnecessarily complicated. This can also affect Project Collaboration and Team Collaboration, as teams may struggle to stay aligned if workflows are not set up clearly from the start. Additionally, while Jira generally offers good Value for Money, some advanced features and add-ons can quickly increase costs. > > My overall experience with Jira has been very positive, particularly when it comes to managing complex projects and keeping teams aligned. The platform delivers strong Value for Money, as it combines robust features like Task Management and Team Collaboration into a single, scalable solution. I found the Ease of Use to be good once I became familiar with the interface, although there is a slight learning curve at the beginning. After onboarding, it becomes a highly efficient tool for tracking progress, assigning responsibilities, and maintaining transparency across projects. Jira really stands out in and Team Collaboration as it allows team members to communicate, share updates, and stay on the same page in real time. The Task Management system is one of its strongest aspects, enabling detailed tracking and prioritisation of work. Overall, Jira is a powerful and dependable platform that significantly improves productivity and organisation for teams working on structured projects. ----- Page: 1 / 620\ Next: [Next page](https://www.capterra.co.uk/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data