15 years helping British businesses
choose better software

What is LegitFit?

LegitFit is the all-in-one fitness management solution for your business. We help you grow your revenue, reduce cancellations and organise your business.

With LegitFit you can manage bookings, memberships, classes, and finances. Every aspect of your fitness business can be controlled, monitored and optimised.

It's our mission to empower you to grow your fitness business and free up your time so that you can be in control and focus on what matters most to you.

Who Uses LegitFit?

Fitness & Wellness Businesses

LegitFit Software - Remove the hassle of class booking with an automated booking software
LegitFit Software - Improve your member experience by making memberships easily available for purchase
LegitFit Software - Boost member experience with an all-in-one management software
LegitFit Software - Don't worry about attendance check-ins with our seamless check-in management functionality

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Reviews of LegitFit

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
87%
4
11%
3
1%
2
1%
Lily
Fitness Instructor in UK
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Brilliant booking software

5.0 2 years ago

Comments: My overall experience with LegitFit has been phenomenal. From the easy to use software to their customer service. I love that I can change my timetable with ease and look at breakdown reports within a few clicks.

Pros:

I love how easy LegitFit is to use, all of my clients love it as well. Everyone at LegitFit that I have spoken to have been so helpful and nice. I was with a competitor for a good couple of years prior to using LegitFit and they do not come close to LegitFits product or outstanding customer support. If I have any questions I only have to Whatsapp them which is amazing!

Cons:

The only thing I can think of is the app. I know my ios clients are using the app which is great but my clients that use android are desperate for one. I know this is probably in the process.

LegitFit Response

2 years ago

Hi Lily, thanks for the review - really appreciate the feedback. The android version is live now FYI! Thanks, Ryan Founder and CEO

Victoria
Pilates Instructor in France
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Experience Improved Workout Efficiency with LegitFit Software

5.0 last year

Comments: My overall experience with LegitFit has been great. The platform is easy to use and the customer service team is extremely helpful. I was able to quickly find the fitness classes and activities that I wanted, and the app was very intuitive. The instructors were knowledgeable and the classes were well-structured. I also liked how the app allowed me to track my progress, and the rewards system was really nice. Overall, LegitFit is an excellent platform that I would highly recommend to anyone looking to stay fit and active.

Pros:

LegitFit is a revolutionary fitness tracking software that helps you achieve your fitness goals. It provides a comprehensive system for tracking your progress, so you can make the most of your workouts and stay on track with your goals. The software allows you to track your workouts, set goals, and track your nutrition, as well as compare your performance with other users. The software also provides an online community where you can share tips and advice with other users. You can also use the app to set reminders and get personalized recommendations tailored to your goals. LegitFit is perfect for anyone who wants to take their fitness to the next level.

Cons:

I have not had any bad experience with LegitFit software, I use it with pleasure.

Allison
Pilates Instructor in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great customer service, some quirks

3.0 2 years ago

Pros:

I've been with LegitFit for about 3 months. I am a sole proprietor with a studio that does one thing, private training sessions. For the most part, LegitFit is easy for my clients (and me) to understand and use compared to other booking services, and I do appreciate Ian's help.

Cons:

There are some quirks that are quite annoying and most seem related to time. Once they get sorted out, I believe this will be a great booking platform. The first issue which I brought up about 3 months ago relates to time. I have set the time zone for the studio, but clients get reminders that their appointments are scheduled for totally different times (ie I have put their appointment in for 5pm on a Wednesday, and they get an e-mail saying their appointment is at 1am on Thursday). I've been told to have clients set their time zone, but I don't believe they should have to. If they are booking in person services it should automatically be set to the studio's time zone. I was surprised to have a new client experience this. I had not met the client yet, so something like this negatively impacts their perception of me because it looks like I can't book them in correctly to a session. When I was one time zone updating scheduling for a session while on vacation, I set the time to to something like 10:30am (which is when the client requested the session) but when I came back to my time zone, it showed the session at 9:30am. When I've been updating recurring sessions that are on a Wednesday, sometimes for no apparent reason they'll show up on Tuesdays and I'll have to edit it again and unselect the Tuesday option (even though that was never selected by me to begin with). I'd love to see financial reports in a little more detail

LegitFit Response

2 years ago

Hi Allison, Thanks so much for the review and for bringing these quirks to my attention. As we've begun moving into new countries there are a few teething issues that we need to resolve but I appreciate your patience and our team is actively working on things. One of our team was in touch in the meantime I believe so hopefully that helped! Kind regards, Ryan

Jacob
Co-Founder in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Looks Great & Customer Service is Superb!

5.0 2 months ago

Comments: We have been hugely impressed with LegitFit. We had 5 demo calls with competitors but LegitFit stood out to us. For a number of reasons. 1) Their customer service is excellent. We get to have a Whatsapp group with [sensitive content hidden] so whenever there's anything urgent, we are minutes away from an in-depth solution. The user experience has been brilliant too. Many members have commented on the ease-of-use. We are very happy to be customers of LegitFit and would highly recommend.

Pros:

We love the customer service you get with LegitFit. Whenever a member has a question relating to the app or software, we can always rely on [sensitive content hidden]to respond promptly with a solution. The level of service is second to none, and is always hugely appreciated.

Cons:

We'd like there to be more functions for standalone scenarios. As any gym experiences, there are always members who require a slightly more bespoke modification to their membership—even if temporary. Sometimes, we can't always find the right solution in the software so we have to set reminders in our diaries.

paul
Studio owner in Ireland
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

It’s all about the costumer service

5.0 2 years ago

Comments: I can take less calls for people booking in and once clients book ahead, they’re more likely to stay committed to coming

Pros:

Easy to use. I can either do it from my phone or laptop so quickly in a matter of seconds.

Cons:

There was a trade off between ease of use and a few options that we will ask about that might help us have a better experience but everything we bring up with the company liaison gets addressed

LegitFit Response

2 years ago

Thanks for the review Paul - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO