---
description: Discover the benefits and disadvantages of Vonix.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Vonix Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Vonix](/software/191599/vonix-voice)

# Vonix

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> Vonix delivers communication tools that help businesses connect, scale, and thrive.
> 
> Verdict: Rated **4.8/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Vonix?

Vonix serves small to mid-sized businesses needing reliable, scalable VoIP, unified communications, and compliant messaging—with local support in Orlando and beyond.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 23 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vonix Networks
- **Location**: Orlando, US
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Vonix pricing is per user.  Packages start at $19.99 per user. Customized pricing and various promotions are also available.  Contact us for a custom quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customisable Reports
- File Sharing
- File Transfer
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Queue Management
- Recording
- Reporting & Statistics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Third-Party Integrations
- Virtual Extensions
- Voice Mail

## Integrations (6 total)

- AgencyZoom
- Filevine
- Salesforce Platform
- Vertafore Agency Platform
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.co.uk/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.co.uk/directory/31102/cloud-pbx/software)
- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews)
2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
3. [VoIP.ms](https://www.capterra.co.uk/software/203084/voip-ms) — 4.8/5 (697 reviews)
4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)

## Reviews

### "Another satisfied customer\!" — 5.0/5

> **Linda** | *1 March 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: The technical assistance from the team at Vonix was immediate with follow-up instructions for us to be able to refer back to as needed. The team, especially \[sensitive content hidden\], never made us feel like we were bothering them even though we called and emailed quite a few times in the first couple of days after installation. Everyone that came onsite was so friendly and eager to make sure we were satisfied with the entire set-up of our system.
> 
> **Cons**: We don't have any complaints about the equipment, installation or customer service.
> 
> We are extremely satisfied and happy with our experience\! We would highly recommend Vonix to anyone without hesitation\!

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### "A complete VOIP and communications software for your business" — 4.0/5

> **Chris** | *23 February 2025* | Alternative Medicine | Recommendation rating: 7.0/10
> 
> **Pros**: Vonix has lots of features, so you could set up multiple ways to interact with clients or have them interact with you.
> 
> **Cons**: Vonix could be confusing at times because of the amount of infomration you were trying to customize. Almost like you should have just kept the application simple.
> 
> A great software, but needs to have a dedicated employee to help use it.

-----

### "Vonix review" — 5.0/5

> **Roger** | *21 January 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: the app for my phone.  makes being out of the office very seamless
> 
> **Cons**: nothing yet  everything has been smooth with no problems at all
> 
> they have been great - very responsive to the few questions i have had

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### "New customer" — 4.0/5

> **Allison** | *20 December 2024* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: The hands on assistance to getting my services set up
> 
> **Cons**: The phone app is a little basic. I would love to have more capabilities in the app.
> 
> Overall my experience with Vonix has been great. I am happy with the service so far.

-----

### "Lamb Agency" — 5.0/5

> **Bryce** | *19 December 2024* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: They are extremely responsive in the service department.
> 
> **Cons**: The limbo time for Campaign approval for texting.
> 
> Been good overall. Had some porting hick ups but at no effect of Vonix, they have been extremely helpful.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/191599/vonix-voice)

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| en-AE | <https://www.capterra.ae/software/191599/vonix-voice> |
| en-AU | <https://www.capterra.com.au/software/191599/vonix-voice> |
| en-CA | <https://www.capterra.ca/software/191599/vonix-voice> |
| en-GB | <https://www.capterra.co.uk/software/191599/vonix-voice> |
| en-IE | <https://www.capterra.ie/software/191599/vonix-voice> |
| en-IL | <https://www.capterra.co.il/software/191599/vonix-voice> |
| en-IN | <https://www.capterra.in/software/191599/vonix-voice> |
| en-NZ | <https://www.capterra.co.nz/software/191599/vonix-voice> |
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