XOR

XOR

by XOR

Who Uses This Software?

Retail, Healthcare, Staffing, RPO, Manufacturing, Hospitality, Construction, Energy, Food Services, Transportation, Education, Waste Management, Technology, Financial Services, Government, Non-Profit

Average Ratings

5 reviews
  • Overall 4.8/5
  • Ease of Use 5/5
  • Customer Service 5/5
  • Features 4.2/5
  • Value for Money 4/5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours

Vendor Details

  • XOR
  • https://www.xor.ai
  • Founded 2016

About XOR

XOR builds modern communication software that helps recruiting teams hire the best people more efficiently. Equip your team with tools to communicate over text messaging to drive more engagement, and use machine learning to automate repetitive tasks like screening, scheduling, onboarding, and employee surveys. Hundreds of companies around the world like IKEA, Exxon Mobil, and Manpower Group trust XOR to hire faster, lower costs, and delight candidates and employees

XOR Features

  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

XOR Most Helpful Reviews

Excellent Support, Great Product

Reviewed on 22/11/2019
Jenni R.
Marketing & Technical Manager
Human Resources, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The support team is incredible and made my job of understanding how the Chatbot works a pleasure to learn.
Our recruiters are loving the Chatbot, it makes their jobs a little easier and is a great time saver in that it asks all the questions that would normally be asked on the first call or on an email.
The candidates can choose to respond directly to their mobile phones or desktop as they get an email and an sms autoresponder.

Pros: The support team, namely [SENSITIVE CONTENT HIDDEN], are incredibly friendly with quick responses, and go the extra mile to make sure all our needs are met. No issue was too big for them to handle and all bugs sorted out efficiently.
The Chatbots are very easy to use as is the ability to edit the Bots. I love the fact that the Bots have been customized to fit our website and look like they are genuinely coming from us, it certainly gives our candidates peace of mind to complete the Chatbot questionnaire.
Everything is automated which saves a huge amount of time.

Cons: Can't think of anything to dislike at this stage

Vendor Response

by XOR on 03/12/2019

Dear Jenni,

Thank you for taking your time to share the experience.

Don't hesitate to reach out directly to us if you have any questions, comments, or concerns.

Thank you for being our customer,

XOR.ai Team

XOR user

Reviewed on 26/11/2019
Barb H.
Direct-Hire Division Manager
Staffing & Recruiting, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Just started using XOR, as we're still in setup mode, so can't respond to that.

Pros: Enables us to increase our recruiters time speaking with quality candidates

Cons: Had to change how we interacted with current job search software, but we'll get used to it. That's the point.

Vendor Response

by XOR on 03/12/2019

Dear Barb,

Thanks for your valuable feedback, is very much appreciated!

Don't hesitate to reach out directly to us if you have any questions, comments, or concerns.

Thank you for being our customer,

XOR.ai Team

Amazing, multi-functional, and affordabl

Reviewed on 15/12/2019
Mike “batman” C.
Founder
Human Resources, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Amazing company, customer service, and product.

Pros: - It is SUPER customizable
- You get to use your voice to maintain your brand
- Automate Text Message Campaigns
- Automate your inbound from candidate applicants to interested buyers
- Integrate with your current CRM or database
- Track your metrics for constant improvement

Cons: I wish we could have the candidate switch from online to text message mid-stream. I believe this feature is coming though

Vendor Response

by XOR on 18/12/2019

Dear Mike,

Thank you for your valuable feedback.
Definitely we are constantly working on improving our service, and any advice from our customers is always welcome. And, your idea is brilliant to give the candidates the option to switch from online to text messages, we are working on now, soon will be an updated feature.

We sincerely appreciate your insight because it helps us build better customer experience.

Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns.

Thank you for being our customer,

XOR.ai Team

XOR review

Reviewed on 26/11/2019
Olga Z.
Manager
Food Production, 10,001+ Employees
Used the Software for: Free Trial
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: user friendly, team's customer focus, ability to assess candidates faster

Cons: Conversion. in Russia not every candidate will follow the link and answer questions

Vendor Response

by XOR on 03/12/2019

Dear Olga,

Many thanks for your valuable feedback, is very much appreciated By knowing what we can work on, helps us constantly improve our customer experiences. We sincerely appreciate your insight because it helps us build better customer experience.

Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns.

Thank you for being our customer,

XOR.ai Team

Great product, highly customizable, issue with conectivity

Reviewed on 01/10/2019
Ben J.
Consultant
Accounting, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: A great experience and something I would highly recommend.

Pros: It was incredibly customizable and the team were ab;le to make changes and cater to our needs very easily

Cons: The connectivity issues we experienced and the load time was frustrating given the large scope of the project. This may be resolved with servers in Australia

Vendor Response

by XOR on 04/10/2019

Dear Ben,

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.We sincerely appreciate your insight because it helps us build a better customer experience.

Don't hesitate to reach out directly to us if you have any more questions, comments, or concerns.

Thank you for being our customer,

XOR.ai Team

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