--- description: Discover the benefits and disadvantages of NPAW Suite. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NPAW Suite Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/32915/product-analytics/software) > [NPAW Suite](/software/190825/npaw-suite) # NPAW Suite Canonical: https://www.capterra.co.uk/software/190825/npaw-suite Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/190825/npaw-suite?page=2) > NPAW Suite is a 360 video analytics solution for OTTproviders, broadcasters and Telcos, measuring QoS \& QoE of video streaming services > > Verdict: Rated **4.8/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NPAW Suite? OTT platforms, Broadcasters, Telcos, Publishers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 22 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NPAW - **Location**: Barcelona, Spain ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Albania, Andorra, Argentina, Armenia, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia and 81 more ## Features - Ad hoc Reporting - Campaign Tracking - Collaboration Tools - Customer Segmentation - Customisable Branding - Dashboard - Data Connectors - Data Visualisation - Engagement Tracking - Interactive Reports - KPI Monitoring - Lead Capture - Metadata Management - Multi-Channel Distribution - Multiple Data Sources - Performance Metrics - Predictive Analytics - Publishing/Sharing - ROI Tracking - Search/Filter - Strategic Planning - Visual Analytics ## Integrations (3 total) - OpsGenie - PagerDuty - Slack ## Support Options - Email/Help Desk - Phone Support ## Category - [Product Analytics Tools](https://www.capterra.co.uk/directory/32915/product-analytics/software) ## Related Categories - [Product Analytics Tools](https://www.capterra.co.uk/directory/32915/product-analytics/software) - [Video Marketing Software](https://www.capterra.co.uk/directory/31678/video-marketing/software) - [Marketing Analytics Software](https://www.capterra.co.uk/directory/31018/marketing-analytics/software) - [Business Intelligence Platform](https://www.capterra.co.uk/directory/23/business-intelligence/software) ## Alternatives 1. [Lucky Orange](https://www.capterra.co.uk/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Google Analytics 360](https://www.capterra.co.uk/software/177042/google-analytics) — 4.7/5 (8089 reviews) 3. [Usermaven](https://www.capterra.co.uk/software/1038267/usermaven) — 4.9/5 (80 reviews) 4. [Mixpanel](https://www.capterra.co.uk/software/158740/mixpanel) — 4.5/5 (145 reviews) 5. [Heap](https://www.capterra.co.uk/software/147216/heap) — 4.5/5 (42 reviews) ## Reviews ### "Simple and flexible product" — 5.0/5 > **Gediminas** | *6 February 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple. > > **Cons**: Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis. > > Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool. ----- ### "NPAW, a powerful, fast and intuitive OTT Analytics Suite" — 5.0/5 > **Haroldo** | *31 January 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive. > > **Cons**: The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons. > > Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support. ----- ### "IPBC - Npaw experience" — 4.0/5 > **Nir** | *20 January 2025* | Broadcast Media | Recommendation rating: 8.0/10 > > **Pros**: Great technical, cs, and support teams\! Highly professional. And extensive data capabilities. > > **Cons**: The suit still have a few improvements needed for a better user experience. > > Im very satisfied from my overall experience working with the Npaw suit and the teams. ----- ### "Head of OTT" — 5.0/5 > **Jesper** | *21 January 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing\! > > **Cons**: The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE\! > > Really good and super important tool for us. Using NPAW we detect issues with our service instantly. ----- ### "NPAW provides snappy streaming performance insights that covers it all" — 5.0/5 > **Per** | *21 January 2025* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you. Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on. > > **Cons**: The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time. > > NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/190825/npaw-suite?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/190825/npaw-suite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data