--- description: Discover the benefits and disadvantages of SurveyHero. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyHero Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [SurveyHero](/software/191055/surveyhero) # SurveyHero Canonical: https://www.capterra.co.uk/software/191055/surveyhero Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/191055/surveyhero?page=2) > SurveyHero is an online survey tool that makes it so easy to create beautiful and mobile optimized online surveys. > > Verdict: Rated **4.7/5** by 207 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyHero? HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 207 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customisable Templates - Data Import/Export - Email Marketing - Question Branching - Skip Logic - URL Customisation ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) ## Alternatives 1. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 2. [UmfrageOnline](https://www.capterra.co.uk/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.capterra.co.uk/software/176571/google-forms) — 4.7/5 (11365 reviews) 4. [SurveyMonkey](https://www.capterra.co.uk/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [QuestionPro](https://www.capterra.co.uk/software/135455/questionpro) — 4.8/5 (522 reviews) ## Reviews ### "Chloe's Review" — 4.0/5 > **Chloe** | *22 November 2024* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: SurveyHero is user-friendly and easy to navigate. It offers a variety of question types and customizable templates, making it simple to create professional surveys. The design is clean, and the platform provides useful analytics for understanding responses. > > **Cons**: SurveyHero has limited customization options for free users, which can restrict design flexibility. Some advanced features require a paid subscription. Additionally, the interface could benefit from more guidance for beginners to make creating surveys even easier. > > Good experience but very expensive as a student ----- ### "Great survey tool for students" — 5.0/5 > **Verified Reviewer** | *3 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Clear layout, easy multilingual setup, and smooth response collection made the tool stand out. good for students > > **Cons**: Some advanced features sit behind the paid tiers, so the free version feels slightly limited at times. > > Overall, SurveyHero was intuitive, reliable, and easy to work with. Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without unnecessary complexity. ----- ### "Excellent research survey platform for academic studies" — 5.0/5 > **Anonymous User** | *20 November 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I particularly appreciate SurveyHero's academic-friendly features, which are essential for research. The platform handles complex, structured questionnaires with multiple question types, which is perfect for my international project management research—the ability to create unlimited surveys for free as a student is invaluable. The platform handled my 30-question survey in various formats, including multiple-choice, open-ended, and matrix-style questions. The professional formatting capabilities allowed me to include proper academic citations and references, which is crucial for research integrity. > > **Cons**: While the platform is generally comprehensive, I would appreciate more advanced branching logic options for complex academic surveys. Additionally, having more built-in academic templates specifically designed for research questionnaires would be helpful. Some additional features for statistical analysis of responses would also be beneficial for educational research purposes. > > My overall experience with SurveyHero has been positive, particularly as an academic researcher. The platform provided all the necessary tools to create a professional research questionnaire, including proper formatting for introduction sections, background questions, and structured response options. The intuitive interface makes organising complex survey sections like my international project management practices and leadership questions easy. The free student access is precious for academic research purposes, and the platform's reliability in handling detailed questionnaires with references and citations makes it an excellent choice for university research projects. Collecting and managing responses efficiently has been crucial for my research process. ----- ### "Great survey creator tool\!" — 5.0/5 > **James** | *29 January 2025* | Mining & Metals | Recommendation rating: 8.0/10 > > **Pros**: The ease of designing surveys and the ability to replicate previous surveys to save time. Branding, etc, is also very professional > > **Cons**: Expiration of surveys on basic plan, unable to get previous results, etc > > Great experience, the surveys are well received. I have used them for many purposes, including conducting studies, and training evaluations in the past. ----- ### "Use this platform" — 5.0/5 > **Zahra** | *7 December 2025* | Primary/Secondary Education | Recommendation rating: 9.0/10 > > **Pros**: I liked how it is an easy and simple process to create surveys. Analysing my results is also very easy. > > **Cons**: If I had to pick one thing, I don't really like the limited options unless you pay. That being said, exporting the results to excel is a great feature. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.uk/software/191055/surveyhero?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/191055/surveyhero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data