---
description: Discover the benefits and disadvantages of Puzzel.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Puzzel Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Puzzel](/software/192554/puzzel)

# Puzzel

Canonical: https://www.capterra.co.uk/software/192554/puzzel

> Puzzel is customer service software offering omnichannel contact center \& digital engagement tools to empower service teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Puzzel?

Small to midsize businesses, contact centers, customer service teams, customer experience professionals,  and workforce managers.

## About the vendor

- **Company**: Puzzel

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Norway, United States

## Features

- Agent Interface
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Computer Telephony Integration
- Contact Management
- Employee Scheduling
- For Call Centres
- IVR
- Labor Forecasting
- Performance Metrics

## Support Options

- Chat

## Category

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)
- [Call Center Workforce Management Software](https://www.capterra.co.uk/directory/32607/call-center-workforce-management/software)

## Alternatives

1. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
2. [RingCX](https://www.capterra.co.uk/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews)
3. [Five9](https://www.capterra.co.uk/software/132405/five9) — 4.2/5 (481 reviews)
4. [CXone Mpower](https://www.capterra.co.uk/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (732 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/192554/puzzel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192554/Puzzel/> |
| en-AE | <https://www.capterra.ae/software/192554/puzzel> |
| en-AU | <https://www.capterra.com.au/software/192554/puzzel> |
| en-CA | <https://www.capterra.ca/software/192554/puzzel> |
| en-GB | <https://www.capterra.co.uk/software/192554/puzzel> |
| en-IE | <https://www.capterra.ie/software/192554/puzzel> |
| en-IL | <https://www.capterra.co.il/software/192554/puzzel> |
| en-IN | <https://www.capterra.in/software/192554/puzzel> |
| en-NZ | <https://www.capterra.co.nz/software/192554/puzzel> |
| en-SG | <https://www.capterra.com.sg/software/192554/puzzel> |
| en-ZA | <https://www.capterra.co.za/software/192554/puzzel> |

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