Who Uses This Software?

Development and QA teams use Helix ALM to deliver quality products on time and minimize risk.

Average Ratings

22 reviews
  • Overall 4 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 4.4 / 5
  • Features 3.9 / 5
  • Value for Money 3.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Perforce
  • https://www.perforce.com/
  • Founded 1995

About Helix ALM

Helix ALM (formerly TestTrack) is an end-to-end application lifecycle management solution. You can use it to manage requirements, tests, and issues all in one spot. And you'll get end-to-end traceability. That means you'll be able to trace requirements throughout the lifecycle and know whether they've been met. You can use Helix ALM as an all-in-one solution. Or you can use it in modules to meet your needs: Helix RM (requirements), Helix IM (issues), and Helix TCM (tests).

Helix ALM Features

  • Administrator Level Control
  • Defect Tracking
  • Iteration Planning
  • Project Management
  • Release Management
  • Requirements Review
  • Task Management
  • Test Case Tracking
  • User Level Management
  • Version Control

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Helix ALM Most Helpful Reviews

Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)

Reviewed on 28/09/2017
Shannon B.
Design Assurance Engineer
Biotechnology, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices.

Pros: Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs,

Cons: Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system.

Helix ALM has the necessary core features but needs work in terms of usability

Reviewed on 06/10/2017
Ken W.
Senior Product Developer, Software
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Through this software, I was able to successfully document software specifications that were linked against test cases, and ultimately used for test runs. This allowed our team to much better understand just how much more work was required to be done and how far along we were in terms of the QA testing.

Pros: The software contains good functionality for linking various bits of information together between the different modules that we use (requirements, test case management, defect tracking). It's also has the flexibility to be configured to work with many different kinds of workflows (we know because we've gone through a number of different design processes over the years that we've used this).

Cons: The text editing is the portion of the software that I like the least. Copying and pasting seems to mangle linefeeds, building up a nested list of bullets has inconsistent behavior, and trying to create/edit a table is incredibly awkward. The text editor is still functional, but it's fallen below the minimum expectations for a text editor in this day and age.

It does Everything, but not always easily!

Reviewed on 28/09/2017
Judy L.
Principal Engineer, Manager
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It enforces a decent workflow for trouble tickets and testing.

Pros: I like that it ties everything together and if you have things set up correctly, you get great trace-ability. It is VERY powerful, and flexible.

Cons: With so much flexibility comes a LOT of configuration. And it's not always easy to modify your workflow once it's been in use for a while. I really don't like that I have to kick everyone out of the project to make the tiniest change to the workflow and events. The cost of licenses makes it hard for us to have enough for everyone.

Great test case/requirement management tool

Reviewed on 02/10/2017
Carlos E.
Software Test Engineer
Computer Software, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like the test case/test run model which gives the the ability to generate base tests and instantiate them using test runs. I write the test once, and generate the multiple times per feature release or sprint.

Cons: The web interface for the product is not as rich as the thin client. Would like to see that catch up feature wise.

I've been using Helix ALM over 5 years. This was a great experience of combined SCM and Helix.

Reviewed on 03/10/2017
Raimundas P.
Developer
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Workflow customization, integration with source provider. Dashboards looks nice feature and allows to plan future releases.

Cons: Lack of HTML support in emails sent by Helix ALM. It still doesn't support inline images. Links... Links could be displayed in more user friendly view.

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